I staid here with my grandaughter and son . Never again. The chalet had broken toilet did complain no one tirned up tp repair it. Asked for pillows got told thy b delivered none appeared.
Entertainment is diabolical sat night in main bar and it was empty. Thr was no tribute bands or singers .just a magician and juggler.
Birds poo all up doors and windows not fresh was dried in.
As im registered disabled .I had to go upstairs three times to try to get our chalet sorted as convieniently lift broke . This I done with great difficulty.
Booking in was like a stampede in a big hall. Never seen anyth like it. No system wat so ever.
Receptionist were rude no customer liason skills really couldnt b bothered with you.
All in all it was like a shameless council estate .tbere was a lady trying to stab her husband. With a bit of jeremy kyle throen in for measure will nev ever go there again filthy. The tpilets that everyone uses were beyond filth everyone of toilets was full of poo up and around the sides.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Traveltool, S.L.U. and HotelQuickly so you can book your Pontins Brean Sands Holiday Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Pontins Brean Sands Holiday Park Hotel Burnham-On-Sea
- Pontins Brean Sands Holiday Park Burnham-On-Sea, Somerset