Our first impressions of the Pelagos were wow - what an incredible place! After seeing some of the other crummy hotels others were dropped off at, we were delighted! We were whisked away on a golf buggy to our room and the security guard (who was very professional indeed) showed us where everything was and helped us with the air con. The outside of the hotel and the grounds looked nothing like the brochure or website this was much better than expected and we were told two new pools had just been opened. These were really modern and minimalist and really much better than the website photos for this hotel. I can honestly say I have been to a number of 4 and 5 star hotels in the last few years in Greece and the Canaries and this pool was just fantastic -the best we have experienced. Maybe it only seemed this way because the hotel was also half empty in mid September. Whatever it was, there was absolutely no problem whatsoever getting a sunbed, in fact you could sit where you liked more or less. This is important to us, as is privacy and we felt we got it most of the time. One of the smaller pools was we noticed, empty all morning one day, no one around it at all. We decided to go there the next day and there were about six people sitting around it all day something I have never experienced! Fantastic! If peace and quiet is for you, I would recommend going mid September. We were told it was busier in August so I am imagine it is not always this quiet, nevertheless it was really relaxing and it also meant you could have a lie in! It made it a very relaxing holiday indeed. Don’t get me wrong, the main pool (which was the best with Jacuzzi, bar and double sunbeds) was still fairly busy but still, no problem getting a lounger at all and definitely no need to leave for people to reserve them thankfully which is the first time I have ever gone on holiday and not had to put up with this silly practice.
We arrived at night and the pool bar was all lit up and in the water there are underwater lights which keep changing colour with some tables and chairs in the water. It was really impressive and I am not one to be easily impressed these days! I tried to take photos of the pool at night but they did not do it justice and looked nothing like the place. It was really spectacular we thought.
The room was not so great – not terrible you understand, just not great and we have had better 4 star rooms. It was just a place to crash. No English channels. It did have a good hairdryer though, free safe and aircon so that was good. To keep our room on until 8pm we paid fifty Euros but got no fresh towels or anything for that. It would have been thirty to keep it on until 6pm, just 2 hours earlier. We had to ask for bowls as there were none, but they were sent straight away to our room. The microwave oven was too high for me to reach and I am only slightly smaller than average so it would have been hard for many to use. The studio was so small that if we sat at the table we were squashed in. You get what you pay for I know but just to warn you. On booking with Thomson we also put in 3 requests (which are never guaranteed I know) for a quiet room on a high floor with a double bed. We got twin beds (beds were hard I thought) and worse thing was we got a room right next to the bar entertainment which was on the ground floor which frankly could not have been any noisier for us if they had tried! Being cynical I wondered if this was deliberate so we would ask to upgrade. Who knows? We were told on arrival we could move but once we had unpacked we did not bother. We never saw a Thompson rep the whole time we just got a phone number and the bus was over an hour late picking us up from the airport so standards seem to have slipped there a bit!
The staff are great, really fantastic although there was one very young girl at the main pool bar with auburn hair who was a bit sarky with me and other than telling me to "smile" one day barely spoke a word to me. She was always extremely friendly to my husband however. By the end of the holiday I was finding this tiresome and quite disrespectful. The other bar staff were great, they were much more professional and always had a wave and a smile.
Food options by the pool –nothing healthy really and you get huge portions but it is delicious! I put on half a stone in a week.
I can’t really say I though much of Kos Town. It’s a 50 minute walk to get there which did not bother us at all. It was blisteringly hot even in mid-September so it took even longer then. Just follow the bike path all the way and you get to the harbour. The harbour is actually quite small. Unfortunately, we were not keen on Kos Town itself. We did not feel was anything special, we felt we had been to a lot of places in the last few years which in my opinion are nicer. I would not go back to Kos therefore I would not return to the Pelagos, if anyone did want to go however, I can say this is definitely the place to stay – it saved our holiday from being a disaster. We thought that Kos Town was small and very crowded and so we did not go there much. There were a lot of bikes and they did not always stick to the bike paths. I tried to like the place, I really did. It was much smaller than I expected. The shops were tackier than I had expected too. I’d heard it was very pretty, but we have definitely been to nicer places in Greece. The food was average for Greece, very nice but we struggled to find an outstanding romantic restaurant. We found one restaurant the Sunset on the way into town which was quite nice. The B52 bar nearby on the way in does really nice cocktails for 3 Euros in happy hour until 10pm and they are great! Around the harbour area you can pay around 7 Euros for the same drink but to be honest it was noisy, trashy and a bit scruffy to be honest – sorry, that’s just our opinion! There is a McDonalds in town which is always crawling with kids and rubbish which just made the town feel seem downmarket and tacky. Staying at the Pelagos really did save this holiday from being a disaster and made it special because it was a beautiful relaxing pool experience.
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- Also Known As:
- Pelagos Hotel Kos Town
- Pelagos Suites Hotel Kos/Kos Town