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“Beautiful Wedding Venue”

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Hotel SH Villa Gadea
Ranked #2 of 8 Hotels in Altea
Certificate of Excellence
Reviewed 31 May 2014

We had our wedding here last year and it couldn't have been more perfect. We wanted an informal, relaxed, classy, & fun day in a beautiful setting, with the sun shining for all our family & friends to enjoy and thats exactly what we got! In the months leading up to it Emma and the rest of the hotel staff, could not have been more helpful. Between reservations, cancelled reservations, date changes, menu changes....nothing was a problem. Our guests raved about the place and enjoyed everything about the hotel. Spacious rooms, lovely breakfast, great pool area, nice restaurants.
Only a couple of negatives, it's location is a bit out of Altea, not a problem if you like a good walk.
And the bar off the reception, the service was very slow and the food was dreadful. Dissapointing when the food and service was so good in all other areas of the hotel.
Looking forward to going back for the anniversary.

  • Stayed: September 2013, travelled with friends
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1  Thank ek65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at Hotel SH Villa Gadea, responded to this reviewResponded 2 June 2014

Dear guest,
Thank you for your comments. We greatly appreciate your opinion, we are very glad to know you had a nice experience in our establishment during your wedding, receiving a kind treatment by the staff. We thank you for your positive comments regarding our work; this is the best reward to the effort of our team.
We remain our gratefulness for your confidence in our hotel, and we really hope to welcome you in the next future.
Yours sincerely,
Quality Department
SH Villa Gadea Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 31 May 2014

Great Hotel, nice room, sea view booked and hot tub on the terrace. Nice location and clean and tidy inside and out. Nice bar with good local wine and beer. Cocktails not good - stick to local drinks! Breakfast had a good choice. Ate in hotel restaurant one night and it was not so good. poor choice and expensive. Sushi restaurant good. did not try the other restaurant and put off having dinner on first night! Would re visit this hotel.

Room Tip: Book a sea view or else you may get the road, however that side of hotel has mountain views.
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  • Stayed: May 2014, travelled as a couple
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2  Thank taco-gonzales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at Hotel SH Villa Gadea, responded to this reviewResponded 2 June 2014

Dear guest,
We appreciate your comments, we are very glad to know you had a nice experience in our establishment and you will come back in the next future again.
We would like to emphasise that guest satisfaction is of the utmost importance to us, and your suggestions encourage us to work better each day.
We really hope to welcome you in the next future.
Best regards,
Quality Department
SH Villa Gadea Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

The Villa Gadea is a bit of a treck from the airport if you don't hire a car but it was worth the journey by bus and then tram! We'd booked a deluxe room to ensure a sea view though we were more overlooking the side of the hotel. That said the room was very comfortable and clean and had the luxury of a jacuzzi bath on the balcony. The breakfast buffet was excellent with lots of choice and the hotel staff were all very polite and helpful. The poolside area is well tended and a lovely place to sit on the comfortable loungers and while away a few hours. The hotel is quite a way from Altea itself (we didn't realise this when we booked) but we took taxis to the old town (approx 8-9 euros) where there were plenty of bars and restaurants.

  • Stayed: April 2014, travelled as a couple
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1  Thank monkey070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at Hotel SH Villa Gadea, responded to this reviewResponded 24 April 2014

Dear guest,
We appreciate your comments, we are very glad to know you had a nice experience in our hotel. We thank you for your positive comments regarding our facilities, buffet or pool area; this is the best reward to the effort of our team.
We remain our gratefulness for your confidence in our hotel, and we really hope to welcome you in the next future.
Best regards,
Quality Department
SH Villa Gadea Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

After arriving at villa gadea , on 10th April for a weekend stay , upon arrival the reception give you your room and a itinery of the eating times , where and when you will be eating in the hotel , the hotel has a a la cate resterants , a sushi resterant , and a buffet in the downstairs resterant , on your first night you are given a lovely meal in the miramar restaurant , a la carte , terry lovely , the next night you are not allowed in the miramar , the waitress was very rude and insists that you are in the basement to the buffet , 6 fish dishes , cold rice and peas , salad , pasta and spaghetti bolognase , on the door of the basement resterant if you dine in there you get a voucher for 5 euros to spend in the bar , you do not get this voucher , don't be fooled , the third night you are once again sent to the basement to once again have 4 fish dishes , cold rice and peas , salad and spaghetti bolognase , oh and a 5 euro voucher , by the way you don't actually get , When I asked at reception about this they said the offer had finished but the poster was still on the door every evening , when I questioned this again the reception said the offer was back on , mmm berry confusing , The breakfast is also served in the basement restaurant , I went at 8am when it opens for breakfast , all the food was cold except for the eggs , where a chef cooks them for you , when I asked why the food was cold the waiter explained you have to use the microwave ? The hotel looks very nice , and it is , very clean comfortable and in a good location , only down side there are no shops nearby , you have to go by car 10 minutes away either altea town ect , I wish the reception did not give you false hope of having a lovely meal each evening , and then lying about what information they wrote down for your meals , I think 1354.22 euros for a weekend is not a cheap mini weekend break , I don't think this is good value for money , especially the food side of it , you be as well staying in a 3 star in benidorm , I'm sure you would have far better food

  • Stayed: April 2014, travelled on business
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1  Thank Marcrussell2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at Hotel SH Villa Gadea, responded to this reviewResponded 22 April 2014

Dear Mr.Russell,
Thank you for your comments again, this time through Tripadvisor. As we told you, we were very surprised that you were upset with the Hotel meal arrangements.
Upon arrival the Reception staff gave you a "welcome letter" with the hotel outlets and the opening times. During your stay there were four restaurants open;
- Buffet Veranda, open for Breakfast and Dinner. This restaurant is the one assigned to all guests with full board.
- Miramar, “a la carte” restaurant, open for Dinner.
- Kitsume, Japanese restaurant, open for lunch and dinner.
- Palapa restaurant, outdoor restaurant, open for lunch.
As a matter of clarification, please note that none of our restaurants are on the basement. Two are on the ground floor and the other two on the first floor.
About the food in the Buffet Veranda, it's true that we offered the dishes you mention but there were some other 40 different dishes including starters and desserts. In any case, we appreciate your comments to improve our standards.
Regarding the 5 € discount we apologise if there was a misunderstanding. As it was a gesture of goodwill from the hotel towards our customers.
Thank you very much for your constant feedback as this will help us to improve our service. Hopefully we will welcome you back to our Hotel SH Villa Gadea.
Yours sincerely,
Quality Department
SH Villa Gadea Hotel

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Reviewed 13 April 2014

Have just come back from a weekend in this hotel and cannot recommend it highly enough. Went for my husband's "special birthday" with our 15 and 11 year old sons. In fairness we only ended up here as the first 5 hotels I tried to book were full as most schools are on their Easter break and so therefore started to worry why this hotel had spaces!! I really didn't need
The rooms were light large and airy. We had a jacuzzi on our balcony,bath and rainforest shower in our room and our sons had a massive jacuzzi bath in theirs. I have to say that when I booked I did not do it directly through the hotel and so called them to ask for inter-connecting rooms only to be told they didn't have any in the hotel. As my boys are trustworthy and older I didn't really worry but when we arrived we discovered that our rooms were on a corner and had a hallway between the two that could only be accessed by us,and a door which management unlocked thus giving us a private suite. Don't be put off if you have young children and you booking agent says there are no inter- connecting rooms...this is even better.
There are 3 outdoor pools the most shallow of which is heated in Spring and Autumn thus making this hotel a perfect choice whatever the month and great for people with smaller children.The spa is amazing and my 11 year old had his first massage as they offer one suitable for children. Also between 12.00 and 16.00 the children are allowed in the spa circuit which is not something you find very often. Usually children are not allowed anywhere near anything fun(more in the U.K rather than Spain I must say but a point worth noting). There are also a number of paddle courts( if you have never played think tennis/squash combo) and the hotel provides racquets.
Food...excellent. A wide choice of restaurants to suit all and a SUPERB Japanese one. I must say my sons and I were none too happy to have to go to the Japanese one as we thought it would all be spicy or fishy but I must admit that it was the best meal I have had for a long time and I travel a lot.
The staff were amazing. I cannot fault any of them nor single one out as they were all lovely. I must say that we did hear one group complain as they were on a Full Board package and said that there was nothing for them to eat as they did not eat fish. I assure you the buffet,if you are on this package,is vast and we witnessed the very same people who were complaining stuffing their faces so think they may just have ben after a free night!!
My only complaint would be that although the bathrooms were great and towels huge, there was no hair conditioner. Everything else is provided, including dental floss(not something you see very often in hotels) so not quite sure why they don't provide it. I always take a small one with me as my hair can not survive without it but I was surprised,given the overall standard, that it was not in the bathrooms.
Hope this helps.....actually I don't really as I am already looking at my work diary to see when I can return and don't want it to be fully booked!!!!

Room Tip: As parents with two kids we had rooms 2216 and 2215 which can be joined and shut off from anyone els...
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  • Stayed: April 2014, travelled with family
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5  Thank Catherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at Hotel SH Villa Gadea, responded to this reviewResponded 16 April 2014

Dear Catherine,
Thank you for your comments. We greatly appreciate your opinion, we are very glad to know you had a nice experience in our establishment, receiving a kind treatment by the staff. We thank you for your positive comments regarding our work; this is the best reward to the effort of our team.
We would like to emphasise that guest satisfaction is of the utmost importance to us, and your satisfaction encourage us to work better each day.
We remain our gratefulness for your confidence in our hotel, and we really hope to welcome you in the next future.
Yours sincerely,
Quality Department
SH Villa Gadea Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2014

We stayed at the SH Villa Gadea on a Saga tour of the area. The rooms are really lovely, wonderful baths with jacuzzi and shower, big beds , sofas and excellent balconies. The other facilities , bars,pools and spa etc are equally good . Only slight ( and it was only slight) disappointment was the buffet dinner. As buffets go it was fine but you can't beat a proper served meal ( however at the price we paid we can hardly complain - to stay in an hotel of this standard in the UK and posh bits of france would have been a minimum of £200 per night just for the room.- Shows what a package tour company can do early in the season

Room Tip: We paid a bit (10 euro per night ) extra for a sea view - well worth it
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  • Stayed: April 2014, travelled as a couple
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1  Thank roystonf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at Hotel SH Villa Gadea, responded to this reviewResponded 4 April 2014

Dear Guest,
Thank you for having chosen the SH Villa Gadea Hotel for your stay with SAGA in Spain.
We greatly appreciate your comments specially the ones related to our facilities.
About the Buffet, rest assured that your opinion will help us to improve our standards and rich a higher level of satisfaction among our customers in the future.
Yours sincerely,
Quality Department
SH Villa Gadea Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

We were very pleased with the accommodations and excellent service.The hotel is a bit too far out of the town to consider walking in,especially in the evening,so we used taxis most of the time.For a relaxing few days it was just what we needed.Altea itself is a lovely town though very quiet at this time of the year.All in all we enjoyed our stay and would definitely consider returning in the future.

Stayed: March 2014, travelled as a couple
Thank david d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at Hotel SH Villa Gadea, responded to this reviewResponded 1 April 2014

Dear Guest,
Thank you for having chosen the SH Villa Gadea Hotel for your stay in Altea.
We greatly appreciate your comments about the accommodations and service.
We hope you choose to stay with us again and rest assured that we will do our best to make your stay thoroughly enjoyable.
At your disposal,
Quality Department
SH Villa Gadea Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel SH Villa Gadea

Address: Lugar urbanizacion Villa Gadea s/n, 03590 Altea, Spain (Formerly SH Melia Villa Gadea Beach Hotel)
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Altea
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Altea
Price Range: £82 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel SH Villa Gadea 5*
Number of rooms: 206
Official Description (provided by the hotel):
The SH Villa Gadea Hotel enjoys a privileged location, on a platform-like enclave looking out over the Mediterranean Sea in the picturesque village of Altea. Its spacious public areas and carefully chosen decor guarantee comfort and relaxation. The hotel was opened in 2005 and is completely integrated architecturally with its surroundings, faithfully reflecting the traditional style of the nearby village of Altea, whose historical quarter is a mere 3 km from the hotel. The SH Villa Gadea Hotel offers a great choice of dining options. The Thalasso Spa Centre and Thermal Club provide almost 2,000 m² of health, beauty and wellbeing (2 thermo-leisure swimming pools with sea water, counterflow river, relaxing geysers, swan-necks, bubble seats). There are also aromatic showers, Turkish baths, Roman baths, Finnish sauna and a relaxation area. ... more   less 
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Also Known As:
Sh Melia Hotel Gadea Beach

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