We were recommended the hotel because of the live steel band that was playing last night. Not sure what to expect but was pleasantly surprised. As a group of 6 we were offered a table outside which was very nice. We enquired about food and the waitress said she would bring us a menu, did we want drinks? Once the drinks order was clarified following some earlier confusion we waited for the menus. These did not arrive and after 15-20 minutes went for the buffet. The food was hot, fresh and very tastey. During our meal two members of the group ordered two more beers, however these did not arrive! After 30 minutes we went to the bar to purchase them separately. We had a very pleasant evening and requested the bill as it drew to a close. As requested 3 separate bills eventually arrived, however were were charged for the two beers that were ordered but not received. When we queried this with our waitress she became very argumentative and adamant we had had the two beers. She proceeded to be very rude and not willing to discuss the matter so we asked to speak to the manager! She wasn't happy but moved away to talk to a colleague, she then returned, snatched the bills and disappeared. Approximately 15 minutes later returned with revised bills. The beers in question only totalled 12B$ and we were only pointing this discrepancy out as there was more than enough money to pay the bill and provide a good tip. However after our bitter experience we settled the bill and left NO tip.
It was a shame this incident had spoilt a lovely night with new friends and would not rush back.
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- Also Known As:
- Southern Palms Hotel St Lawrence Gap
- Southern Palms Christ Church
- Southern Palms Barbados/St. Lawrence Gap