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“Stunning, relaxing, a great couples holiday!”

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Diamond Deluxe Hotel & SPA - Adults Only
Ranked #4 of 48 Hotels in Kos Town
GreenLeadersPlatinum level
Cheltenham, United Kingdom
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Stunning, relaxing, a great couples holiday!”
Reviewed 9 June 2014

We booked this hotel through secret escapes on a half board basis, Kos wouldn't be my first choice Greek island but we were looking for sun, relaxation and beautiful hotel and the diamond deluxe hotel exceeded our expectations.

Upon arrival we were greeted by smiling an welcoming staff, we had been travelling all day and were more than pleased to find a plate of food from the cold buffet waiting in our room. First impressions of the hotel were great, the pools here are breath-taking. We loved the modern, white, clean cut style of the hotel.

Our room was beautiful, we had a deluxe room with a large comfortable round bed Air conditioning was fab, the bathroom was lovely, especially the shower with different options. Id say this hotel is more suitable for couples, its very peaceful and relaxing, there were a few children but I wouldn't see this as a family hotel. Would love tea and coffee in the room to be provided, this would be my only improvement for the room!

My oh my the breakfasts were incredible, there was a fantastic selection of food to choose, my favourite being the fresh omelettes and waffles cooked in front of you... lots of fresh fruit and particularly liked the smoothie/ fresh juice being made by the omelette lady! The eggs were beautifully cooked and fresh. Don't usually like to eat in hotels as I prefer to try local restaurants and cuisine but we had half board as part of our package. There was a great selection for dinner so we were more than happy, they had delicious salads and the most amazing selection of desserts. The greek food night was our favourite. All the waiters were very nice, they remembered the customers and things they liked... very friendly. My only improvement would be 'help yourself' tea and coffee at breakfast as you do have to wait for the waiters to come round with the coffee, especially when busy.

I used the spa facilities, had a facial and back massage which was normal pricing for these treatments and thoroughly enjoyable. the ladies there were lovely!

Our house maid was particularly worth mentioning, she was smiling at us every morning and it was the details she made to the room which was a bonus! fresh linen and towels every morning and dressing gown was great!

the staff were always very helpful and answered all our questions. We hired a car for three days through the hotel and bikes for the afternoon. Very good service and good value. Highly recommend renting a car so you can drive round the island. Its also lovely to drive to see the sunset at zia.

location was fine for us as we mainly stayed at the hotel for pool use an relaxation, buses run regularly and cheaply to Kos town, this information is all provided in the hotel reception. make sure you go on the three islands boat tour, lots of fun, stunning places and well worth doing!

the beach across the road is average but we preferred the pool anyway so that didn't worry us, there are plenty of other beaches on the island if you are looking for somewhere more special.

all in all a beautiful hotel an thoroughly enjoyable holiday which I would recommend. if you want to just chill out and enjoy the sun and a luxurious hotel then this is the place for you.... thank you diamond deluxe!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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Helpful?
8 Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
simon44London, Guest Relations Manager at Diamond Deluxe Hotel & SPA - Adults Only, responded to this review, 10 June 2014
Dear “Emily”,

Thank you very much for sharing your feedback on this website, following you recent stay.

I was pleased that you enjoyed your overall experience in our hotel and our hotel service have met your expectation. Our excellent location, spacious, comfortable guestrooms and F&B are elements of our hotel that we are extremely proud of, and it is always such a pleasure to read our guests positive comments regarding these.

We continually aim to deliver high standards of Greek hospitality to delight our guests and I am very pleased that you experienced this from the team.

Thank you for selecting Diamond Deluxe Hotel hotel for your stay in kos. We do look forward to welcoming you back in the very near future.

Best regards,

Zeina Karam
Geust Relation Manager
Diamond Deluxe Hotel
pr@diamondhotel.gr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Cheltenham, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 June 2014

Absolutely beautiful hotel with stunning pool area. The rooms are spacious and comfortable. It has a very modern sleek design! I would fully recommend this hotel, we drove round the island and didn't see any as impressive looking!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Justin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
simon44London, Public Relations Manager at Diamond Deluxe Hotel & SPA - Adults Only, responded to this review, 10 June 2014
thank you for taking time to share your experience regarding Diamond Deluxe Hotel, it was a pleasure both meeeting and accommodating you. On behalf of all personnel , we would like to thank you for you kind remarks, too.
We are pleased to hear that you enjoyed your vacations with us and we would be grateful if you chose Diamond Deluxe Hotel for your holidays in the future in order to meet again.
We deeply wish to have tha chance to welcome you back in Diamond , soon.
Looking forward to seeing you.

Zeina Karam
Geust Relation Manager
Diamond Deluxe Hotel
pr@diamondhotel.gr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Livingston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 June 2014

After getting off to a rocky start at this hotel everything was sorted out quickly and efficiently and more than made up for this glitch. The hotel is beautiful and the pools are lovely everything is spotless and couldn't find fault with there standard of hygiene. We would like to thank Zeina, Irini and Hercules for all there help while we were there we feel as though we have made new friends with them and will never forget them. I think I would like to adopt Irini she was just lovely. The food was really good with plenty of choice and the bread and puddings was just amazing especially the cherry cheesecake [thanks to the chef for going to the kitchen to get me a slice when there was none out]. once again I would definitely recommend this hotel the staff are there greatest asset. Thanks for making our holiday so memorable.

Room Tip: If you can afford the diamond suite with private pool these are amazing but all rooms are really nic...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 257Jamesj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
simon44London, Public Relations Manager at Diamond Deluxe Hotel & SPA - Adults Only, responded to this review, 9 June 2014
thank you for taking time to share your experience regarding Diamond Deluxe Hotel, it was a pleasure both meeeting and accommodating you. On behalf of all personnel , we would like to thank you for you kind remarks, too.
We are pleased to hear that you enjoyed your vacations with us and we would be grateful if you chose Diamond Deluxe Hotel for your holidays in the future in order to meet again.
We deeply wish to have tha chance to welcome you back in Diamond , soon.
Looking forward to seeing you.

Zeina Karam
Geust Relation Manager
Diamond Deluxe Hotel
pr@diamondhotel.gr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vera, Spain
Level 6 Contributor
129 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 2 June 2014

You will see from my other reviews that I have stayed at 5 star hotels in many countries, so I speak with some experience.... this is no 5 star hotel.

It is stunningly beautiful, the grounds, the public areas and the rooms are very chic and very well appointed. The bed is extremely comfortable. But when I pay top dollar, I expect top dollar service and food.

There is only one bath towel provided per guest, these are changed once daily and are of very poor quality - most of ours had holes in them. There is no turn down service. The mini bar is not stocked. There is no wi-fi in the bedroom and the free wi-fi in the lobby is very poor. Neither the pool nor the jacuzzi were heated. The private beach is situated across the main road and is poorly maintained. The hotel shop does not stock any newspapers.

The bar staff were very good, especially Dimitris and his assistant Asta but the prices are high....5.50 Euros for a 33cl beer.

Other reviewers may find the food exceptional but then some people enjoy MacDonalds and Harvester. For me, it was nothing short of dismal - especially the breakfast. The woman manning the egg station couldn't cook an egg if her life depended on it - even easy over eggs were uncooked. On the other hand, the boiled eggs marked "3 to 5 minutes" were so hard-boiled they could break concrete. The bacon was always undercooked and greasy, the cold meats were of the budget pre-formed variety - think Spamalot. The service was erratic. It is hotel policy not to provide and fruit juice at breakfast..... I am not talking about freshly squeezed orange juice... they won't even provide juice from a carton. They do, however, provide orange squash..... I stopped drinking orange squash 50 years' ago and I have no intention of starting again when many 5 star hotels serve Champagne and orange juice at breakfast.

The evening buffet was almost invariably mediocre at best. On one evening it was so bad that we packed up and headed into town for a kebab. The only decent buffet was the Greek theme - but then you might expect them to get that right! I am weight conscious and it is perhaps significant that this is the first and only time I have been on a 10-day holiday and lost weight!

The location is poor; on a deserted strip around 45 minutes walk into town. Taxis cost 9 Euros each way and, given we ate out most nights (even though we were on half board) we ran up a considerable transport bill over 10 days. Make sure you take cash to settled your extras bill - they charged me 13 Euros for using a credit card!

Kos is a lovely island, the people are very friendly (except the Police who fined us 410 Euros for not wearing helmets on quad bikes - even though I counted 50 locals helmetless over 2 days, many of whom were riding past the Police station!). The beaches are great - especially Tigaki - and the food outside the hotel is generally very good.

But this review is about the hotel and, in summary, "Fur coat and no knickers" would be a good description. When the management pay as much attention to detail as the architects and interior designers, then and only then will this hotel deserve a 5 star rating.

I won't be back.

  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
21 Thank SteveRiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 June 2014

Its one of the best hotel we have stayed ! We enjoyed our stay there very-very much and would love to be back in the future.Highly recommendable. -Spotlessly clean,very good housekeeping and friendly, helpful guest and public relation desk. Very spacious rooms with comfortable beds, nice hydromassage bath, etc. - Great variety of delicious food for breakfast and dinner. Everyday home-made desserts and fresh bread were available.
i Would like to thank Diamond Deluxe Hotel and staff for making our stay so enjoyable during our visit to Kos Island.We would have no hesitation in recommending the hotel to anyone.

Thank you again."


Susanne and Oznur

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzanne c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
simon44London, Public Relations Manager at Diamond Deluxe Hotel & SPA - Adults Only, responded to this review, 9 June 2014
thank you for taking time to share your experience regarding Diamond Deluxe Hotel, it was a pleasure both meeeting and accommodating you. On behalf of all personnel , we would like to thank you for you kind remarks, too.
We are pleased to hear that you enjoyed your vacations with us and we would be grateful if you chose Diamond Deluxe Hotel for your holidays in the future in order to meet again.
We deeply wish to have tha chance to welcome you back in Diamond , soon.
Looking forward to seeing you.

Zeina Karam
Geust Relation Manager
Diamond Deluxe Hotel
pr@diamondhotel.gr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
1 review
Reviewed 2 June 2014

Hosts are great, loved the place and their hospitality is beyond great!just internet is an issue, there is no internet connection in the room,and dont go all inclusive eat outside and have some greek experience.front desk people are very welcoming and hospitable.except internet connection everything is marvelous!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sadberk_begum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katerina K, Public Relations Manager at Diamond Deluxe Hotel & SPA - Adults Only, responded to this review, 3 June 2014
thank you for taking time to share your experience regarding Diamond Deluxe Hotel, it was a pleasure both meeeting and accommodating you. On behalf of all personnel , we would like to thank you for you kind remarks, too.
We are pleased to hear that you enjoyed your vacations with us and we would be grateful if you chose Diamond Deluxe Hotel for your holidays in the future in order to meet again.
We deeply wish to have tha chance to welcome you back in Diamond , soon.
Looking forward to seeing you.

Zeina Karam
Geust Relation Manager
Diamond Deluxe Hotel
pr@diamondhotel.gr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 June 2014

If you are weight conscious this is not the hotel for you because the food is exceptional.
Staff are first class and friendly.
Decor very contemporary and spotlessly maintained.
A tea / coffee machine at breakfast would be more convenient than waiter service especially when busy.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eileen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katerina K, Guest Relations Manager at Diamond Deluxe Hotel & SPA - Adults Only, responded to this review, 2 June 2014
thank you for taking time to share your experience regarding Diamond Deluxe Hotel, it was a pleasure both meeeting and accommodating you. On behalf of all personnel , we would like to thank you for you kind remarks, too.
We are pleased to hear that you enjoyed your vacations with us and we would be grateful if you chose Diamond Deluxe Hotel for your holidays in the future in order to meet again.
We deeply wish to have tha chance to welcome you back in Diamond , soon.
Looking forward to seeing you.

Zeina Karam
Geust Relation Manager
Diamond Deluxe Hotel
pr@diamondhotel.gr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Diamond Deluxe Hotel & SPA - Adults Only

Property: Diamond Deluxe Hotel & SPA - Adults Only
Address: Aigaiou, Lambi | Aigaiou, Lambi, Kos Town 853 00, Greece
Region: Greece > South Aegean > Dodecanese > Kos > Kos Town
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Kos Town
#2 On the Beach Hotel in Kos Town
#2 Luxury Hotel in Kos Town
#6 Romantic Hotel in Kos Town
#11 Family Hotel in Kos Town
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Diamond Deluxe Hotel & SPA - Adults Only 5*
Number of rooms: 96
Official Description (provided by the hotel):
Boasting a beachfront location in Lambi, Diamond Deluxe is a 5-star hotel offering rooms with PC and free wired Internet. It includes a spa centre and a 2,000-m² pool complex.Diamond Deluxe Hotel rooms are luxuriously decorated in shades of white with golden details and hardwood floors. They are equipped with air conditioning, LCD satellite TV and DVD player, and feature hydromassage facilities. Their balconies or verandas boast spectacular views of the sea or the pools.The Mazarin Spa includes 5 state-of-the-art treatment rooms and an indoor heated pool with water jets. Natural ingredients are used in all therapies following the holistic philosophy of the spa.Emerald Restaurant serves a rich breakfast buffet overlooking the pools and the gardens, while the Peruzzi mediterranean offers local seafood with a modern twist. Hotel Diamond Deluxe also has three bars, at the lobby, the pool and the beach, serving drinks and exotic cocktails in elegant settings.Diamond Deluxe Hotel is within 3 km from the town of Kos. The airport is 24 km away. Free private parking is available on site. ... more   less 
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Also Known As:
Diamond Deluxe Resort
Diamond Deluxe Hotel & SPA - Adults Only Kos/Kos Town

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