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“The Best Hotel experience in Baia, Naples,Italy”
Review of Il Gabbiano Hotel

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Il Gabbiano Hotel
Ranked #1 of 1 Hotels in Baiae
Certificate of Excellence
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The Best Hotel experience in Baia, Naples,Italy”
Reviewed 2 April 2014

I have to thank in and also in the bealf of all the film crew, that the services provided by this Hotel,were over all expectations on the most positive way.

Not only the accommodations are quite nice,clean, comfortable and beaty more then enoug, the view over baccoli was the most breathtaking.

Also with a top terrace, with a nice wooden deck floor , and a full view over the all bay as fas as at the Vesuvius or the Island of Capri, the Hotel provide a nice sauna,turkish bath,and hitchech shower.
All with glassed windows and direct access to a most Sunny,spacious,and lounge furniture provided rooftop.

" different large rooms, provide most delicious and well made Napolitan Gourmet,as the local mot fresh and tasteful seafood and salads.

As a cherry on top of the cake,all the staff are the most helpful and cooperative in order to fulfil all the need and ask for guidance of the guests.

I only have to say that I will definitely go back with my family on holiday,and
Thank you!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alexvic1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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258 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
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San Jose
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 October 2013

We were three couples staying for two nights (Oct 4&5?). The hotel is on a hill with several other hotels outside of town. A car is a must.Found out this hotel is a big wedding venue. No problem as the food was delicious and we had rooms with a balcony that faced the sea. They have security outside in the parking lot. Staff was very accommodating, except for one staffer. This is where I get payback for what he did. The really helpful red haired man at the desk told us that "yes" the hotel had a shuttle that could drop us at a specific restaurant. He called one of the staff to drive us but he drove us to a different location that had restaurants and refused to take us to our requested restaurant just a 1/2 mile away. So, we're forced to eat in one of the restaurants where he dropped us and then we called the hotel to be picked up and a really nice guy came and brought us back to the hotel. I remember him because he was happy because he has 2 or 3 boys and it was one of their birthdays.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Don1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 September 2013

Stayed here for 4 nights and would have been happy to have got on the next flight home after the first sleepless night. There was a wedding party going on until early hours of the morning. It was impossible to sleep. During our stay there were 4 weddings.
The food was awful!!!
Was very suprised that there wasnt even tea/coffee making facility in the room.
The only good thing I can say about the hotel is that the staff were helpful.
I definitely wouldn't recommend staying at this hotel. A lot of improvements are needed to cater for tourists.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shilly1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Petersburg, Russia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 August 2013

We were just surfing around and suddenly found this amazing place. Nice surprise to find this place, as other days we changed a lot of hotels around. This one is the best 3*. Seems like the hotel is new, nice decorated, good service.amazing view to the lake and to the sea.
Only think that made me dissapointed, i found lot of hair in the bathroom especially.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Svetlana_zam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Wight, United Kingdom
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 27 June 2013

This hotel is approximately a 35 minute drive from Naples Airport and therefore a good base to explore Naples (by train) and the surrounding areas of Baia, Pozzuoli, Pompeii, Herculaneum, Vesuvius and Amalfi Coast (by car).

We had done our research and were aware that the hotel is up a steep hill and not within walking distance of the local town, Baia, so a car is essential in our opinion. Driving in Italy is not for the faint hearted so do not stay here if you are not a very confident driver!! Parking is free and even when the hotel was busy the car park attendant always found us a space.

The hotel itself is lovely and appears to have been recently renovated and decorated to a high standard. Our room was spacious with a double bed and large, en-suite shower room. There was a mini bar stocked with water, beer and soft drinks and the bathroom was stocked with toiletries including shaving and dental kits. The maid visited everyday and it was kept spotlessly clean. All rooms have balconies with fabulous views over the bay and Mount Vesuvius! The roof top terrace is also newly done with jacuzzi, sauna and sun loungers and even better views! A continental breakfast was included in the price and was served from 07.30 - 10.00. The hotel offers a free shuttle bus service which we used in the evenings to eat at the pizzerias on the harbour front, and also to get to Lucrino Station to catch the train to Naples.

Every member of staff we came across was friendly and attentive, from the car park attendant and cleaning lady, to the mini bus drivers, waiters and receptionists. Melita on the front desk was particularly helpful when it came to planning our daily excursions and was always quick to sort out any problems, not that we had many.

Hotel Il Gabbiano caters for large wedding parties and business was obviously booming during our seven night stay in June. There was at least one reception, sometimes two, every afternoon and evening. Noise was never much of a problem, the rooms are quite well sound proofed, and the functions never went on too late, apart from one night when they were letting fireworks off at 1pm! The downside for us was that we felt unable to make full use of the hotels lovely facilities and we permanently felt out of place in our shorts and t-shirts when surrounded by crowds of people in their wedding finery! This is only a minor complaint as we enjoyed many an evening on our balcony and on the roof top terrace, which we usually had to ourselves. One suggestion for the hotel managers if the read this - please provide toilets and bar/eating facilities on the roof top terrace for non wedding guests, I think this would prove very popular!! (I would much rather have stayed on the roof in my shorts/costume and watch the sun go down over Mount Vesuvius and Naples with a drink in my hand and something to eat, rather than have to get dressed up or trek into town for supper, or run down two flights of stairs every time I needed the loo!)

All in all, I would definitely recommend this hotel and would stay here again on future visits (and if I hear of anyone getting married I will send them your way as it is a fabulous venue for a reception)! :)

Room Tip: All rooms have balconies with stunning views!
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wydcombe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 21 June 2013

After seeing other comments below we were slightly concerned, however the stay was truly magnificent. The hotel staff were very friendly and the views were stunning. The jacuzzi on the roof terrace provided an excellent place to relax with panoramic views of Bacoli. I would not recommend travelling here without a rental car otherwise it could be difficult. The room was clean and done up to a good standard, including a new bathroom and large balcony overlooking the bay. We were also impressed with the restuarant, the food was amazing and very reasonably priced.

Stayed June 2013, travelled as a couple
Helpful?
Thank Purezza-Brighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wash DC
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 June 2013

This is a wedding/events venue with a lovely view. It is NOT a tourist hotel. It is on an isolated road elevated far above Baia. We are tourists, and came to see the sights in Baia. The hotel has no map of the local area, there are no transportation options, not even taxis. We arrived in a taxi from Pozzuoli while a wedding was going on. The taxi had to let us out about 200 meters from the entrance. We were an inconvenience to the hotel. The staff was almost hostile. They would not serve us lunch, their 'restaurant' was closed for the evening. We were STRANDED at this place with no means to get anywhere else. Although we had booked for two nights, we left the next morning. They charged us for the second day. Even if we had a car, the crowded wedding would have prohibited our using it. The hotel has a shuttle to the nearest train station - that's all. I am writing Booking.com to ask for a refund.

Room Tip: Unless you are attending a wedding or a meeting at this hotel, stay away completely.
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank romanesque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlGabbianoBaia2, Responsabile relazioni con la clientela at Il Gabbiano Hotel, responded to this review, 21 June 2013
We are very sorry failing to leave you a good memory of your stay with us.

Hotel Il Gabbiano is located on the cape overlooking Baia and Lucrino, from where you can enjoy a marvelous view of the Gulf of Pozzuoli. Hotel is at few minutes driving from Baia or Lucrino, were any of several restaurants are situated, and ten minutes driving from the center of Pozzuoli.
Our reception persons are always available to call a taxi for our guests, our free transportation to the Lucrino train station is available on request at any time.

We are aware that arriving at the hotel at the same time of a wedding party can be chaotic, and we do all our best to avoid any inconvenience to hotel guest. We apologize for not be able to do in that case, we assure all our efforts to avoid this happens again in the future.

Our Restaurant “Il Gabbiano”, is open daily except on Tuesday Lunch Time, and Sunday evening, in that moments, the hotel offer a room service menu with cold dishes.

We wish to thank you for your review, that will help us in our steady improvement of our service

Pasquale Guardascione
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Il Gabbiano Hotel

Property: Il Gabbiano Hotel
Address: Via Cicerone 21 | Via G. Temporini 99, 80070 Baiae, Bacoli, Italy
Region: Italy > Campania > Province of Naples > Bacoli > Baiae
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Baiae
Price Range (Based on Average Rates): £
Hotel Class:3 star — Il Gabbiano Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
Hotel Il Gabbiano Bacoli three-star hotel is located in a wonderful natural setting, positioned on the hill peak, which dominates the Bay of Pozzuoli and Naples, surrounded by the beautiful Campi Flegrei, with a panoramic view that follows the coast Pozzuoli and its bay to Sorrento which brings together land and sea. The Il Gabbiano Hotel, overlooking one of the most fascinating in the world, in the center of the Campi Flegrei with its archaeological sites, where history blends with the beauty of the landscapes. ... more   less 
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Also Known As:
Ristorante Il Gabbiano Baia
Ristorante Il Gabbiano Hotel

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