We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excelent property & excelent stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Airone Wellness Hotel
Ranked #1 of 4 Hotels in Zafferana Etnea
Certificate of Excellence
Reviewed 31 August 2011

We decides to stay at this hotel because of location and because of facilities they are offering. Spa area is really nice, very good offer for breakfast and also dinner was excelent. Despite of fact that this hotel is just 3* they are providing service like at 4 or 5*hotel. Staff is always helpful and very profesional. Definitely we recomend this hotel to everyone, really it is value for money. We went to etna montain in the morning after breakfast,in the afternoon you can try honey - this location is famous also because of honey - and in the evening you can try delicious food at hotel restaurant:-)
We paid also for panoramatic view and view was really excelent:-)

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank katka268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (886)
Traveller rating
Traveller type
Time of year
Language

44 - 50 of 886 reviews

Reviewed 8 August 2011

We checked in yesterday afternoon, this part of Sicily is beautiful the external appearance of the hotel and grounds is very picturesque. We checked in and were asked to find our own rooms in the hotels annex. We waited 5 minutes before the hotel reception opened the gate for us. Initially, the room we had been allocated seemed very nice, but it quickly transpired that the air conditioning was not working, after being messed around for an hour. The reception apologised, told us the engineer had informed him that the air conditioning was not working in the annex. We were invited to relocate onto the second floor of the main building. These two rooms were smaller and not as well kept as the other rooms we had just vacated.

We switched on the air conditioning and the air coming out was not cooled as it should have been. After 20 minutes I went down to reception, they assured me that the air conditioning was working and I needed to give it a little time.

We decided to go out for dinner as the set-menu at 25 euros per person seemed a little pricey for what was being offered. Also my wife is vegetarian and there were no veg options on the menu. The receptionist did say that they could 'manage' some vegetarian food. But our general experience is that if it has not been put on the menu, the food is unlikely to be very good.

We found a fantastic wood burning oven pizza restaurant called Pizzeria Gusto‘ Di Mirabile Lucia, Via IV Novembre N 173-L Zafferana (tel.347/8334938) at 6 euros or less for a fabulous large pizza I would certainly recommend this eatery. All the locals seemed to be popping in for sit-down and takeaways.

On returning to the hotel we were advised that the outdoor pool was unavailable because of a private party. Back in our room, we found that the vent was still blowing out air that had never seen the inside of an air conditioning cooler. We asked reception for an oscillating fan and two were promptly delivered. Rather noisy in use they helped, however, at 1 a.m. I went back down to reception ‘sweating’ good and proper. The night porter after a little interpretation from another member of staff when over to a fuse board behind the reception and announced that he had switched circuits and everything would be better. Did not make a blind bit of difference.

4 a.m still unable to sleep, with complaints about the heat from my poor wife, dog, and father I retreated to the air conditioned comfort of my car.

Breakfast is served from 7:30 a.m to 10:00 a.m. Very pleasant and a nice choice of continental foods.

It was also surprising that there is no information within the hotel room. We had to visit reception a few times to ask about the restaurant and menu. The receptionist kindly photocopied the menu for me. When asked about the available facilities a long list was given in broken english. Why not just make up a folder with relevant information in for each room?

There were a few other issues, mould in the top corner of the shower, broken light fittings, corridor noise, and a very annoying light penetrating through one of the air-vents in the wall - this I traced to a light fitting in the suspended ceiling of the adjacent corridor.

Bath robe and slipper is an additional 10 euros, so reception informed me.

All-in-all a Very different experience from what I was hoping for. Staff seemed to be incredulous that some guests choose a hotel for its facilities. Had I have been told that the hotel did not have working air conditioning I would have moved to another.

If you love the heat, don’t need air conditioning, not worried about the people in the room next to you hearing every word you say. Don’t mind the odd stray light intruding into your bedroom. Have no need for english speaking TV (Not working in my room, though my father did have CNN on their TV). Don’t mind poorly kept rooms - the free bar-fridge in the room had a couple of sparking water bottles and one of fruit juice. Then you might enjoy your stay. For me Never Again.

The only thing that did work correctly was the WiFi in the hotel reception allowing me to post these comments.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank LondonUKfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2011

This hotel is a little drive up from the town of Zafferana Etnea.
It has a lovely pool with splendid views.
The hotel was very clean and the staff were polite.

On our first night there was a problem with the AC in the hotel which meant we had to try and sleep through what sounded likle a waterfall. This was resolved the next day.

We were told at check in that if there was a Wedding at the hotel (of which there is many i think) that you needed to be away from the pool area between 1 and 5, so get your sunbathing done in the morning or you could be disappointed.

On our first night we decided to visit the hotel restaurant. This was a big mistake and proved to be our most expensive and least enjoyable meals of the fortnight in malta, sicily and gozo. The food was terrible.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Stanley_Darsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2011

The staff and the beautiful facility made this a fantastic home for us for 2 nights. It is so easy to climb Mt Etna and return to this hotel for a relaxing evening at the wellness center and a wonderful dinner in their restuarant. The attention to design in the hotel
gives it an elegant but not overstated aura --- you don't feel like you are staying at a cookie cutter hotel yet this hotel has high standards. The view from the balcony is fantastic and the outdoor pool is also very attractive. We live in McLean, Va but have hopes to return to this hotel again!

  • Stayed: June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank deandebuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2011

We have just had our sixth visit to this hotel. The staff, the room, the atmosphere and above all the leisure centre is next to none. We wil return very soon and hope we will have the same suite. Many thanks to the staff especially Davide. Keep up the good work.

  • Stayed: March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Whitmiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2010

Yes, I loved my stay at the Airone Hotel. My room was in the annex, on the second floor and the view was stunning. I was able to see the sunrise a few times and it is really one of the most beautiful moment I've lived in my whole life. It was very quiet and only the night before we left did we hear the good time a group was having in the gazebo.
The food was good and we became friends with the servers. Even though it is always difficult when you deal with a group, they were pleasant and to my knowledge, responded well to the needs of the clients with special diets requirements.
We were a group of choristers on tour and we had to rehearse. We were allowed to do so in the dining room where there was a nice piano. Apparently, it did not disturb the clients. On the contrary, there came in to hear us!
We had a concert every second day and it allowed us to visit when we had a day off. Zafferana was a good starting point for the Etna, for Syracusa etc... We were away from the big city noise and at the same time, it was not far from the touristic places we wanted to visit : Taormina, Acireale, Riposto, Catania etc...
Definitely, I want to go back and in the same room.

  • Stayed: August 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Violetta89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2010

This was my first, but hopefully not last, trip to Sicily. Loved the hotel -- the rooms had lots of character and were spotless. The staff was amazing -- very attentive and went beyond in many instances, by assisting with our inquiries and needs. the food in the hotel dining room was delicious and very plentiful. Such wonderful grounds and pool, also. And, just an energetic walk (hills!) into the village. I would not hesitate to stay at Hotel Airone again.

  • Stayed: August 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank detection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Zafferana Etnea
0.5 mi away
Hotel Esperia Palace
Hotel Esperia Palace
#2 of 4 in Zafferana Etnea
461 reviews
11.0 mi away
Airone City Hotel
Airone City Hotel
#1 of 49 in Catania
248 reviews
5.8 mi away
Grand Hotel Villa Itria
Grand Hotel Villa Itria
#1 of 1 in Viagrande
763 reviews
Show Prices
Show Prices
Show Prices
11.4 mi away
Il Picciolo Etna Golf Resort & Spa
Il Picciolo Etna Golf Resort & S...
#1 of 4 in Castiglione di Sicilia
869 reviews
9.7 mi away
Villa Neri Resort & Spa
Villa Neri Resort & Spa
#1 of 4 in Linguaglossa
416 reviews
11.4 mi away
Castello di San Marco Charming Hotel & SPA
Show Prices
Show Prices
Show Prices

Been to Airone Wellness Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Airone Wellness Hotel

Address: Via Cassone 67, 95019 Zafferana Etnea, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Zafferana Etnea
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Zafferana Etnea
Price Range: £75 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airone Wellness Hotel 3*
Number of rooms: 62
Official Description (provided by the hotel):
The Airone Wellness Hotel has 62 rooms which include from the double rooms to the familiar rooms, differentiated in several typologies: standard, superior panoramic and junior suite, almost all have a balcony. Rooms are provided of the necessities for spending a nice stay, in each one there’s a private bathroom with hairdryer and toiletries, free mini-bar, TV Sat LCD with 32-inch screen, air conditioning, strongbox and tea facilities to allow to the guests to have always a hot drink whenever he want. Of the 62 rooms, 11 are placed in the Depandance, a three-storied building easy to reach directly from the parking, and enjoy a panoramic view on a grassy patio overlooking the eastern shore. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, TripOnline SA, Hotels.com, HotelsClick, Ebookers, Cancelon and 5viajes2012 S.L. so you can book your Airone Wellness Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Airone Hotel Zafferana Etnea
Airone Wellness Hotel Sicily/Zafferana Etnea, Italy

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing