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All reviews family suite swim up bar animation team thomas cook main pool day bed self catering free meal italian restaurant bar staff evening entertainment kids club water polo great holiday golf buggy main restaurant all inclusive guests
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Reviewed 23 August 2014 via mobile

We stayed here for 2wks all inc & absolutely loved it! We were in the older rooms & they were very basic/old fashioned compared to the new modern rooms built but they were clean & large enough for us three. The maids changed the towels every day & cleaned the room to a good standard.

The new side with the stunning pool that was near the restaurant was very relaxing. The 'floating' day beds were fab! The older pool had a swim up bar & was also relaxing. The third pool by the supermarket side seemed to be the quietest.

The restaurant & food was amazing!! Clean, lots of variety & brilliant salads! They cook some meat/fish in front of you too....this was popular & sometimes there was a queue but was worth it! The staff work really hard & are so friendly.

Drinks on AI are local spirits/beer but the water isn't bottled & they use a purifier...you could taste this so we bought ours from the shop on site. Bar staff work really hard, always a smile on their faces. Olga was always really helpful & happy.

The animation team were brilliant, didn't stop! They get to know you by name but leave you if you feel you want a lazy day! Lots of activities going on inc. aqua, stretching, darts, rifle shooting & the hotel dance that was a must at the end of every aqua & evening entertainment! The team put on their own shows in the evening & put their heart & soul into it....some enjoyed, some moaned but they were good at what they did, just sometimes too repetitive. All the team were great & they made our holiday really fun by being funny..Alex dressing up for one!! Ha ha ha.

The hotel staff go out of their way to help. We celebrated our anniversary there & Georgios arranged sparkly wine in our room & our bed was dressed up with petals..it was a really lovely, personal touch. Staff like him make this hotel brilliant & probably don't receive enough acknowledgement for what they do but without people like him, this hotel would lose it's charm.

We already have enquired about returning next year with more of our family....we loved it that much! We viewed one of the newer rooms & will be choosing this next time...they really are modern & worth paying the extra for. The whole holiday was relaxing & the stunning water features all around you really add to this. We've stayed in Cuprus many times 4/5* & this hotel is in line with them but tops it because of atmosphere from animation & the personal touches it adds.

Date of stay: August 2014
4  Thank Aysh40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014

Had a great 2 weeks stay at Pelagos Hotel, requested room 948 Junior Suite which has large balcony and day bed towards back of hotel (new part) with good view of sun set which was fabulous! Only downside was our early alarm call from the allotments opposite where a cockerel made us aware of his presence at sunrise.....we got used to it though!
Room was cleaned thoroughly, with fresh towels every day.
Above all the staff including waiters, bar staff, cleaners, entertainment and reception very friendly which really made our holiday, we felt very welcome. Animation team really worked for their money all day with keep fit, aqua aerobics, water polo, the list goes on and then in the evening managing the entertainment until 11PM, (phew, wore me out just watching)But they were not in your face and if you didn't want to join in they didn't pester you at all.

Last but very important point about the hotel, the restaurant. The food was always fresh, the bread sourced locally and the pastries made on site (you can go and see them made if you ask!) themed every evening and the Greek salads a must! The Italian restaurant on site also delicious, small menu selection but all freshly cooked and very tasty. You get 1 free voucher each per week and any extra meals a discount (book in advance)

Caught the bus into Kos from outside the hotel a few times, very cheap. Regular cabs back later on if you miss the last bus only 2.5 kilometres away, well worth it for the harbour, old town and some lovely restaurants.

Tips:
1) if out for day then you can order pack lunch from reception day before (if all inclusive at no extra cost)
2) beach / pool towels changed weekly, but ask!

Constructive Criticism:
1) gym needs air con switched on as it was unbearable and could do with some music or TV to break the silence
2) children's beds in family suite are uncomfortable and not adequate for a 14 year old to sleep on for two weeks.

Overall though had a fantastic holiday, will definitely come back and recommend to others.

Date of stay: August 2014
Trip type: Travelled with family
1  Thank 300stevej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

We are a family of 4 with 2 kids aged 14 and 15 and have just returned from a 2 week self catering holiday to the Pelagos Suites. We all had a great time the hotel is stunning with brilliant staff who are all very friendly and helpful. The reception staff were far more helpful than the Thomas Cook rep! We stayed in a 2 bedroomed apartment in the old part of the hotel, but the room was still very nice, with 2 large bedrooms, 2 bathrooms, kitchen area and sitting area.
It was our anniversary while we were there and George arranged a bottle of bubbly in our room and had it decorated for the occasion. Nothing seems to be too much trouble for any of the staff. The entertainment staff are also great fun, they aren't too pushy but always very happy and chatty. Enjoyed darts with Alex everyday! My son also enjoyed the football and water polo for teenagers.
We caught the bus just outside the hotel into Kos town on a night with us being self catering and found so many restaurants to eat in and never had a bad meal! There are so many I could recommend. We also went on the Captain Hook boat trip which was a good day out. Kos town is lovely, with its Harbour and then if you walk further back you will find the old town which I really liked.
I can highly recommend the Pelagos for a holiday and Kos town and hopefully I will return soon! Any questions please ask!

Room tip: if on a self catering basis ask for a room above ground level
Date of stay: August 2014
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank BLOOMERSWakefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

I have just returned from 2 weeks all inclusive at the pelagos we stayed here for a family wedding and had a fab time the hotel grounds are lovely and the food in the hotel is the best we have had in an all inclusive hotel !!! we stayed in the studio rooms which were always clean and tidy,although maybe due an upgrade to bring up to the standard of the rest of the hotel!!! the staff were excellent and nothing was a problem, the 3 pools at the hotel were never over crowded even though we stayed in the peak season and always sunbeds available,The hotel chapel was stunning a perfect hotel and grounds for a wedding i would definitely recommend this hotel and will hopefully return soon !!!!!

Date of stay: August 2014
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank lynsey g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

Just returned from a weeks stay at Pelagos Suites Hotel with my family. Had a great time, definitely one of the best holidays I have had. Lovely hotel with pretty and well maintained grounds. Great ambiance, which was made by the staff for sure. I spent a lot of my time by the main pool and bar where the staff were really friendly, hard working and fun to be with, particularly Stam, Klod and Olga, nothing was too much trouble. A special thank you to the cleaners who cleaned around me whilst I lay in bed nursing my hangover! I would highly recommend the Italian restaurant onsite, the food was excellent. There was a variety of activities for all ages, great for all the family. Would return tomorrow if I could!

Date of stay: August 2014
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
3  Thank laurageere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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