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Finas Hotel Apartments
Ranked #6 of 34 Hotels in Pefkos
Certificate of Excellence
Reviewed 15 August 2011

Ive stayed here a few times now and have never had a problem. Rhodes is a gorgeous Island and Pefkos is quite quiet but you can have a good time until 12-1am!
Finas has a lovely pool with sunbeds around and also private sunbeds on the next level.
The food here is also very nice and the staff are very friendly. Remember Greece is basic...so dont expect flat screen tv's!! Rooms are clean and have just the right amount of space. Beds are comfortable and sheets changed every 2-3 days.
Had a great time here!!

  • Stayed: May 2011, travelled with friends
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Thank Ashlee_brooks01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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717 - 723 of 860 reviews

Reviewed 15 August 2011

This was a last minute(ish) cheapie holiday so wasn't expecting much, however....

Positives: Nice view from our room looking out across the bay. Pool was OK, not in too bad a condition (pretty clean), plenty of beds and permanent umbrellas. I would recommend the Palm Bay Cocktail Bar just down the road from the Finas, pleasant professional bar waitress, nice surrounding and a good cuppa.

Negatives: Where to start??? Sheets on beds worn and stained, not changed during stay, towels hard and only changed once (in fact found towels that had been left on floor to be changed had been picked up and refolded). Cooking facilities = 2 ring hob, kettle, 2x dinner plate, cereal dish, side plate, cups, dining knives, forks, teaspoons, dessert spoons and ashtrays!. The only utensils were a large serrated bread knife and tin opener. Finally pans, 2 saucepans (no lids) and 1 frying pan. Not really able to make more that salad and soup (not even a toaster/grill).

Complex: Staff vary between rude and grumpy (Kelly Marie), scatty and absent (Kelly - Olympic Rep), miserable (Rachel) and arrogant (Arris - Manager who insisted on shouting out quiz answers during the question rounds!). The site is on three levels and is quite a climb up from the main road. Air Con (vaguely described as payable locally in the brochure and by the travel agent at Ilkeston Travel as nominal) was 50€ per week (minus a 5% discount a massive 2.50€!). You cannot sleep, eat, breathe in Greece in July without Air Con and I doubt all the rooms used that much power over the day (add to the fact that it switches off automatically when you remove the key fob from the room). Also Safety deposit boxes should be free and in every room not 25€ per week and in the “24-hour” reception. Room was on the lower level (as asked for) for my Mum, and near the pool/bar. We appreciated that the noise from the bar would be audible from our room and were OK with that initially, but when Karaoke and disco goes on until 1-2 in the morning it can really affect the next day’s energy levels.

On site shop: Same basic complaint, miserable staff. Also the pricing seem to depend on the mood of the cashier Monday Peaches are 2.75€, Tuesday 2.85€ and so on. Very little stock both groceries and gifts.

Travel Information: Staff positively dissuades you from using other than their transport. The local bus to Lindos (a lovely coastal town with historical sites) costs 1.60€ one way and goes from the end of the main street. The timetable is displayed; trip takes 10 mins and is easy to do. Highly recommend.

Tours: DO NOT WASTE YOUR MONEY ON THE RHODES EXPRESS TOUR. Local bus costs 5.50€ each way (11€ Return). Tour costs 19€ return and is not worth the extra 8€. We turned up in Rhodes (after the bus had sailed past Lindos as the Rep slept leaving guests there and then almost threatening to turn our bus round to collect them), the Rep got off the bus said “see you at ten to three” and disappeared. Not a direction or map given just “off you go!”

Bar/Activities: Over priced – randomly priced drinks. 2.40€ for a Glass of Supermarket bought Juice Drink – NOT a glass of fresh orange juice (quite a difference for a Diabetic). BBQ night good meat, chicken breast, 2 kebabs and a burger patty. And an apportioned serving of green salad, tzatziki and chips. No drink, ideally soft drink or water or pita bread/olives. In fact the lack of free salad/dips was disappointing. Salad doesn’t cost that much and would have encouraged us to stay and buy another drink.

To round up, good pool and a reasonable base but don't expect much more however much you pay.

Room Tip: Book your lower level rooms before you pay
See more room tips
  • Stayed: July 2011, travelled with family
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Thank misstrious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2011

I have to agree with all the other bad reviews on this site.
1. We had a room close to the bar/pool and the noise on 'event nights' was ridiculously loud and it goes on until about 1am - not cool when you have to get up at 5am for a day trip to Turkey or at 3am for flight home! And noise is one thing but really bad karaoke or non-stop ABBA is a bit much to bear!
2. The rooms were not cleaned properly. The basin in the bathroom was never cleaned and if they did attempt the toilet they didn't use any cleaning products. One day we came home to find they had made one half of the bed and not the other, very weird. Plus the kitchen does not come with any cleaning products, such as dish wash liquid, cloth etc, and they do not provide any hand soap in the bathroom. I assume this is so you go and buy it yourself fomr the attached supermarket - where they offer a 5% discount, quite the rackett. Also towels were changed once while we were there and when my mum asked for a new towel Kelly at reception asked her a bunch of questions as to 'why' and then made out that it was incredible difficult for her to get a new towel. I chose not to look under my sheet at my mattress but our friend did and was horrified!
3. You have to pay 50 Euro for one week of air-con. It does say on our travel docs that air con was payable at local rates but 50 is pretty excessive, espec if you are on a tight budget. We were also told that we should set the aircon at 26 degrees - not great advice in 30+ heat!
4. You have to get up pretty early in the morning to get a sun lounger by the pool, and most of them are broken. Plus the pool is full of kids playing ball games so common to be splashed and/or hit with stray ball. I also had to experiance a woman change a baby's nappy on the sun lounger next to me, not nice considering it was a rather explosive 'number 2'. For these reasons we hired a car and spent our days exploring Rhodes and chilling at different beaches around the island.
5. We didn't actually find the food at the restaurant to be that bad. We ate there 3 nights out of 6 and found it to be quite nice. I would recomend Nicholas Taverna at the top of the hill to the left of Finas, best meal we had in Greece!
6. Staff - Kelly at reception really needs to consider a new line of work. She is really quite lazy, rude and sarcastic and seems to find all requests a total inconvienience. Aris we found to be really nice and helpful to the guests but I did see him yelling at the staff on a number of occasions.

Reading all the reviews and experiancing this place myself, it seems that Finas could be a really nice place if the manager/owners actually took notice of these reviews and tried to make improvements. It seems to me that they don't care about the customer experiance at all which is a real shame.

  • Stayed: August 2011, travelled as a couple
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Thank ClarisTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2011

Before arriving at the Finas I had read the reviews and me and our friends were really worried about the type of holiday we were going to have. The flight with SKy Wings was awful, would never fly with them again!! We got to our hotel at about 7 in the evening and checked in with Kelly and Rachel and went for a look around the pool and bar before we were shown to our rooms, which I thought was a nice touch. Our rooms were lovely, small studios but lovely French style doors opening up onto our fantastic sea view :) the kitchen area was small but enough room to make a cuppa, and we even cooked pasta one if the nights. The bathroom was clean but the shower rail had seen better days, but if worked so we made do and got used to it. Cleaners came on everyday, and swept and mopped and made the beds, you do have to leave the room considerably tidy when you go out for the day as they won't pick up all your rubbish and clothes off the floor!! And why should they!!.

First night we went for a walk around and really loved the area. Greece thou is so laid back in term of health and safety, just generally the pavements made us laugh with there 2 ft drops on one side etc!. Food out we loved both of the tavernas on the left hand side of the FInas and also the smaller beach past nicolas taverna,

The staff were really friendly, Aris was a little bossy but he is the boss!! Kelly was really friendly and even had a drink with us in the bar when she finished one night :) Campbell is nuts! But always smiling and friendly!! And very good on the karaoke!!! Recommend the BBQ nights and the mama Mia night.

All in all we had a fab holiday and met lots of amazing people. Might be worth pointing out to people who are going soon that the Finas has over 1000 repeat guests every year, and also 66 reviews since 1989 isn't bad going !!! Take all the negative with pinch of salt, The ones about people pulling the fridge out and there being dirt behind it!!!! Seriously!!!!

Make your own minds up, Sure you will have a brill time!! :)

  • Stayed: August 2011
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1  Thank Clareymaryhairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2011

The Hotel in a word is awful. The place is filthy and full of the Blackpool Brigade.
Kelly behind the desk is sarcastic and rude and the staff are only nice to you if your using there awful facilities and eating there awful food! The bar resembles something like a nightclub in Falaraki the music is booming day and night (Afternoons of blaring music too)
The cleaners are paid to stand around and smoke all day as they definetly didnt clean our room once which I might add was like a prison cell. You have been warned!! Go somewhere else in Pefkos its beautiful. another point to add is do not use Olympic holidays there carriers Skywings planes are death traps (thats if they turn up)

  • Stayed: August 2011, travelled as a couple
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7  Thank michaelkaren87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2011

Having booked this 10 days before we travelled, not much time to think about it, having travelled out through Olympic holidays, the airline, Skywings, awful, 4 and half hours on the way out and 3 coming home, dirty plane, will review airline separate.
We didnt pay 5* prices so don't expect it. Rooms ok, very hard beds, we previously new about the towels so wasn't a surprise, they were changed twice in our week stay, never enough for the 4 of us though. Never cooked in the room, very basic, first time ever, we did half board, I wouldn't recommend it, a very basic menu, I am a vegetarian and there was only one option and I had it every night for the week, breakfast was beans or egg on toast or bacon roll and toast no cereals or fruit. Nothing for fussy teenagers either.
Pool good and comfy sunloungers with matresses on them. No toilet near the pool though!
There was noise at night but we were one of the ones at the back so didnt really effect us. Views lovely, certainly need to pay for the air con in July.
Last day, no shower or room available, cases have to be left in the hot reception, 5 departures our day, cases everywhere, as we were not picked up until 1.15am we had to pay nearly 50 euros to keep our room on until 10pm, having been in the pool and suncream you couldn't change to travel home without a shower.
Overall a great relaxing holiday, the hosts did nothing to make you feel they wanted you back again which is a shame.
Last thing situated on a hill, not good for old people or with a wheelchair, hill plus the heat, hardwork.
We booked a night trip to Rhodes Town well recommend it, not booked through the hotel but in the village, picked up and dropped just opposite to hotel, excellent.

  • Stayed: July 2011
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1  Thank Hayley00145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2011

The Finas, in our opion is 2 star, not 3 star, in need of lots of T L C. Our room was only cleaned the once throughout the week, bed sheets changed once, and the air conditioning was next to useless, friendly and helpful staff, glad we were at the top of the complex, and not next to the very noisy bar, sorry for those that were, sorry won`t be back.
Had a great week, didn`t let it spoil our hols.

  • Stayed: July 2011, travelled with family
    • Value
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1  Thank matlock37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Finas Hotel Apartments

Address: Pefkos 85107, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Pefkos
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#8 Family Hotel in Pefkos
Hotel Class:3 star — Finas Hotel Apartments 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Finas Hotel Pefkos
Finas Hotel Apartments Pefkos, Rhodes

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