The hotel is beautiful and the grounds manicured. From the moment you are greeted by the gentlemen opening the enormous front doors for you to enter, you feel like you are in the lap of luxury. I think the most outstanding asset of this hotel over others is the customer service that is provided. I have seen one negative review of this hotel related to one of the staff members of the hotel. My experience over my 10 day stay was the complete opposite. I found that any request was addressed IMMEDIATELY and resolved to my satisfaction. I have not found such a level of service from all hotel employees at even more expensive hotels.
If you do not have your own car, the hotel also provides transportation to a trendy shopping area that is nearby. There are several dining options for dinner and the daily breakfast buffet is outstanding, with food options available for a wide variety of ethnicities.
If you have driven to the hotel, there is ample parking available on the grounds.
This is definitely a hotel that I would choose to stay in again.
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- Also Known As:
- Palace Of The Golden Horses Hotel Sri Kembangan
- Palace Golden Horses
- Palace Of The Golden Horses Malaysia/Sri Kembangan