We arrived to find a lovely clean and well maintained park. Everywhere was very clean and it was well sign posted. Whilst waiting for our caravan to be ready, we went on the karts and had a go in the arcade. The amusements, even though they were fairly big, they could get quite crowded. Eventually after a very long and tiring wait in the pouring rain, we were able to check in at 4:00pm. We found the Reception very clean and well presented. Karen checked us in. She was lovely and very helpful and willing to help with any concerns with our stay. We arrived at our Caravan, 14 Mendip Close, at the top left hand corner of the park. There was suitable parking bays to park the car and everything was sorted out with parking and so on. When we got into our caravan we noticed straight away, it didn't look remotely like anything on the website. We booked Standard, but what we got was far better. We got 2 bathrooms instead of 1, 3 TVs instead of 1, two with DVD players, and 1 in the bedroom. We also got all bed linen and duvets and pillows included, which was and added bonus. Having said all that though, it wasn't very clean. There was crumbs on top of the fridge, the freezer was defrosted and nor the fridge or freezer were turned on. I also found empty sweet wrappers on the floor and hairclips from previous guests in the draw. All the cutlery was dirty as well. Having said that though, our caravan was very well presented with only minor faults. Moving on to the entertainment. The show bar was very full and it was hard to get a table, but the shows were fantastic, with lots of variety. Including Character shows for the little people, the Seaside Squad, Magic Steve a magician and illusionist, Bingo and so on... The only downside is that the drinks from the bar were an absolute rip off! £4.60 for a small Gin and Tonic, not to mention, there were only 2 staff working the bar all week! Apart from that it was great. Thankyou Karen and all the Haven team for giving us all a fab holiday!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Burnham on Sea Holiday Park - Haven reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Burnham On Sea Holiday Park Hotel Burnham-On-Sea
- Burnham On Sea Holiday Park - Haven Burnham-On-Sea, Somerset