Just returned from the most amazing two weeks holiday. Wished we were still there. This was our third trip to Cuba, but first to the Cayo's. We have loved our experiences in Cuba and didn't think it could get any better, but we were wrong. This is an amazing place made even more so by the wonderful Melia staff. We simply could not find any fault with the great food, great service, warm and friendly staff who without exception, work extremely hard to make your stay as magical as possible.
Those who complain must have been to a different hotel to us, or just find fault with everything. Let's hope the moaners go else where and leave paradise to those who appreciate it.
The beaches and sea are stunning. The wildlife is amazing. Plenty of wonderful food to choose from. To top it all, the staff go the extra mile to make sure you are as comfortable as possible and I do mean all staff. Congratulation Jesus on running such a great establishment.
Roberto, we sincerely hope that Thomas Cook use this hotel next year, as we would love to come back.
Take negative reviews with a pinch of salt. Go with an open mind and enjoy the Melia Cayo Guillermo.More