The apartment was filthy throughout. With human hair on the floors worktops and the antiquated electric oven was also covered with hair, grease and dirt. The kitchen window surround was covered in grease along with skirting and floor areas. The plastic mesh on the window was covered in grease and dirt. Under the freezer door handle there was dried ground in dirt and grease. There were dozens of tiny bug like insects around the kitchen worktop area and the floors. Thick dust and human hair laid under the bed which was easily accessible for cleaning and the wooden air vent in the bedroom was thick with dust. The fan in the bedroom was loose and noisy. The main bedroom light was not working. 1 of the two odd wine glasses left in the cupboard was cracked. The very old ironing board cover was filthy, torn and scorched and should have been thrown away years ago. The kitchen cupboard doors were all blown with years of water damage and should have been changed years ago. I have taken over 40 photographs and a video of the above. We had a visit from Juliana on the second week and when shown the filth she gave a half hearted apology and told us that a major clean was usually done every 6 months or so. She had no problem boasting about her business in Canada which was renovating and selling old properties. There were other problems within the apartment. However, these were minimal compared with the above. We had honestly expected at least some sort of refund for the disgraceful condition of the flat but to date we have not received any correspondence from the owner. Juliana sent in the cleaner that same day and part of the flat was given a clean. We stayed at 611 because 4 years we stayed at another flat belonging to Juliana, which, although basic, was clean and tidy. When viewing the OLD and limited pictures of the apartment it is obvious that the kitchen problems are not shown.
We always enjoy staying at 611 Bushy Park. The highlight this time had to be the regular visit of the monkey troop to the 3rd green of the golf course, which is 30 metres to the right of our patio. Up to 15 of them! The owners are very helpful if there is a problem and quickly put in a new AC when the old one went on the fritz. So relaxing. Just the best pool. We'll be back next year.
|Check-in / front desk||Service|
|A romantic getaway||Older travelers|