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“Nice despite narrow beach”
4 of 5 bubbles Review of IBEROSTAR Daiquiri

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IBEROSTAR Daiquiri
Ranked #2 of 6 Hotels in Cayo Guillermo
Montreal, Canada
Level Contributor
122 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Nice despite narrow beach”
Reviewed 26 August 2014

I have been going to the Iberostar Daiquiri the last week of November for the past 5 years for Kitesurfing: Cayo Guillermo is one of the best kitesurf spots in the world and a great flatwater spot.

The first few times I went, I noticed the food was much better than the usual fare in Cuba.
Also the rooms were nice, though a bit dated, especially the bathrooms. The rooms are in separate pavillions. For kitesurfing, reserve a room in a pavillion on the right side (facing the sea) of the hotel.

Last year (Nov 2013), fully one half the hotel was closed for renovations, and I'm anxious to see what was done. Unfortunately due to this reduced size, the food was not as great as usual, as there was much less choice. Hope this also gets fixed.
Only problem with this hotel , a very narrow beach, especially at high tide where there is almost no beach at all. Also a lot of seaweed.
But very quiet, no one to hassle you or try to sell you stuff.
Going back in November so I will update.

  • Stayed November 2013, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
9 Thank Clarencephil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorDaiquiri, Manager at IBEROSTAR Daiquiri, responded to this review, 31 August 2014
Dear Clarencephil,
Thank you very much for taking the time to write this positive review about your experience stay allotment in our IBEROSTAR Daiquiri hotel, is a pleasure for us to know that this is your preference place for kite. We are continuing working with the renovate all the rooms now in the left side of the hotel, your preference building is already renovated waiting for your next stay.
we hope to see you soon,
Online Reputation Manage.
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3,811 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (528)
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English first
ont canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 August 2014

Our week's stay at the Iberostar was a truly great experience. Staff were very friendly, food was amazing, beach was exceptional. BE WARE......of little stains on your beach towels or kittens near the beach restaurant..... L.O.L
Before going on the trip we read reviews and there were complaints about the food. In reality, food was amazing with lots of choices and many extras at the a la carte restaurants and lobster and crab options.
If you are looking for a newly renovated room with a king size bed and an amazing view of the ocean and palm trees, stay in room 3231.
Did we mention the swim up bar? BE WARE (again)....you might miss dinner LOL
Oh btw....not one drink was screwed up by a bartender!!!!! Cheers!!!

Room Tip: If you are looking for a newly renovated room with a king size bed and an amazing view of the ocean...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
15 Thank brad.b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorDaiquiri, Manager at IBEROSTAR Daiquiri, responded to this review, 30 August 2014
Dear Brad.b

We are pleased to read your review regarding your recent experience at our hotel, we are pleased to know that we met your expectations, enjoying a great holiday with good variety of food at the buffet, beach and excellent staff service.

With respect to cats, know that their habitat is a nuisance for some parts of the hotel, we are devising a solution on this issue in such ways that are not affected and do not follow touted in guest area; thanks for your comments.

We hope to have you back on another occasion.

regards,

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Laval, Canada
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 8 August 2014

Pristine beaches with nobody hassling you to buy things, an occasional person offering coconuts or something but no stress. You give what you want if you want something.
We always found something good to eat in the buffet and the staff is always smiling and very friendly.
The cigar shop has a great assortment of smokes and when the gentleman shows up at night to roll cigars in front of the shop you get the freshest cigars in the world! very good prices as well.
Very clean rooms with all sorts of channels, TVA as well (French Montréal channel). Updated bathrooms and we always had LOTS of hot water.
my wife and I have been there 3 times since February, going back in September, what more can I say??

Room Tip: if you want beach view, just ask.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
10 Thank gobot337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorDaiquiri, Manager at IBEROSTAR Daiquiri, responded to this review, 25 August 2014
Dear Gobot337

We want to thank you for your fidelity with our IBEROSTAR Daiquiri hotel, is a pleasure to know we continue pleasing your expectations, also thank for the good evaluation did on your review. Iberostar aims to provide to our beloved guests an excellent service so they can “enjoy being a Star”. We are glad to read that we accomplished our goal with you during your stay among us.

Best regard,

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England
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 August 2014

My first visit to the Caribbean and was well worth the wait!
The entertainment team and shows were incredible with a special mention to Marie and Cokey, who always made sure that we were enjoying ourselves!

The beaches are beautiful and so clear, the food was good and the pasta bar was definitely a highlight for me!
The staff are very helpful and make sure that you have the time of your life! The 24 hour service is also very good, I would recommend to upgrade to superior rooms as they are worth the money!

The trip to the reef and speed boat adventure are also something which highlighted my holiday here!

Looking to go back within the new year or if not definitely next summer!!!!

Thank you so much iberostar daiquiri for making our Cuba experience so good and worthwhile!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank JAA95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorDaiquiri, Manager at IBEROSTAR Daiquiri, responded to this review, 24 August 2014
Dear Jaa95

Thank you very much for taking the time to write this positive review about your experience stay allotment in our hotel IBEROSTAR Daiquri, is a pleasure to know it were a great trip.

We are very satisfied with your valuation about our varied gastronomy, the excellent service of our friendly staff and the beauty of our premises. Iberostar aims to provide to our beloved guests an excellent service so they can “enjoy being a Star”. We are glad to read that we accomplished our goal with you during your stay among us.

We will congratulate Marie and Cokey how were with special attention of you during you holiday.

We will be so happy to welcome on again, hope be soon

Best regard,

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Redcar, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 29 July 2014

The Beach is beautiful, white soft sand which does not retain the heat, so no burnt feet. The sea is amazingly warm at this time of year and shallow even for small children. The food at the beach bar is also very good. The only problem are the sun beds, the majority being old and most uncomfortable.
The rooms are large and nicely furnished and the provision of air-con 24 hours is excellant. The main problem in the room and at the beach is the lack of clean towels, we had the same beach towels for 4 days as there were none clean.
The food in the main restaurant is very good, plenty of variety and generally hot as smaller containers are used and, therfore, need refilling quicker.
The staff throughout the hotel are very friendly and helpful.
The worst problem are the mosquitoes, certainly take a can of spray for the room, nothing seems to work to stop you getting bitten and definately the wrist bands are a waste of money. Just take lots of afterbite preparation.
All this being said, we would still go back again as we had a marvellous holiday, but perhaps next time early in the year.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
10 Thank jennydRedcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorDaiquiri, Manager at IBEROSTAR Daiquiri, responded to this review, 31 July 2014
Dear JeannyRedcar,
We want to thank you for take a time to write this positive reviews on the TripAdvisor, is a pleasure to know it were a Marvelous holiday stay. IBEROSTAR aims to provide to our beloved guests an excellent service so they can “enjoy being a Star”. We are glad to read that we accomplished our goal with you during your stay among us.
Really sorry for the inconvenience with the sun beds, we are waiting for a new one must be arrive on this year. We have passed your comments to the person in charge who will take cake about it.
We hope to see you one again at this resorts soon…!
Best regard,
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Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 July 2014

I have only been back from Cuba one week and although it is true about the sand flies and I was ill on return home with a fever, the holiday and hotel were brilliant. Hotel 2 mins from most amazing beach and piers, water warm, water sports great. I went with my 2 teens and 6 yr old and the pool and staff made the holiday. There may have been a couple of issues but the Thomas Cook rep 'Jungle George' sorted them out and made a female family safe and happy by being around a lot. Bar, restaurant, entertainment and and cooking staff the best people you could have taking care of you and they work sooooo hard. Any tips would be to take some unwanted light clothing if any space in your case or extra toiletries as they are so appreciative of anything that they can't get or afford there. The food was beautiful, cocktails 1st class, pools great and rooms were clean and had everything we needed. Can't understand why there is one flight in and out of Glasgow one fortnight out of the whole summer and that this is a brilliant place,I'm sure other Scots would want to go and there should b more availability which would hopefully drive down the high price of going there. I cant understand why Thomas Cook couldn't run more flights from Glasgow especially during the school holidays as this is a missed opportunity for the hotel and tourists. It is very quiet at night but the hotel was half full and it's a shame there is not the demand for more holidays there. Amazing

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank abcdscullion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorDaiquiri, Manager at IBEROSTAR Daiquiri, responded to this review, 28 July 2014
Dear Abcdscullion,
On behalf of all the hotel staff, and particularly the manager we would like to thank you for taking the time to write this positive review on the TripAdvisor your opinion concernment your experience on holiday at this hotel, thank for the good evaluation about our service of all the staff of the IBEROSTAR Daiquiri Hotel offer. Iberostar aims to provide to our beloved guests an excellent service so they can “enjoy being a Star”. We are glad to read that we accomplished our goal with you during your stay among us.


We are looking forward to welcome you back.

Regard,
Online Reputation Manage
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Montreal, Canada
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed 17 July 2014

This was not first visit at the Iberostar Daiquiri .
I stayed in the Camaguay building which is close to everything.

Beach close clean shallow and oh so beautiful.I had no problem finding a spot regardless of the time I went down. Amazing Beach

Room Newly renovated clean and spacious I had a comfortable king bed , there are also rooms with 2 double beds . There is also a pull out sofa in room . Nice new showers . A well working AC.

Food good variety ate mostly at buffet. I did enjoy the Mexican a la carte as well.
There is an omelette station ,grill ,pizza & pasta station.
I love variety of imported cheese .

Activities Star Friends always something going on as well Lucy's club for kiddies is great.
Staff Top notch for the time you step in to the moment you leave be our guest attitude, many repeat guest because the staff are kind and eager to please.

Excursions there are free non motorized water sports including a catamaran.
There is a hop on hop off bus to visit Pilar beach 5 min away the cab ride is also same price 5cuc return. There are a variety of excursion ride your own speed boat, Ciego spectacular ,swim with Dolphins and a Havana tour as well.

Bar my favourite Lobby bar love the Mojitos , pool bar , beach bar and one in the theatre.
Entertainment there is a night show , there is a cave bar excursion a party at the bowling next door , beach party lots fun.

Money exchange at bank or at reception, IMHO it's more practical to use reception and change as you go .

I enjoyed my stay and look forward to going back soon;)
ohh before I forget yes there Mosquitos bring spray ,

Feel free to pm me if you have any questions.

Room Tip: Take the superior room ;)
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  • Stayed June 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
11 Thank jememoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorDaiquiri, Manager at IBEROSTAR Daiquiri, responded to this review, 24 July 2014
Dear Lolovestravel

On behalf of all the hotel staff, and particularly the manager we would like to thank you for taking the time to write this positive review on the TripAdvisor about your opinion of your holiday at the IBEROROSTR Daiquiri, thank for the good evaluation as well thank for the new rooms pics published too. Iberostar aims to provide to our beloved guests an excellent service so they can “enjoy being a Star”. We are glad to read that we accomplished our goal with you during your stay among us.

Best regard,
Online Reputation Manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about IBEROSTAR Daiquiri

Property: IBEROSTAR Daiquiri
Address: Jardines del Rey, 65100, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Cayo Guillermo
Price Range (Based on Average Rates): £
Hotel Class:4 star — IBEROSTAR Daiquiri 4*
Number of rooms: 312
Official Description (provided by the hotel):
Directly on the long, fine, sandy beach of Cayo Guillermo (Cuba). An oasis of relaxation. Elegant luxury. Pure water sports. Unspoilt Caribbean nature. Pleasant, modern construction style. ... more   less 
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Also Known As:
Iberostar Daiquiri Hotel Cayo Guillermo
Iberostar Cayo Guillermo
Iberostar Daiquiri Cuba
Iberostar Hotel Cayo Guillermo
Iberostar Daiquiri Cayo Guillermo

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