We just came back from a week at Iberostar Daquiri. This used to be a very decent hotel that held a special place in our heart. This was our 4th stay at this resort since 2009 and there have been some positive changes but unfortunately also many negative ones.
- The hotel is currently being renovated. The lobby has been repainted and there is new furniture.
- Some palapas on the beach are new and others have been repaired.
- Beautiful beach with crystal clear warm waters that we love so much.
- Mature gardens with palm trees on the beach and palapas between palm trees.
- We noticed less beach erosion this year.
- Many palm trees on the beach have been cut and no new ones were planted to replace them. These trees are what makes this beach so special and dear to us. They also provide additional shade.
- Only two beers at arrival and no beer every two days as before
- Horrible service at breakfast. The buffet is supposed to open at 7h00 am and they are barely ready by 8h00 am. Even then, you have to stand there and keep asking for an egg or a piece of cheese. Otherwise good luck unless you do not mind surviving on toasts and old fruit form the day before. This was not the case during our previous visits. The food and service at noon and in the evening was OK.
- Very lax or inexistent security. We were unfortunate to be there during the two weeks of Cuban holidays (last week of August and first week of September). Over 50% of the guests at the hotel were Cuban. Also, there is a little Cuban restaurant between the two resorts (the Iberostar and the Melia) and everyday a busload of Cubans comes to enjoy the beach. The problem is that the Cubans not staying at the hotel completely overtook that part of the beach and the pier belonging to the hotel, came to the resort, were using the loungers and the boats from the marina, and were getting food and drinks from Cubans staying there. The result of this entire fiasco was a very loud and noisy beach. These people do not talk but scream even if they stand next to each other. We and several other guests had to go over the part of the beach were the hotel was closed for construction to get some relative quite and peace. Not an ideal situation. The beach was also not as nice there with more rocks and vegetation.
Overall, an OK holiday, but we are saddened by the overall downward slide of this resort and will not come back unless things improve.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Cayo Guillermo (Cuba). An oasis of relaxation. Elegant luxury. Pure water sports. Unspoilt Caribbean nature. Pleasant, modern construction style. ... more less
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- Also Known As:
- Iberostar Daiquiri Hotel Cayo Guillermo
- Iberostar Cayo Guillermo
- Iberostar Daiquiri Cuba
- Iberostar Hotel Cayo Guillermo
- Iberostar Daiquiri Cayo Guillermo