My partner and myself stayed at the Sophia Beach between 22nd June and the 8th July and we certainly wished we would have taken some of the reviews a bit more seriously. It was just a shame we had already booked before visiting tripadvisor!!
So I'll start with the good points because there were some! The rooms are a fantastic size for a couple! Plenty of room, all the cooking facilities you may need (alhough we never used them), lovely spacious balcony in the sun and most importantly it is not too far from the beach and is only a short stroll to bars/restaurants.
Now for the bad points of which there are considerably more. I'll start with the general 'Greek' hospitality at the hotel. Of which was non-existent. After being ignored by all of the staff for two days we started to wonder what we had done wrong. We didn't expect red carpets but a friendly good morning/evening would not have gone a miss! George the owner never left his pool bar not even to have a general chit chat with his guests which is often something which makes a hotel more memorable. He seemed so miserable and like the last thing he wanted was to chat to anyone. We slowly got the impression that it was not in any of the staffs interest to make sure your holiday was a good one but just to give a basic service to get us through our stay. The only time we ever saw his wife Sophia was when she was sat in the shop chatting. She never seemed approachable and if i hadn't have been told I would not have expected her to be anything to do with the hotel.
Every morning we were woken at between 4-5am by groups of young girls/lads coming back drunk. They had no respect for other guests and one morning my partner actually had to go and ask two of them to move away from outside our apartment door as they were having a casual chat at 4am!!! We also had to ask reception to ask guests to turn down their blaring music from 12am onwards. Then came the 7am wake up calls from the cleaners shouting the odds every morning. This is not a good place to stay if you like a half decent nights sleep and the youth club atmosphere certainly doesn't help towards this. On one particular morning there was a screaming argument coming from the reception area which sounded quite heated! We went to see what was going on to see other guests staying who were Greek looking rather concerned. This didn't seem good to us! We never got an apology for any of these events.
These apartments are not cleaned every day and I'm quite sure our bed linen was only changed twice as there was a stain on one sheet from when we arrived that was still there well towards the end of the week. We also had ants in our room covering the work top to which nobody came to look at for us, even after asking.
Moan over :) We finally found a light at the end of the tunnel in the form of Alice Springs located next door. We thought we would try their pool one day as we had nothing to lose and the difference in hospitality was unreal. George and Barbara and their son Elias were the most fantastic hosts who obviously enjoyed the company of each and everyone of their guests. They have a lovely shady garden area which they made us feel welcome to use everyday. This was so quiet we often used it to catch up on our lack of sleep. We were always greeted warmly and asked how our holiday was going so far. We were made to feel like we were staying at their hotel rather than at Sophia! It was just such a shame we had never read the reviews before booking our holiday. This hotel has a real family atmosphere with George constantly playing the joker and entertaining the guests. Barbara is just a lovely lady and we can't thank the pair of them enough for making our holiday so fantastic. These hotels are worlds apart. We often sat on our balcony looking over at Alice Springs and joked about how that was our real holiday home.
A funny memory is the note we received under our apartment door one day. After a week of going over to Alice Springs the note read along the lines of:
'We at Sophia Beach we try hard to make our guests happy. If we have insulted you in anyway we apologise.'
This was on a scrap piece of paper. How strange. Anyway I took it down to reception in much confusion to where i was told George had seen us walking over to next door everyday and wanted to know why. This made me quite angry as he had obviosuly been coming out onto the road to watch us walk into Alice Springs!! If we had been walking to the beach everyday would he have questioned that? We doubted it very much and are pretty sure it was more about where we were spending our money.
So...Overall we had a fantastic holiday in Kos. It really is a great place to go and as a couple who vow never to return to places as there is so many other places to see, we can safely say we wouldn't hesitate in returning to this fantastic island to stay with the fantastic hosts at Alice Springs. We have already recommended it to family and friends, something we have never done before! We highly recommend visiting Tigaki one day as the beach is fantastic and do not pay the excursion prices to vist Paradise Beach - you will be hugely disappointed. Get the bus for 4 euros each instead. If you're smart you will take this advice and think carefully before booking to stay at the Sophia Beach! You can have a holiday 100 times better just by staying next door.
Thanks Barbara and George, missing Kos already! Hannah and Nicki x
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- Also Known As:
- Sophia Beach Aparthotel Hotel Kos Town
- Sophia Beach Aparthotel kós
- Sophia Beach Aparthotel Hotel kós
- Sophia Beach Aparthotel Kos/Kos Town