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“Kids loved it.”

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Sandos El Greco Beach Hotel
Ranked #1 of 9 Hotels in Portinatx
Certificate of Excellence
GreenLeadersBronze level
Liverpool
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Kids loved it.”
4 of 5 bubbles Reviewed 5 June 2014

Just arrived back from a nine night stay at the El Greco. We had been to the beach at Portinatx before on a day trip, on a previous visit to Ibiza, and we came across the location of the El Greco. We guessed it would suit us as a family with a 2 year old and a 5 year old being able to access the beautiful beach so easily and this was the case until our 5 year old boy, Archie, discovered the Kids Club and he loved it so much we gave into him not wanting to miss. Faye, Caspar and Maria are the "Animacion" entertainment team at the hotel and they are a talented trio who have helped to give our kids an experience and memories I am sure they will treasure for a long time, a big thank you from us to the team. They are not child minders, as some people seem to expect, and you have to stay close to the room, however kids club is on for 2 hours from 11am then another session after lunch starting at 3pm. At these times there are also activities for adults and teenagers, sometimes the adult/teenage sessions have to be amalgamated if one of the staff have a morning or afternoon off. After Dinner the mini disco takes place at 8:30pm and everyone enjoy's the singing and dancing while the team do all the actions on stage. The evening entertainment we stayed up for was good, although our kids were often flagging at this stage.
The pool and stage area was small and basic for a big hotel but everyone just made the best of it.
The hotel was full and noisy due to being a family based hotel and meal times were always busy and sometimes even hectic, however the organisation of the available space and facilities was expertly managed and the food and drink was very good. No matter what time of day you never had to wait more than a couple of minutes to be seated in the restaurant or served, when you went to the bar. The staff were all fantastic with a special mention to Raquel and Alberto in the restaurant as well as Juliani, Mario and Joachim in the bar areas.
A few minor moans about the WIFI being really slow and restricted to the reception area although it was free, unlike the safety deposit key which couldn't have incurred the hotel any additional overheads. Also the Parasols in the pool area were quite light and became difficult to use if there was any breeze about.
Overall our kids couldn't find fault with the hotel and when they have a great time this is what makes you happy. Portinatx is a beautiful spot on a lovely island.

Room Tip: We asked for a low floor and a pleasant view but only got the low floor. Room 217. This was a quiet...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank slimtoffee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONGRECO, Gerente at Sandos El Greco Beach Hotel, responded to this review, 12 June 2014
We would like to thank you for your feedback about your vacation at Marconfort El Greco Hotel and it's a pleasure to know that you have enjoyed your holiday with us.
We are very pleased to read all your kind comments about your stay here, the spot of Portinatx and the island, and we certainly hope you will decide to visit us again in the future.
Jose Antonio Geli. Director.
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1,564 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (360)
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English first
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 June 2014

Just returned from a 2 week stay in elgreco fantastic holiday
the food and drink selection was great by far best all inclusive I have been to, champagne breakfast evening meals mexican, Chinese, italian, show cooking, and lovely fresh fruit .The staff in the hotel were all very friendly especially raquel in the restaurant, bar staff mario and junian and maria and casper. The hotel is very clean and staff work very hard and cope very well with the amount of guests ,the hotel was fully booked when we stayed yet never had to queue at the bar , and enough sun loungers and seating, with The water park close by and being so close to the beach we had a variety of things to do other than stay around the pool which the kids also loved , we hired pedalo and tried out water sports . We stayed in 110 which was near the entrance at times a little noisy from buses but didn't bother us we have young children so didn't spend long in the room just to sleep and get ready ( we were so tired we didn't notice noise ),we also don't use balcony with having kids. Would definitely visit this hotel and recommend .

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank wuwh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONGRECO, Gerente at Sandos El Greco Beach Hotel, responded to this review, 10 June 2014
In the name of Marconfort El Greco Hotel I would like to express our many thanks for taking your time and writing a review about your recent experience here with us.
We are very grateful you to share such warm and personal remarks regarding your stay in our hotel and I certainly hope you will decide to visit us again in the future, thus giving us another chance to comply with your expectations.
Jose Antonio Geli. Director.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 June 2014

just got back from a weeks stay.Good sized room with very large balcony,very clean great entertainment for the children.waterpark was fantastic for the children.food is very nice and very fresh,staff all very helpful great stay Thankyou.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mandy7672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONGRECO, Gerente at Sandos El Greco Beach Hotel, responded to this review, 10 June 2014
In the name of Marconfort El Greco Hotel we would like to thank you for writing a review about your experience here with us.
We are very pleased to receive positive comments from our customers as they are very motivating and rewarding.
Jose Antonio Geli. Director.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 5 June 2014 via mobile

Stayed at the El greco from bank holiday Saturday to meet my parents who were already there pleased to say our arrival was met with a lovely Scottish lady at reception.our room was on the fifth floor with a lovely view of the bay it was a family room which could have been slightly bigger but it did the job the rooms were always clean and tidy and the food was amazing.but then there's the stairs if you can't walk too well or have young kid's with buggys you may want to think again but the waterpark and copious amounts of alcohol are a bonus all the staff were brilliant casper was hilarious and marios bar skills we're epic!! Recommend this place yes i would we cannot wait to return :-)

Stayed May 2014, travelled with family
Helpful?
5 Thank Phil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONGRECO, Gerente at Sandos El Greco Beach Hotel, responded to this review, 10 June 2014
In the name of Marconfort El Greco let me thank you for taking your time to write a review about your experience here with us.
We are very pleased to read all your kind comments about your stay here with us, particularly regarding the rooms, the food and cleanliness. We are delighted to have met your expectations and we really hope to see you in the close future, being at your service once more.
Jose Antonio Geli Soler. Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redcar, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 4 June 2014

we have just come back from a week at the el Greco and overall were very pleased with the hotel and resort.as per another review,the room requests were not met and our son had to change rooms as he needed a cot in the room and the family room wasnot big enough.to be fair,they found a room the next day and did not charge any extra.the food in the resteraunt was excellent apart from breakfast,they offered English type food but the lovely fruit which we had at lunch and dinner was missing evev though the yoghurt was.a lovely beach and waterpark ment it covered all our families needs.although the hotel was very busy,they were well organised and very pleasant.

Room Tip: you need to pay extra for a seaview,asking for poolview didn't work.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONGRECO, Gerente at Sandos El Greco Beach Hotel, responded to this review, 10 June 2014
We are very pleased to receive positive comments from our customers as they are very motivating and rewarding. We appreciate every feedback which helps us to understand customer needs and so improve our services. Sometimes is not easy to accommodate all requests when the hotel is full, but we keep trying. Hope that if you come back we will do it better with that. Jose Antonio Geli. Director.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 4 June 2014 via mobile

This hotel offers great value for money. It is clean and the staff are excellent.

The food was fabulous. Great choice day and night. Always something new to try.

If you are looking for a quiet relaxing holiday it's maybe not the place for you. Children running around till midnight makes it a little noisy and I'm still singing the songs from the mini disco which is very repetitive.

Not a great deal to do in this area however the road train was a nice trip and got us out if the 'all inclusive' bubble for a couple of hours.

My niece (age 6) and nephew (age 2) had a ball and that's what made it for us.










  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank emma b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONGRECO, Gerente at Sandos El Greco Beach Hotel, responded to this review, 10 June 2014
Thanks for your time to let us know how your stay with us has gone.
It's a pleasure to know that you had a good time here with us and you will keep a good memory of Ibiza and our Hotel. Jose Antonio Geli. Director.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gwenddwr, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 3 June 2014

We returned from the El Greco end of May after two fab weeks hotel is lovely clean and staff work very hard and it's right on the stunning beach with shops a minutes walk away, our selfs and are two children aged 7 and 4 loved the pool, water park and the kids entertainment staff big hands up to caspar & Maria. Rooms are a good size two double beds cleaned daily and fresh towels the maids were lovely, the food and drink was fab a choice for every little picker the cooks work hard for fresh hot food and the bar staff couldn't work harder always happy to serve no rudeness at all. The kids loved the ice creams a few different choices which you don't ever see for all inclusive, a very friendly hotel would defiantly return and defiantly recommend for a family get away

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Louize2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONGRECO, Gerente at Sandos El Greco Beach Hotel, responded to this review, 10 June 2014
First of all, in the name of Marconfort El Greco Hotel I would like to express many thanks for taking your time and writing a review about your recent experience here with us.

We are very grateful you to share such warm and personal remarks regarding your stay in our hotel. Hope to see you again soon. Jose Antonio Geli. Director.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sandos El Greco Beach Hotel

Property: Sandos El Greco Beach Hotel
Address: Cala Portinatx, s/n, 07820 Portinatx, Sant Joan de Labritja, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Sant Joan de Labritja > Portinatx
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#1 Family Hotel in Portinatx
#1 Green Hotel in Portinatx
#1 On the Beach Hotel in Portinatx
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sandos El Greco Beach Hotel 4*
Number of rooms: 242
Official Description (provided by the hotel):
Sandos el Greco Beach Hotel, adults only (+16), is located at the northern end of the island of Ibiza, in the heavenly destination known as Portinatx. The hotel sits right on the bay, with stunning views of the Mediterranean Sea and access to the white sand beach. In addition to enjoying some unbelievable panoramic views from the Seaview guestrooms, the restaurant and the pool, you can also spend your vacation time with fun and relaxation on the beach. Experience a completely different kind of Ibiza holidays filled with fun and tranquility, where you can enjoy time with your couple or friends, savor delicious local and international cuisine, and spend your days at the beach, the pool or the bars and restaurants ... more   less 
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Also Known As:
El Greco Portinatx
El Greco Hotel Ibiza
El Greco Ibiza
Hotel El Greco Ibiza
Sandos El Greco Beach Hotel Portinatx, Ibiza

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