We arrived for our 7 night break after a long journey and were amazed at the ease of check- in. Polite friendly staff who went above and beyond to help us throughout the week. The caravan had no electric on arrival or DVD of which both were efficiently rectified within 30 mins of contacting reception. The staff were even willing to print out a discount voucher to a local family attraction (thanks Sarah!). The caravan was new as requested and was well equipped and clean on arrival. The park was well maintained and felt very safe and secure to allow children independence. The entertainment staff were amazing with the children and despite working such long hours were always smiling and attentive. The facilities were good, pool outstanding ( temperature prehaps temperamental) but understandable as newly refurbished. The evening entertainment was good plenty of characters for the children and we really enjoyed the bingo. The beach is so close and sandy. The only downside was the seagulls who daily at 6am favoured our roof for a dance and a sing! Nevertheless this is nature and not really the fault of the park, to end on a positive note my son was made up at winning the raffle including free pizza and mounds of sweets, this a truly unforgettably perfect holiday park, we hope to return and would definitely recommend it to all.
- Also Known As:
- Burnham On Sea Holiday Park Hotel Burnham-On-Sea
- Burnham On Sea Holiday Park - Haven Burnham-On-Sea, Somerset