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“"Simply Superb"”

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Matina Pefkos Aparthotel
Ranked #4 of 34 Hotels in Pefkos
Certificate of Excellence
GreenLeadersSilver level
Kirkcaldy, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“"Simply Superb"”
5 of 5 bubbles Reviewed 24 July 2014

Our last stay at the Matina was back in 2000 which was great and although we have been in Pefkos on average once a year since, and used the Matina facilities on occasion, this was the first time Marina with Thomas Cook came up as a decent deal from Scotland on dates we needed (18/6 to 02/07).

We travelled as a family party of 5 staying in 2 studios IE 4 adults and my 2 year old grandson. I mailed reception before we visited having made some enquiries while there in Oct 13, requesting a ground floor room for my son, his partner and my grandson and an upper floor sunny balcony for Mr wife and I. I know it is difficult when a place is busy to please everyone but you did it for us, we were delighted with our rooms 805 & 813 which were perfectly clean and comfortable, and I would like to thank the reception staff very much for managing to give us great rooms and a great start to our holiday despite the late hour of arrival.
We have a lot of favourite spots throughout Pefkos, but we breakfasted and had snacks and drinks at the Matina several times, and I would also commend the bar and waiting staff for their friendly can do approach, especially Valentina who we know of old, she recommended the Strapatsata Greek breakfast omellete with eggy bread and small bowl of olives! It was superb but if you order one make sure you are hungry !!! Compliments to the lady who cooked it up.

So our thanks to all the Management and Staff at the Matina it was great to be back and we look forward to visiting again in the future.
Vasilis, Yvonne, Graeme , Karli & young Jay Thomson.
Σας ευχαριστούμε

Room Tip: Good ground floor room 805, Sunny upper room with pool view 813
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Bill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanos P, Manager at Matina Pefkos Aparthotel, responded to this review, 26 July 2014
Dear Bill T,

Many thanks for taking the time to post your review.

It's wonderful to hear that you had a lovely holiday with us and enjoyed your stay as much as you did 14 years ago!

We look forward to seeing you again soon.

Kindest regards,

Stefanos Pallas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,056 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (325)
Date | Rating
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English first
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 July 2014

First day home after our two week stay at the matina and can say we all had such an amazing time. We went with our two kids who are Eight and Seven who both had a ball and made lots of friends on the back of going to the kids club. The accommodation was relatively basic which is what we expected however it was very clean and the cleaners did an excellent job. We were in room 517 which is in the old block but it overlooked the pool and was very spacious. It's the staff at the matina who make the place. They all work exceptionally hard and nothing is too much trouble. I have to give special mention to Stergos who is a lovely guy and a credit to the place and it's true that he never forgets a name. Mark at the bar is also brilliant as are all the people at the peoples bar. With young kids we thought the night time entertainment would have been better however this is a small grumble given how brilliant and relaxed the place was. Pefkos itself was different to what I thought however we were pleasantly surprised as it was so chilled with lovely restaurants and a few bars. Ideal for couples and families. Having read before we went just how many people return to the matina on a yearly basis, I now know why.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanos P, Manager at Matina Pefkos Aparthotel, responded to this review, 26 July 2014
Dear Steven S,

Thank you for taking the time to post your review.

We are so pleased that you enjoyed your stay with us and that you found our staff to be helpful and friendly.

We have made a note of your comments and hope to improve this for the future.

With kindest regards,

Stefanos Pallas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 July 2014

Got an amazing deal through jet 2 holidays so had no idea what to expect as paid so little.... However the room was lovely with sea view, can't fault the hotel. Everywhere is clean, pool etc. Staff helpful and welcoming, bar staff in particular mark and stergos. ( not saying any more don't want to boost egos too much). The bar staff also are like tour guides, relationship advisors and friends. I want to return soon as possible as the people made the holiday

Thank you for making us feel so welcome

Lucy and Scott x

Room Tip: We were in the old block with a view but any room in hotel is lovely
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Lucy21072014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanos P, Manager at Matina Pefkos Aparthotel, responded to this review, 23 July 2014
Dear Lucy21072014,

Thank you for taking the time to post your lovely review.

We are so pleased that you enjoyed your stay with us and found our staff to be friendly and helpful.

We look forward to seeing you both again in the future.

Kindest regards,

Stefanos Pallas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex
Level Contributor
102 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 19 July 2014 via mobile

Arrival in Rhodes was an hour late due to baggage issues and a faulty hydraulic light on the plane
A further extended time at Rhodes airport due to the general incompetence of Thomas Cook added to the delay in our arrival
So we arrived at the Matina about 1:00am tired grumpy and hungry
Not the best way to start a holiday
Checkin was quick and easy and we were told the bar and restaurant was waiting for us with a limited menu if we wanted anything
Boy were those pizzas truly welcome
First impressions of our 2 bed apartment were typically Greek
Ok so soap dish was on the window sill obviously fallen of at some point
The beds were "firm" to say the least
But generally nice and clean two balconies one with pool view one with sea view and plenty of cupboard space
Our first night in Rhodes was very positive
Had to pay 200 euros for aircon as our apartment has 3 units which put a bit of a hole in the holiday budget
The Matina's staff are really friendly and nothing is too much trouble Had an issue with aircon in one room as it started throwing water out and running into wall mounted hair dryer but that was resolved without fuss
We enjoyed breakfast and lunch at the peoples bar

Oh another thing at 9:30 a good 50% of the sunbeds don't have towels on them AMAZING
So no alarm clocks needed setting to ensure a place by the pool
Perhaps being so close to the beach helps in that respect
Wifi 3 hotspots reception and both bars
Fairly good signal most of the time

What a different idea drinks are served in jam jars!!

We visited the water park which was good value at €22 with drinks and food not at rip of prices

Couple of taxi rides into Lindos made a change with a large selection of roof top restaurants

Overall a really good time was had
Lesson please don't wait till you get home to moan about something mention it while you are there and they will do there best to resolve it with a smile

Finally would we return to the Matina yes but we found Pefkos a little quiet for us so perhaps for a week next time

THOMAS COOK your reps are not the best and since when did they get holidays during the season? Or as the sign says unforeseen circumstances NOT IMPRESSED

Written mid holiday staying in 109

Stayed July 2014
Helpful?
1 Thank PhilSIDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanos P, Manager at Matina Pefkos Aparthotel, responded to this review, 20 July 2014
Dear PhilSIDC,

Many thanks for taking the time to post your glowing review. We are pleased that you are currently enjoying your stay with us in our 2-Bedroom Apartment.

We are so pleased that you mention our team resolved your issues quickly and efficiently.

Should you choose to holiday in Pefkos again, we'd love you to visit our complex.

Kindest regards,

Stefanos Pallas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morecambe, United Kingdom
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 18 July 2014

We have been going to the Matina every year since 2009 sometimes twice a year!! and we have returned many times with family and friends. You will not beat the location of these apartments. The bar and restaurant and nicely furnished and have a nice atmosphere to enjoy a drink or a meal and the food is good and competitively priced. All the staff are lovely even the cleaning staff who don't speak English (and why should they) always smile and make every effort to communicate with you. Amy has been on reception as long as I can remember and she is very efficient and friendly. We have stayed in a different apartment every time and on the whole they have been fine. Some of the bathrooms leave a bit to be desired especially if you get one that only has a shower as the water in the one we stayed in got all over the floor. We had to lay our towels on the floor so we didn't slip. I'm sure if we had ask for another room we would have got one but we had already unpacked and to be honest we didn't want to have the hassle. After all were on holiday right, all you want to do is relax and watch the sun set with your first cocktail. We always head to Lees bar for this which is right next to the Matina. So you have the Matina than Lees then the beach, heaven. The only disappoint we have is that we asked for a room in the new block well in advance of our holiday and didn't get one. We have stayed here about 8 or 9 times so we thought wrongly we had a chance which would have been nice. We have been already this year in June and hopefully will return in September fingers crossed. If not we will be back to the Matina next year.To end on a high I would definately recommend THE MATINA. Thank you all for all the great holidays we have had with you. :-) xxxxxx

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Rolanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanos P, Manager at Matina Pefkos Aparthotel, responded to this review, 19 July 2014
Dear Rolanda P,

Many thanks for taking the time to post your review.

We are so pleased you have enjoyed your multiple stays with us. It's wonderful to hear such a glowing review from some of our regular guests.

We look forward to seeing you again soon.

Kindest regards,

Stefanos Pallas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

This was our 9th stay here over the years! A nice quiet complex with good accommodation. The staff here are brilliant and nothing is too much trouble to them. Special mention to Stergos and Mark at the pool bar and Valentina at Peoples snack bar.

Helpful?
Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanos P, Manager at Matina Pefkos Aparthotel, responded to this review, 1 August 2014
Dear Alan D,

Many thanks for taking the time to post your review.

We are pleased you enjoyed your stay with us and we hope to welcome you back in the future.

Kindest regards,

Stefanos Pallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
HARTLEPOOL
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

Just returned from the Matina Apts in Pefkos, this is our third visit to these apts. Rooms are a decent size with good self catering facilities. Bathroom was very clean, along with good clean bedding, the towels were sometimes a bit rough after they had been dried outside. The housekeeping service was very good, quick and efficient.
Both pools are very nice with plenty of sunbeds and umbrellas and the sandy beach is literally 2 mins walk, but beware the going rate to hire an umbrella and two sunbeds is €8 which can add up if you use then daily. There is a large supermarket onsite which caters for virtually everything but it can be quite expensive eg: a pot noodle costs nearly €3 each, there is however if you have a car a large Carrefour supermarket ten mins drive away in Gennadi.
There is free wifi from the bar which can be picked up around the pool, and also in reception there is wifi.

Room Tip: We had a ground floor room with partial sea view, the top floor rooms had a bit better view.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank JULES7426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanos P, Manager at Matina Pefkos Aparthotel, responded to this review, 17 July 2014
Dear JULES7426,

Many thanks for taking the time to post your review, we are so pleased that you enjoyed your stay with us and we hope to see you again in the future.

Kindest regards,

Stefanos Pallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Matina Pefkos Aparthotel

Property: Matina Pefkos Aparthotel
Address: Pefkos Rhodes, Pefkos 851 07, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Pefkos
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Pefkos
#5 Family Hotel in Pefkos
#6 Romantic Hotel in Pefkos
Price Range (Based on Average Rates): £
Hotel Class:3 star — Matina Pefkos Aparthotel 3*
Number of rooms: 143
Official Description (provided by the hotel):
Situated just 50 metres from Pefkos main beach, the Matina hotel is the perfect location for a relaxing yet unforgettable holiday. The peaceful location and the friendly, fun atmosphere appeal to all types of guests, from families to couples and everything in between. Most importantly, we, the management and all staff at the hotel will do our very best to ensure the only thought in your mind when leaving the hotel is the idea of coming back again! ... more   less 
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Also Known As:
Matina Aparthotel Hotel Pefkos
Matina Pefkos Aparthotel Rhodes

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