This is the only accommodation in the town centre, so they have no competition. We booked 2 nights in advance and had to pay in full at the time of booking. It soon became clear why they have this policy. The hotel doesn't have a car park, but the receptionist directed us to a supermarket car park where we would have had to move the car every few hours, rather than to a long stay one which she didn't know about. Room 6 was tired and shabby (avocado bathroom suite!) like the rest of the place, and nothing was particularly clean. Shortly after we started our evening meal, the restaurant ceiling started to shake and there was a loud sound from above which I thought was an industrial washing machine running amok. When we asked what it was, we were told it was the local aerobics class, and not to fuss about it. When we said we would rather not eat our meal with all the noise, the assistant manageress was called and insulted us. We asked for our money back as we felt unwelcome and uncomfortable. She refused, but we stood our ground and eventually got it back. We can't rate the food, since we only got as far as our starters, nor the sleep quality of the beds as we left, not before she insisted on checking the room in case we had trashed it. Her final shot was another insult. We go away on quite a regular basis and without a doubt this was the worst place we have ever been. The only positive thing was the friendly barman, who was excellent, but the other staff would benefit from an intensive man-management course.
- Official Description (provided by the hotel):
- A traditional coaching inn situated in the heart of the market town of Crewkerne, The George Hotel has a bar, restaurant and 13 letting bedrooms. ... more less
- Reservation Options:
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- Also Known As:
- The George Inn Crewkerne, Somerset