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“The Matina is in a great spot and is clean, friendly and welcoming.”

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Matina Pefkos Aparthotel
Ranked #4 of 34 Hotels in Pefkos
Certificate of Excellence
GreenLeadersSilver level
Glasgow, United Kingdom
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“The Matina is in a great spot and is clean, friendly and welcoming.”
Reviewed 3 November 2012

We stayed a week in July and boy was it hot! I loved how the apartments were situated, but did think the price of air conditioning was a bit high. Beach is so close and great, and spent a lot of time in the Oasis directly opposite the Matina. The resort is very quiet which suited me but my 19 y/o son and his girlfriend would probably have liked a bit more of a "lively" holiday. Fuse 2 was a great bar for relaxing in at night and just 200 yards up the road. Overall the Matina had friendly staff, great service and i slept fantasticaly every night. Ultimate test - would i go back - YES!!

  • Stayed July 2012, travelled with family
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Helpful?
1 Thank FatAnt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stp86, Manager at Matina Pefkos Aparthotel, responded to this review, 31 January 2013
Dear FatAnt,

Many thanks to you for taking the time to post your review.

I am pleased you enjoyed your stay with us.

We hope to welcome you back in the future.

Kindest regards,
Stefanos Pallas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (348)
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huddersfield
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 November 2012

Just returned from the Matina and was in fact the very last week the hotel and all other hotels/apartments were open. The weather was great and the beach location was just perfect. The apartments are spotless with maid service daily and we were given a 2 bed apartment on the high floor with a sea view - just paradise. We cannot recommend this property enough but may be a different story in season when it will be busy. The bars and restaurants surrounding the hotel are excellent with lots of food choice and a supermarket on site which is great to save you carrying your shopping far in the heat. We ate in the restaurant at the hotel on a couple of occasions and this was superb with a 10% discount if you were staying there. All in an all an excellent choice if you want to be near the beach in a quality apartment.

Room Tip: Great to be high up if possible and away from any pool or bar noise. Ask for a room in the new buil...
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  • Stayed October 2012, travelled as a couple
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Helpful?
2 Thank dliddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stp86, Manager at Matina Pefkos Aparthotel, responded to this review, 31 January 2013
Dear Diddle,

Many thanks for taking the time to post your review.

It's great to hear that you enjoyed your stay with us, and we would love to welcome you back in the future.

Kindest regards,

Stefanos Pallas
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Great Malvern, United Kingdom
Level 3 Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 November 2012

After reading lots of great reviews about the Matina, we were really looking forward to going. However after our weeks stay, we were bitterly disappointed.
The rooms were ok but there was a constant smell of drains in the bathroom and on first use of the shower, the shower head holder fell off the wall. We informed reception straight away and on return to the room this had been fixed so cant complain about that really.
Our first morning we headed for breakfast at the Matinas snack bar and greeted by stergos, who was very friendly and the breakfast was alright. We then spent the day at the 'Matinas' pool. Now - we travelled in August so of course we expected it to be busy with families etc but people were literally carmmed into the pool like sardines! and by mid afternoon the colour of the water had turned a greeny colour and you couldnt see your feet in it!
The next day we tried the 'Peoples' pool and we much preferred this pool, it seemed to stay much cleaner. We had lunch most days at the Peoples snack bar as the staff were very friendly and the food was reasonably priced.
Over the week we ate breakfast most mornings at the Oasis bar across the road as they were much nicer. We also spent some of our evenings over at the Oasis bar as Kosta does a great job hosting 'the bloody foreigners quiz' we did stay for one night at the Matinas for the quiz with Mark but he just waffled on and on!! and a quiz that should have taken an hour dragged on for about 3 hours!
The apartments are in a great position for the beach and the town but these are probably the best points.
Overall an ok place and great if you are after a 'Butlins' type place in the sun but not for me thanks

  • Stayed August 2012, travelled as a couple
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Helpful?
2 Thank beebntt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stp86, Manager at Matina Pefkos Aparthotel, responded to this review, 31 January 2013
Dear beebntt,

Many thanks for taking the time to post your review.

I would like to apologise that your stay was not as you hoped it would be. I appreciate that you have taken the time to post your comments.

We clean our pools on a nightly basis and unfortunately, due to very high numbers and sun lotion, by the end of a busy day, sometimes the colours may have changed slightly. However, our pools are cleaned in accordance to the laws and pass all health and safety checks. We cannot clean them in the daytimes whilst guests are using the pools.

We are pleased you enjoyed your food in our bars and we would love to welcome you back in the future for hopefully a more enjoyable stay.

Kindest regards,

Stefanos Pallas
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 October 2012 via mobile

Stayed at matina for first time 13th oct for a week with our twins age 3 and 9 yr old. Rooms were the best quality I have ever stayed at in Greece, layout of complex and pools excellent and play area is shaded so perfect for kids, staff were fantastic and even tho it was winding down to end of season we had a great time. Weather was superb, in 30's every day and sunny. Food in meltima restaurant fab, what more can I say other than I will be doing my utmost to return next year! Only wish we could have stayed longer!

  • Stayed October 2012
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Helpful?
3 Thank Lisabrock3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stp86, Manager at Matina Pefkos Aparthotel, responded to this review, 7 November 2012
Dear Lisabrock3,

Many thanks for taking the time to post your review.

We are pleased that you & your family enjoyed your first stay with us in October.

It's great to hear that you liked your meals in our Meltemi restaurant.

We hope to see you again in the future.

Kindest regards,

Stefanos Pallas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gennadi, Greece
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 October 2012

We stayed at the Matina mid September and it was exactly what i hoped it would be and more. The property is ideally located being as when you leave the entrance the beach is a two minute walk in one direction and the main street of Pefkos five minutes in the other. There are two large pools with plenty of sun beds and the accommodation blocks are spread around the immaculately kept grounds. We had a ground floor one bedroom apartment on one of the older blocks which was spacious, spotlessly clean and well equipped. We had a peaceful patio area ideal for a morning coffee or evening glass of wine. We used the pool bar during the day and Stergos the barman is one of the nicest people you're likely to meet, always genuinely pleased to see you and pass the time of day.
Pefkos has a great choice of restaurants and bars to suit all budgets and plenty of tavernas with their own pools if you fancy a change of scenery from the Matina during the day. Our favourites are the Nikolas taverna for the wonderful food, atmosphere and views and the Anixis to relax by the pool during the day. Lindos and its wonderful old town with its bars and restaurants is a short taxi ride away.
Would I stay at the Matina again? Definitely. Great location, good accomodation and really friendly staff. As my kids are grown up I would probably avoid the school holidays but for families with young kids it would be ideal.
For me the downside of today's holiday experience is that nowadays everywhere has reviews and opinions written about it some of which over analyze every aspect of your holiday and criticize the slightest imperfection. The Matina is no different with forums and reviews obsessing about what room and block you should stay in - my advice ignore them, relax and look forward to a great holiday.

Room Tip: All the blocks and rooms are excellent
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  • Stayed September 2012, travelled as a couple
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Helpful?
1 Thank C-SIDER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stp86, Manager at Matina Pefkos Aparthotel, responded to this review, 7 November 2012
Dear C-SIDER,

Many thanks for taking the time to post your review.

It's really great to hear that you enjoyed your stay with us.

We would love to welcome you back in the future.

Kindest regards,

Stefanos Pallas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chertsey, United Kingdom
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 October 2012

I stayed at the Matina Pefkos Apartments in September 2012.
I had studied the reveiws and although there were some awful ones I decided to go with the majority and booked a 10 day break, I was swayed by many comments saying how wonderful the staff were and how the resort had such a family feel.
The rooms were a worry before I left, and even more of a concern when we arrived! It really is Russian Roulette here, if you are allocated a room in the "new apartments" you get a balcony, front and back entrance etc, if you are unlucky you end up in the "old block", a dark room with a front door and a table and chairs OUTSIDE where you can sit and have your breakfast but limited privacy. When we arrived at midnight we were greeted with a BOILING hot room, and this was at night! Only two small windows (one we couldnt open) and if we did open then you are at the mercy of the mosquito's, so not very nice - there was air con but at a cost of 69 euros for our stay, we just didnt have the money. We immediately complained and spoke to BEV the following morning, and although Bev was helpful you did get the impression while speaking with her that she had heard it all before and was limited in what she could do. She even said we were lucky to have the block we did as it was cooler than the other rooms during the day but it was hard for us to see the positives. We were offered to be moved 3 days later, but only to the room above - we decided to stay put and not risk it being worse!!
The Resort itself however was fine, nice pools, very clean so of course we spent the majority of our stay AWAY from our room but of course this meant we spent more money eating out etc, not quite what we wanted in a self catering holiday! We imagined sitting on a balcony or private area with a glass of wine looking at the view - we had neither!
Also we certainly didnt get an idea of a "family feel" to the resort, yes - we were waved at as we passed the bars in the morning but the service we received was adequate and proffesional, nothing more.( We ended up finding other bars along the strip that made us feel much more welcome and we stayed there to spend the limited money we had!) The resort itself is in a great location, near the pubs and eating placings and a short walk to a small beach, which was nice but not the cleanest beach we had ever seen. Halfway through the week we received some sad news about a relative who was taken seriously ill so our holiday was cut from 10 days to 7 days, I think we were both releived to be leaving early despite the reasons why we had to!
In summary we would be similar to other couples that have stated that we would return to Pefkos but not to this resort - you shouldnt need to "gamble" your holiday on the room you are going to receive, its just not right - it was very dissapointing. Simon P, Surrey UK.

  • Stayed September 2012, travelled as a couple
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Helpful?
2 Thank Sim0n1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stp86, Manager at Matina Pefkos Aparthotel, responded to this review, 25 October 2012
Dear Sim0n1969,

Many thanks to you for taking the time to post your review.

I find it a big shame that you were so disappointed with your room and you stay with us in general. Within our hotel, we have 7 original blocks all built over the last 12 years, and then we have 2 newer blocks which were added onto the hotel in 2008/2009. All of our rooms are of a 3* standard and although 2 blocks are newer, we still receive many, many requests for the original blocks of our hotel. We always check and double check for requests and we do our best to meet them. If a reservation has no requests, we have no way of knowing which room the customers would prefer. For example, maybe you would have been happier in a higher floor room even in your block.

We do appreciate that you mention our reception staff were helpful and friendly and did, in fact, offer you a room change when possible.

Air Conditioning is stated in all brochures and terms & conditions that it is an optional extra service which is payable in resort. We can only apologise that you found the price to be unreasonable and would like to reassure you that at the Matina, we have one of the cheapest air conditioning rates in Pefkos.

Overall, we would like to thank you for chosing to stay with us at the Matina, and we would love for you to give us a second chance and revisit us next time you are on the island of Rhodes.

Kindest regards,

Stefanos Pallas
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Nottingham, United Kingdom
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 October 2012

well what can i say it was fab we asked for a sea view and we got one the apartments and studios were lovely and clean tall the people that worked there was so friendly and nice . we went for a week at the end of september , and the weather was so nice and hot , the apartments are right near the beach you couldnt wish for a better place we have traveled a lot to greece and had no complaints (well apart from somewhere else but we wont mention that ,) the place itself is so nice the bars the resturants the people . if you go here you wont be disapointed a wounderfull holiday enjoy xxx
ps if you email them before you go you with your requests they will do there best for you .

Room Tip: sea view at the back quiet ,
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  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
Thank sharon t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stp86, Manager at Matina Pefkos Aparthotel, responded to this review, 23 October 2012
Dear sharon t,

Many thanks for taking the time to post your review. We're pleased you enjoyed your stay with us.

It's nice to hear that you made the most of our facilities and had a great break.

We hope to welcome you back in the future.

Kindest regards,

Stefanos Pallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Matina Pefkos Aparthotel

Property: Matina Pefkos Aparthotel
Address: Pefkos Rhodes, Pefkos 851 07, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Pefkos
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Pefkos
#5 Family Hotel in Pefkos
#6 Romantic Hotel in Pefkos
Price Range (Based on Average Rates): £
Hotel Class:3 star — Matina Pefkos Aparthotel 3*
Number of rooms: 143
Official Description (provided by the hotel):
Situated just 50 metres from Pefkos main beach, the Matina hotel is the perfect location for a relaxing yet unforgettable holiday. The peaceful location and the friendly, fun atmosphere appeal to all types of guests, from families to couples and everything in between. Most importantly, we, the management and all staff at the hotel will do our very best to ensure the only thought in your mind when leaving the hotel is the idea of coming back again! ... more   less 
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Also Known As:
Matina Aparthotel Hotel Pefkos
Matina Pefkos Aparthotel Rhodes

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