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“Friendly Ambient - Money Vs Quality - Ok.”

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Residence Inn Cherating
Ranked #2 of 6 Hotels in Cherating
Shah Alam, Malaysia
Level Contributor
212 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
“Friendly Ambient - Money Vs Quality - Ok.”
Reviewed 30 March 2013

Stayed in Family room Ground floor overlooking the pool for two nights. The room has two cosy beds. Enough for our family. The TV channel was ok & the kids seems entertained. The carpet was quite hard & from the looks of it should be replace. The room looks so dull & deco needs upgrade. One power source seems to be unstable.

The bathroom was newly refurbish & spacious. With shower area & bathtub. New looks & modern than the room itself. However, we have problem with bathtub drainage system. I love the shower area (overhead type).

Breakfast was just average. Just ok & not that terrific. Omelet does not look like an omelet. Need to improve variety of food. In service food was tasty.

My kids love the pool.

Pro's :- Received a complimentary gift (fruit basket). What a surprise.

Con's :- The hotel needs upgrade exterior & room.

If compared Price Vs Quality i will recommend the hotel.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Timbermad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Spanish first
  • Any
English first
Johor Bahru, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 January 2013

I am very skeptical about the quality of the resort having read some reviews from other travelers Maybe my expectations are not as high as others as I found that the resort is a good value for money. The room is quite spacious and Since we are traveling with kids (4 kids), the room for us is quite spacious and did not feel congested. The kids enjoyed playing in the Wading Pool while I lounging in a Jacuzzi Pool. The resort is however located a bit far from the beach. All in all a good value for money.

  • Stayed December 2012, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank akahmad71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Semenyih, Negeri Sembilan, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 November 2012

I stayed in this hotel on the 14 - 16 November 2012. This is my time staying here. Though I'm not sure will ever come again unless they did a complete makeover. There is only so much a friendly staffer can do. We book and stayed in the chalet. We were hoping it would be better than our previous stay in Cherating last year. The chalet we stayed last year were on the beach and cheap. But at least the toilet and air conditioner were working and we managed to sleep well at night. This time, the toilet flush are not working. The aircond create a lot of noise, but blowing only hot air. We call the front desk and the technician came quite fast. The flush was repaired but took a long time for the tank to be filled up. As for the aircond, nothing was done.

Breakfast was so-so. Very limited variety.
The pool was exceptional, as it was clean and quite big. My kids loved the pool. A clean towel is provided, so you don't have to bring towel from your room to the pool.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank blackdoctor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cherating hotels

Kuantan
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 20 September 2012

Actually I have frequented this resort on annual basis . What I like about this resort is the fact that they have quite a large pool and nice wadding pool for small kids. The room is quite spacious,furniture might be slightly beaten up but the most important thing is the room is clean.So for a three star resort I have no complain.One complain though,hope the breakfast could be more varieties.

Room Tip: If you have small kid choose the ground floor near the stair.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuhaimiKuantan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 August 2012

Everything about this hotel is dated. Requires a complete make over, they have started with some of the rooms.
And I have also given them two because of the very friendly, helpful staff.
The restaurant wasn't up to much. But it is cheap, and if you are only stopping for one night you can live with all its faults.
If you were to walk into the little village there is a great sea food restaurant, and you walk a little further you will find Little Bali which serves very cold beer.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChiefEng100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 June 2012

the only reason I am grading them 2 out of 5 is their staff who were helpful but couldn't be blamed for the extremely poorly maintained property. the rooms had a stale smell and we had to change the rooms twice before we could get a reasonable room. we cut short our two night stay to only one night. even the restaurant was pathetic. guests were even allowed to get in to the pool in tracks and tees which we found unhygienic and the pool itself looked very murky

Room Tip: only worth staying in as a last minute option
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank priya1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miri, Malaysia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 June 2012

Stayed in room 221 overlooking the pool. Room is alright, although the housekeeping could have done a bit more cleaning to the stains in the bathroom. i am not that particular about it, as I used their face towel and washed the stains on the shower devider with soap and water.. And 'walla' its sparkling clean.
The room has flat screen tv, thats good, good aircondition, another extra points from me.

I brought with me, my tablet and phone, so initially needed charging. Looking for an available plug point was close to none. There are three plug points and it's used by the tv, tv booster of some sort and the kettle. And being experienced these sort of situations in hotels before, i brougt along my extension plug and three point plug, which works wonders as i like to have my phone and tablet close to my bed.

The hotel food was a decent one. The morning buffet was included in what i paid for the room. Dont expect too much from the morning buffet breakfast, its just your basic local asian food, the touch of western is the typical bread, jam, eggs, baked beans and juices, which i think is your cordial juice. Tea and coffee is included too.. Most is just basic local asian food. At nigt i decide to dine in instead of venturing the the walking distant laid back food stalls around, i ordered The New York Cut beef and asked it to be cooked medium.. Got it, was a weird looking new york cut, and was not medium. Being hungry, i just ate it.

The swimming pool is in a sorry state. Cant see the bottom of a 4 feet deep pool.

My conclusion is, this place has seen a better days, but some how, as the owners just forgot to up keep the hotel. It just looks dull and boring. Its just need a revamp, or maybe a more modern touch.

If you looking for a pit stop hotel and dont really mind about little things, and dont swim in pools, it a place to stay. Oh, dont bring heavy luggages, theres no bell boys to bring it to your room..

Room Tip: Ask for rooms closer to the stairs so you dont have to walk far.
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  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Desmond_lewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Cherating

Property: Residence Inn Cherating
Address: Lot 826, Residence Inn Cherating Mukim Sungai Karang, Cherating 26080, Malaysia
Region: Malaysia > Pahang > Kuantan District > Cherating
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Cherating
Price Range (Based on Average Rates): £
Hotel Class:3 star — Residence Inn Cherating 3*
Number of rooms: 73
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Also Known As:
Residence Inn Cherating Hotel Cherating

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