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“Nice hotel as long as you are fit!”
Review of Hotel Schontal

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Hotel Schontal
Ranked #2 of 2 Hotels in Filisur
UK
Level 6 Contributor
187 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Nice hotel as long as you are fit!”
Reviewed 2 September 2009

We decided to stay in Filisur on a recomendation to stay at the station hotel, however this was fully booked up the two months before so we stay at this place in Filisur.
However what we didn't realise is that the hotel is in the centre of the small village down a EXTREMELY steep hill. This tested us particually on catching the train next morning to the hotel.
However that said the hotel was very pleasant, the staff don't speak tha t good engish, but then again it was better than my [Swiss] German and they were welcoming enough. the room was pleasant with a balcony vuew towards the station.
On enote of caution, this is a tiny village with no real facilities (and certainly nothing in the evenings) except the handful of hotels) after eating at the railway hotel (hotel Grischuna) we returned to our hotel around 21.15 hours in the hope of getting a drink. We did get to have a drink, served in the restaurant, but when we asked for a second although we did eventually get it this was after a fuss and we were soon under the impression we shouldn't still be there so went to finish our drinks in the room.
The hotel appeared to have bar, but not in operation (In August!)
I would just add that in 5 mights in Switzerland this was our most expensive stay, and ina small village felt a little let down.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mark_bates09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schoental7477, Geschäftsführer at Hotel Schontal, responded to this review, 9 February 2011
Google Translation
Es tut uns leid, dass diese Person es so erlebt hat. Ist gar nicht unsere Art. Wir sind seit Herbst 2008 im Hotel Schöntal in Filisur und gebe uns alle Mühe die Wünsche und Erwartungen der Gäste so weit wie möglich zu erfüllen. Leider konnten wir zu diesem Zeitpunkt praktisch kein Englisch. Aber das hat sich gebessert. Wir haben auch Mitarbeiter angestellt, die die Englische Sprache beherrschen. Man ist nie ausgelernt. Wir sind auch froh um solchen Hinweise. M.Pfister
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Rating summary
  • Sleep Quality
  • Location
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Louisville, Kentucky
Level 6 Contributor
286 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 655 helpful votes
Reviewed 28 June 2006

We stayed in Filisur overnight to catch the Glacier Express the next day. It was a pleasant surprise. First, we had a delicious fondue lunch at Hotel Grischuna (by the rail station) wIth very friendly service. We then walked down a steep hill to Hotel Schontal. It had a pretty setting with mountains and farms around it. Also, the town of Filisur is very nice and typically Swiss. The hiking trails in the area were plentiful and beautiful. When we arrived to check in, there was nobody in sight. We had to look around and finally found someone in the restaurant who found our reservation and took us to our room. The room was clean and adequate, with a nice deck and view.

The hotel has a huge terrace out back for dinner and drinks and had accordian players entertaining a festive crowd. However, at least 90 percent of them were smoking and we couldn't sit anywhere without choking.We ended up dining across the street at the Hotel Ratia with it's cute outdoor vine covered terrace and garden restaurant. Quiet and very good.

In the morning, we had breakfast in a very small room and tried to check out for almost a half hour. My husband tried twice to get someone from the restaurant to help, but they didn't understand. A German speaker came to my husband's aid and translated, finally. The girl told him that everything was fine, nothing to sign and we went back to train station, where a lady asked if we were the couple from hotel, that we "forgot" to pay! She was nice, and let us pay the bill from the station. We never did meet an owner at the hotel and never did see the desk staffed. Even with a translator, the person who checked us out had no idea what she was doing. Be aware of this if you're an English speaker. I don't have complaints about our room, but the service was very bad.Filisur is a fine place to take the train, but I'd stay at another hotel based on my experience here.!

Helpful?
6 Thank LLindaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schoental7477, Manager at Hotel Schontal, responded to this review, 9 February 2011
Google Translation
Zu diesem Zeitpunkt waren wir Erica und Marcus Pfister nicht Manager des Hotel Schöntals. Wir setzen alles daran das Hotel so zu führen, das alle Gäste zufrieden abreisen und gerne wieder kommen. Dies ist uns ab September 2008 bis heute gelungen. M.Pfister
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Additional Information about Hotel Schontal

Property: Hotel Schontal
Address: Bahnhofstrasse 160, Filisur 7477, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Filisur
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Filisur
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Schontal 3*
Number of rooms: 266
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