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“Really nice hotel”

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Savannah Beach Hotel
Ranked #4 of 9 Hotels in Hastings
Certificate of Excellence
Dewsbury, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Really nice hotel”
Reviewed 9 March 2014

This is our 2nd stay at Savannah beach so here is my opinion of how I found this hotel 2nd time. The hotel is very clean rooms are ok for the time you spend in them most of the staff are great and 3 stand out Riccardo in the Drifters bar, Jackie who brings drinks to you on the beach and Rosanne who works in both Drifters and Rachel's. The service in Rachel's was very slow we booked for 8.30pm was told to go into the bar while a table was available but they forgot us and it was 8.45 before we sat down it took 20 mins for them to bring us 2 bowls of soup and then another 35 mins before we got our main course when asked how much longer our main course would be we were told it is coming, By this time it was 9.50 so we didn't bother with a sweet. On our 1st week there was only 2 parasols for the whole beach they tell you to watch yourself in the sun but no parasols to shade you which I think was totally disgusting. The lady cooking the burgers for lunch has got a attitude which upset my wife 1 lunch time but we didn't let that spoil our holiday. All towels are an issue they have a rotation day I had to go to Reception and ask them for towels which they didn't leave they said they would get some to our room but none turned up I then found a room supervision and she had some delivered for me, but I think these should be changed daily along with clean beach towels. My view on this hotel is yes I would go back and I would recommend to anyone but if you don't like steps this hotel is not for you.

Room Tip: Don't go for the plantation rooms they are by the busy main road and basic.courtyard rooms are e...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank redhondaj16den
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavannahManagement, Manager at Savannah Beach Hotel, responded to this review, 11 March 2014
Dear Redhondaj16den,

We appreciate you taking the time to share your experience with us and rating us 4 stars despite the challenges you listed. Thank you for mentioning those members of staff who contributed to making your stay memorable. Your feedback was immediately shared with our management team and used as a training tool to improve our operation. Be assured, that we take all comments seriously as our management team meets weekly to analyse and provide possible resolutions to all operational challenges.

We regret that some aspects of your holiday were unsatisfactory and sincerely apologize for the inconvenience experienced. All the areas you have outlined will be addressed and the necessary steps will be taken to prevent any recurrence.

Once again, thank you for informing us of your challenges and for allowing us an opportunity to improve our service levels. We certainly look forward to your return visit in the near future.
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Rating summary
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Traveller tips help you choose the right room.   Room tips (533)
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English first
Crewe, United Kingdom
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 9 March 2014

Yes another great week at the Savannah. We went January 2013 for my 50th and had a great time. This year we went for a week from the 23rd February, and had another fabulous week. Like all the other comments I have read the staff make this hotel,and we recognised a few from last year. The security has improved from last yea. The sun umbrellas have disappeared from around the pool and yes there are only 2/3 umbrellas on the beach,however you can easily move the sun loungers to under the trees. We were in room 363 last year which has a great balcony and per private and is our preferred room. This year we were in room 355 which was lovely but you do get other guests and the staff walking past. We had to ask fro hangers for the wardrobe which was sorted within 10 minutes and if we were short of bath towels this was also sorted quickly. Nothing was too much trouble. Entertainment this year was fantastic compared to last year and most nights the staff and the guests were all dancing such a great atmosphere. The food was as good as last year but we found the food at dinner time more enjoyable and more choice than in the evening which is something we also commented on last year. The hotel is keen on their environment which is a good idea and why shouldn't we help this beautiful island. We always use the Reggie buses which are a great experience cheap and door to door service. We went to Carlisle Bay beach this year which is fantastic and well worth a trip. Ostins is also a must if you are there on a Friday. We will definitely be going back next year and hope to get room 363- 365 or go up a level for more privacy. There was a wedding a the beach and in the hotel was was lovely to watch.

Room Tip: For me personally the diamond rooms 363 - 366. If you are on the sapphire wing then go up to the 4th...
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  • Stayed February 2014, travelled as a couple
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Helpful?
4 Thank Sharron50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shoreham-by-Sea
Level 4 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 March 2014

All the staff without exception couldn't have been more helpful and always acknowledged the guests with a smile and good morning. The room was very spacious and we had two floors with two lovely balconies, two bathrooms loads of wardrobe space and spotlessly clean. I would have no hesitation in recommending this hotel to guests, we loved our stay there.

Room Tip: Sadly the spa was out of action during our stay and is likely to remain so for the foreseeable futur...
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  • Stayed February 2014, travelled as a couple
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    • Location
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    • Cleanliness
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Helpful?
4 Thank jekky2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, United Kingdom
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 March 2014

We stayed for a week in the Savannah Beach prior to a cruise for my 60th birthday and had a truly wonderful time. We enjoyed everything about this hotel. Not too big so had a lovely, friendly atmosphere. The staff from the restaurant staff, bar staff, housekeepers and reception were all happy, friendly and couldn't do enough to help. The food was excellent, the room we had was fab. We just loved it. On my birthday I had balloons on our door and decorations on the breakfast table and then happy birthday sung to me and cake! How lovely, and we hadn't even told them it was a birthday. We've been to Barbados several times before and stayed in much more expensive hotels but from now on it will always be back to the Savannah Beach for us.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank jaycee19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavannahManagement, Manager at Savannah Beach Hotel, responded to this review, 4 March 2014
Dear Jaycee19,

We truly appreciate you taking the time to share this favorable review with us! It is always refreshing to learn we have captured the hearts of our guests with our food, accommodation, service and friendliness.
Our intent is always to exceed our guests expectations and celebrating with you on your birthday was just the perfect opportunity for us to pamper you and deliver fond memories. We certainly look forward to seeing you again in the near future, as we are delighted that you have chosen us as your preferred property in Barbados!
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 March 2014

Stayed at this amazing hotel for the first time in sept 2013,for 2wks had a fab time and the staff were so friendly and helpful, come the end of the 2wks I didn't want to leave, Fabian the bartender at drifters was amazing and so were his cocktails, he always had a big smile on his face even when he was rushed off his feet, nothing was too much trouble for him. Loved the place so much decided to go back for the xmas holidays what a great time my friend and I had.
Our drinks were made to PERFECTION !! thanks to Fabian who did not forget us and knew just how we liked them. Keep up the good work SBH.... Fabian is a merit to your staff always trying to please everyone and making sure they enjoy their holiday. Had such a great time nearly cried when I had to leave.

  • Stayed December 2013, travelled with friends
    • Value
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Helpful?
3 Thank Dyanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taunton, United Kingdom
Level 5 Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 2 March 2014

The SBH just gets better and better. Value for money in Barbados, you cannot beat this hotel. It is not a 5 star but the intentions of everyone at SBH is that guests get 5* treatment and you certainly feel that way. Highly recommend this hotel.
This is our third consecutive year at SBH since the new owners took over. Yes, there were lots of initial teething problems but now the running of this place is so smooth. The staff are an amazing team – from beach to housekeeping to reception to restaurants, kitchen, bar and management. Nothing is too much trouble – ok not 100% staff are like this but definitely 99%!!!! With Tricia Greaves back after a break in the US this hotel is so well run with staff who are happy in their work. The various team managers are always accessible – Susan, Horace, Edwin, Cecil and Tricia make a strong team and should you have any problems they will quickly address them.
You may feel like missing the weekly managers cocktail parties when all you want to do is relax on the beach but do go along. Not only do you meet other guests and the managers you get to taste the wonderful fishcake canapés and great rum punch the hotel has on offer!
Accommodation and food are excellent – remember you’re not paying 5* prices. We are fortunate to be able to stay more than 2 weeks at a time so the menus are a little repetitive, But I am a person like lots of variety So we combine the excellent, good quality menus in Rachel’s restaurant with visits to the wonderful variety of other restaurants on the island. You should too – there are restaurants to suit all purses and only by venturing out will you get a real taste of the island.
You won't be disappointed.

Room Tip: The old plantation rooms are near the road. Try to get as close to the beach as possible
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  • Stayed February 2014, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
5 Thank Jackie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alsager, United Kingdom
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 March 2014

This was my fourth time on the island of Barbados, but my partner's first visit. I'd told him previously that he wouldn't like Barbados. Wanted him to make up his own mind. He absolutely loves it. Why??

Well this may have something to do with our time at the Savannah Beach Hotel. Firstly we were met upon arrival by a pleasant young lady who checked us in. We were then shown into the lobby and served a delicious rum punch and told when our glass was empty, come back and have a re-fill. Susan then took us to our room. Having pre-contacted the hotel to ask for a room on an upper floor, our request had been met.

We then freshened up and went down to "Drifters" Beach Bar and helped ourselves to food before having a few drinks and watching the nights entertainment before going to bed.
Next morning feeling refreshed, we headed to "Rachels" where a buffet breakfast is served.

The food is plentiful and there is always a good selection of food available. During our fortnight we never went hungry. We dined at Rachels in the evening on a number of occasions. This is A La Carte / Table D'hote, and guests on the all inclusive package can mix and match from both menus. Bookings for Rachels in the evenings need to be made. When Drifters is closed on a Sunday and Wednesday, Rachels is the only on site restaurant open for food. Again you need to make a reservation.

Hotel was full during our stay. It appeals to mixed age groups. During our first week it was mostly the more mature age range, the second week was half term so there were a number of families in the hotel. The hotel did however adapt it's food available at lunchtimes and evenings to accommodate the children by having "Kids" selections available (chicken nuggets and chips).

Drinks were plentiful. Nice cocktails, give the cocktail of the day a try.

As some reviewers have said, the rooms are a little dated, especially the bathroom. However, we found the room comfortable and adequate to meet our needs. There was a kettle, fridge, hairdryer, tv, air conditioning, ceiling fan and plenty of electrical sockets in there. The shower was ok, have experienced worse in the UK and there was always lots of hot water, no matter what time of the day.

The rooms were cleaned daily and towels were changed every two days. The hotel has an environmental programme in place. This wasn't a problem. Although I must say that on a few days we didn't have hand towels in the room (were told by Housekeeping that they didn't have enough) and on one occasion we came back to the room after a day on the beach to get a shower in order to go out for an early evening meal, only to find no towels at all. Rang down to reception who advised that they were late back from the laundry and were unable to say when they would be available. We waited approx. 30 minutes before someone arrived with towels.

Take caution when walking around the pool area. The floor surface is tiled and is very slippy, as are the steps leading to the higher floor room blocks.

Beach is ok. Take water shoes if planning on getting into the sea from the hotel beach. You need to walk a good way out before you get any depth. Go either way to swim off the Amaryllis Beach or the Hilton Beaches (next door). Plenty of sun loungers, no need to rush down to get one, however they only have two parasols available, so if you want to have cover from the sun, you need to be quick. The beach also offers plenty of shady spots under the trees, so you don't have to sit in the full sun, if you don't want to. The chap who looks after the sunbeds is lovely. Just show him where you want your bed and he will deliver it to you.

Also, the "sheriff" (jewellery seller) on the beach is a nice guy. Take a look at his jewellery, no pressure to buy, happy to chat and pass a few minutes. Watch out for his water pistol though. Maybe he only has this to hand when kids are about.

I hope that during your stay Jackie is on duty. She is a real ray of sunshine, especially when she comes round to your lounger to take your drinks order.

There is an option to upgrade to the Club. We didn't take this, so can't comment on the perks of doing so. We didn't feel we missed out on anything during our stay.

Most nights Drifters has entertainment on. This comprises of singers who all do reggae, modern day hits and classic songs. Background music is ok whilst you dine, drink and chat with your new found friends. On a Monday evening there is a Bajan Floorshow. We saw dancers and a limbo lady. Very entertaining, but be warned, you may become the star of the show if you sit too near the front!!

What makes this hotel is the staff. They are wonderful. Happy, smiling, chatty, friendly and they really care that you have enjoyed your food and have had plenty to drink. It was fantastic to see the staff enjoy themselves one evening when the group who were performing in Drifters began to play some local music. We saw the Bajan moves at their best!!

Our guest survey asked for the name of any one member of staff who had gone above and beyond to make our holiday special. Where do you start, the page simply wouldn't have been big enough. Each and everyone of those guys deserves a special mention. They work so hard to make sure we have a good holiday.

If whilst in resort you are celebrating a birthday or other special occasion, let them know. I celebrated my birthday and was surprised with a cake and a singing choir at breakfast. Lovely little touch and again the staff were genuine with their greeting, especially when taking the time days later to enquire if I'd enjoyed my birthday.

We had a fabulous time staying at the Savannah Beach Hotel. Can't wait to go back. We found lots of couples who go back every year, that said, the Hotel must be doing something right. Virgin Holidays take note, you have a gem of a hotel here, keep the prices reasonable to allow everyone an opportunity of visiting the wonderful island of Barbados. A once in a lifetime experience that must be done.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Lucky1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Savannah Beach Hotel

Property: Savannah Beach Hotel
Address: Hastings, Hastings, Barbados
Region: Caribbean > Barbados > Christ Church Parish > Hastings
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Hastings
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Savannah Beach Hotel 3.5*
Number of rooms: 92
Official Description (provided by the hotel):
Situated near the historic Garrison Savannah on the pristine coastline of Barbados, Savannah Beach Hotel is a beachfront four-star resort that easily ranks as one of the most idyllic destinations on the island. It is a Caribbean paradise that simply must be experienced! Forget everything you’ve ever known or experienced about all-inclusive hotels… Savannah is distinctly different. It is an all-inclusive hotel with style! Dive in… Savannah is an excellent choice for a relaxed Caribbean holiday. You are just steps from the beach, ensuring a blissful holiday in the Caribbean sun. Spoilt for choice, there are 2 swimming pools, 1 that meanders through the garden courtyard and has a 4-storey waterfall, the other is located down by the beach. When it comes to family holidays, children and teens are extremely well catered for at this hotel, there is an extensive family entertainment centre (opening Easter ’12) to keep even the most energetic children entertained! For those romantic moments, why not go down to the beach for a moonlight romantic stroll before heading to the late night bar. Live entertainment 5 nights per week, including themed nights and floor shows. Weekly manager’s barbecue party. Three restaurants; the main restaurant has a twist on Caribbean gourmet dining, open for buffet breakfast, buffet lunch and dinner 7 days a week. The Beach restaurant and bar is open 7 days a week for lunch and 5 days a week for dinner serving a wide range of barbecue, pastas, grilled fish and burgers for lunch and in the evening a themed dinner including Mexican, Indian, Chinese as well as Caribbean cuisine. There is also an Asian fusion* restaurant open 5 nights a week for dinner (16 years and over only, a supplement of $25 BDS per person will apply). 4 bars including a late night bar that opens from 11.00pm – 1.00am. Afternoon tea is served daily. ... more   less 
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Also Known As:
Savannah Beach Hotel Hastings
Savannah Christ Church
Savannah Hotel Christ Church
Savannah Hotel Barbados
Savannah Barbados
Savannah Beach Hotel Barbados/Hastings

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