We are not posh, stuck up, difficult to please complainers - we are a young couple who like to have a good time on holiday and if the hotel isn't what we expected we will always try to make the best of a bad situation AS LONG AS THE HOTEL IS CLEAN!!!
Upon arrival late at night we checked in and made our way to our room - very nearly walking through a pile of sick on the stairs outside reception! When we arrived in our room I was SO disappointed! The room was FILTHY!! There were dead spiders all over the wall, very dubious looking stains on the bed, no toilet roll and no shower curtain! As we were hoping for a shower before bed I wasn't very happy! So off I trotted down to reception - past the pile of sick again - and was handed a nearly fully used roll of toilet paper and told someone would come and put us a shower curtain up the next day so ended up getting a shower without one!! Sure enough next day someone came and put us up a mouldy shower curtain - think I preferred it without one. Next morning we were held hostage in our room by a cat that hissed at us every time we tried to leave our room and kept trying to get in our room!! I love cats but these are wild cats and obviously dont like people!! The cleaners always seemed to be sat around having a nice chin wag just at the side of reception rather than actually doing any cleaning - no wonder the rooms are so filthy! The bar was a little bit too loud for my liking and would have been better suited to Faliraki than Pefkos but I can't say the noise from the bar disturbed us - but then our room was right at the edge of the complex so if you were nearer the pool area then maybe it would. We actually drank in here on a couple of occassions so it wasn't THAT bad! Came back one night to find ants crawling out of the floor tiles and all up the bathroom door and all in the bath!! I even went out and bought a load of cleaning stuff a few days into our holiday and cleaned the room myself as I found it that disgusting but this is not something I should be having to do when I have paid to stop in apartments on a HOLIDAY! The couple who managed the hotel were MISERABLE! I on a few occassions saw the woman speaking to people like crap and I don't think the man could have given less of a damn if he tried!
There were a couple of not too bad points about the hotel - despite some of the other reviews on here I actually didn't find the pool area too bad - we could always find sun beds and even though I don't swim so didn't use the pool my partner did and he didn't have any complaints. We also ate our breakfast here most mornings and found the food to be quite nice. Some of the staff were pleasant and friendly enough.
All in all we had an okay holiday but I can't really attribute any of this to the Finas - we definitely won't be returning mainly because of the cleanliness issue! I was actually glad we had only gone for a 1 week holiday and not 2!
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- Also Known As:
- Finas Hotel Pefkos
- Finas Hotel Apartments Pefkos, Rhodes