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Reviews (28)
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7 - 12 of 28 reviews
Reviewed 11 September 2011

Slightly rough round the edges - but no different from what you would find in any hotel in this price range in the region. The room was clean and the sheets were changed regularly. Main selling points were the friendly staff, particularly Michael and Steve, who were endlessly helpful. The location is also good - a quiet area of Kos Town but only a pleasant 20 minute walk along the sea front from the centre

  • Stayed: September 2011, travelled as a couple
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3  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2011

Me and my friend stayed here in june 2010 the photos on the first choice website made it look really nice but they were not like the photos at all! It was dirty in the room there was a hole in the bathroom and you could see the bricks on the wall outside! The bedsheets were mucky, the frigde was dirty and made a loud buzzing noise! We were greeted by a rude man on reception which wasnt the greatest first impression! We complained to the manager and he showed us another room which was exactly the same. I spent the first day of our holiday on the phone to first choice who were no help at all and all they did was find us another hotel which we had to pay again for and we didnt get a refund from this one. It was that bad that we had to leave and pay to stay in another hotel which was alot better thankfully. I am not a complaining person but the room was that bad i couldnt have stayed in it and the staff there were nice at all. I will always go on reviews in future as this hotel only had one review which says it all really!

  • Stayed: July 2010, travelled with friends
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5  Thank jojosilver28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2010

After being messed around by our holiday company who changed our hotel a week before we flew out I was a bit worried.
Absolutely no need because as soon as we had arrived we were made very welcome.
Both Michael and Steve were stars and looked after us very well.
OK the rooms are basic but who goes on holiday to stay in their room.
I will without doubt go back to the Galaxy

  • Stayed: June 2010, travelled with family
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5  Thank rd3001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2010

I'll keep this short & not so sweet im afriad! Basically just a warning to anyone considering visiting this hotel! The Galaxy Hotel is without a doubt the worst hotel i have ever visitied in my life! I spent the whole of about 4 hours in the hotel and that was long enough. Me and my friend (both girls in late 20's) paid for a package holiday to this hotel through First Choice. We were so dissapointed when we arrives as the hotel looked nothing like the pictures advertised online and the hotel was nothing like it was described! Galaxy Hotel is in the middle of nowhere, its run down and the staff (all one of them!) was rude and unwelcoming!
We even had to pay again to stay in another hotel for 2 weeks because the Galaxy was unbearable and still to this day havent recieved any money to compensate for this from First Choice!
I will add pictures which justify this review and show how filthy the room we were given was! When we asked to be moved rooms we were old we had the best room and shown an alternitive which i can honestly only describe as VILE!! There was big holes in the wall going outside which were constantly blowing muck into the room, the bedding obviousley hadnt been changed in years and the shower was grotty and wihtout light. I could go on and on but hopefuly this will be enough to save anyone else from going to this sorry excuse of a hotel. This is the hotel from hell and i wouldnt even rate it a 1*!!

  • Stayed: June 2010, travelled with friends
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11  Thank emily_jay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2010

Hotel is alright, nothing wrong/special about rooms or facilities...what is special is the friendly atmosphere, you always get a friendly greeting when passing the reception/bar.
Nice quiet location, but easy to get out to the beaches if you rent a scooter. About 10-15 minutes leisurely walk into city center. City beach 5 minutes walk.
Aircondition!!!
Very good value for money! A good choice if you need a basic, safe place to stay with friendly and helpful staff.
No wifi, but PC with internet conection available for guests in the reception.

  • Stayed: August 2010, travelled solo
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3  Thank OeJVestfold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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