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“horrible service and bad hotel reception”

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Hanioti Grand Victoria
Ranked #25 of 26 Hotels in Hanioti
Skopje, Republic of Macedonia
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
“horrible service and bad hotel reception”
Reviewed 20 June 2012

gave no room after 16h afternoon, at 40 degrees with a child of two years, even the rooms that gave them were not clean, bags everywhere. food was bad, dirty, hot, and the like

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
17 Thank alekalekalke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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85 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Czech first
  • English first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Russian first
  • Serbian first
  • Any
English first
Skopje, Republic of Macedonia
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 September 2011

We booked this hotel threw a local agency in Macedonia for a week-end stay (and lucky it was so).
The hotel was ranked according to our agency statement as a three star hotel.
According to us it deserves only one or two stars.
Our room was wery small, shower did not work properly, there was no warm watter in the time when everyone returns from the beach (around 18-19h), the rooms are not quite renovated and the perosonell does not speak english or speaks english poorly.
The best thing was the food, including free local alchocol drinks for the dinner (ouzo, red or wite wine, beer, juices, tea ..) - the restaurant deserves three stars
There is a beach bar caled Molos on the right of the hotel (distance 300 m) ... it is the best beach bar in the town ... offering clean beach, nice sunbeds, cristal clear water, friendly staf and great music.
Overall, this hotel is good for people looking for low cost holiday ...

Room Tip: All rooms are 15m2 - small and not renovated ... some are with small window ... you have no chance i...
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
7 Thank Elena A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Belgrade, Serbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2011

I relaxed in this hotel and not a bit sorry that I came to this hotel, I would say only one staff brightened up our holiday. the guys are very friendly and cheerful.
Rooms are very nice and cozy at this level of hotel. the main thing that always cleared everything out and clean.
Good food but sometimes give fish and meat before yesterday, but still tasty.
staff is the best staff I've seen in its history trip ..
Come to this hotel and will take my vacation perfect.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank jaroslav294472
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
127 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 23 October 2008

We arrived on 22/9/08 for 2 weeks and a great time together, however the hotel and resort weren't quite as good.

Room was ready when we arrived but Thomson rep that was on bus caused confusion by not directing people to correct area resulting in some elderly guests having to carry luggage up and down stairs unnecessarily (not a good first impression).

Stayed self catering and rooms are clean and reasonable size. Rooms have maid service daily and they are friendly people. as we arrived in september and the pool is in the shade this resulted in the pool being freezing all the time so never really used pool. In fact the pool area wasn't used by us really at all due to he drinks prices being very high. On one occasion we had a small glass of red wine and a vodka with diet coke (very weak) and this was nerly 10 euros!! Bar prices in centre of resort or bars are much more reasonable.

The square in hanioti has some nice restuarants especially Gusto's the Italian and La Romantica. Only had one bad meal in 2 weeks at a restaurant called 'International'. It was very poor and the staff seemed very uninterested, they even had food delivered for themselves from a takeaway while we were eating!!!

Hanioti is ok itself and the people seem ok apart from the "Sports" bar in the square. the owner is a miserable git and was quite dismissive to several customers when we had a drink there. The best bars are Kelafos and the Cocktail bar (which is upstairs), they do great cocktails.

We visited both Pefkohori and Polichrono (walk to Pefkohiri and pushbike to Pocichrono), the promenades at both were nice and had nicer bars than at Hanioti, we visited Pefkohori on 3 occasions. The best place to go though during the day is Kalithea, which is 12 euro taxi ride away. The beach is beautiful and sandy and the sea clean. The sea gently shelves so would recommend for people with kids. The bar on the promenade is very good also, if you buy a drink you can use sunbed all day (although we had more than 1 drink!!).

Did 2 excursions, the caves and market with a company called Hanioti tours. Basically they are taxi drivers they tell you nothing on the way there or back, just drop you off an pick you up but is lot cheaper than Thomson's. The caves are magnificent and very educational and the guide was very good. The market is a waste of time unless you are thinking of opening your own vegatable stall, don't go.

The other excursion was with Thomson's which was the Jeep safari and although was early start this was brilliant and well worth the money. Basically it is a tour of Kassandra penisula and a rally trip in Land Rover built in. The man who runs the trip is very passionate about his country and Halkidiki. This comes through on the trip and makes it unforgettable trip. Won't give away everything but highly recommend you do this trip if you visit the area.

Overall we got a good deal with Thomson's and was value for money beacuse of this but probably won't visit again, think we seen most of area in 2 weeks and think will try somewhere else next time.

Hi to Dawn and Andy if you read this, you livened up the 2nd week we were there.

The other thing is that we heard that the hotel has been bought by Russians so may not be in Thomson's brochure next year. If you go you will have a good time but not great I would say.

enjoy.

  • Liked — Clean and balcony good
  • Disliked — Bar prices - extortion!
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Barry_MScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tm
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 September 2008

When we arrived, the room wasn't ready. We waited, and waited, after a while we asked about the room so finally we got a key.
One day we took a nap, on the door we hanged the no disturb card, which was ignored, the day after that same thing happened.
We should have left the hotel at 12:00, when we came back from the beach at 10:00 to take a shower and pack, our things were "packed" and we were told that we should leave in 10 minutes because they expect guests. Which we did......Of course departure is at 12:00, they have a little book in every room that sais so.
We took all of our luggage in front of the hotel, exept the inflateble ring and bed, we went back after 10 minutes the bed was in the garbage, and the ring dissapeared.
This happened to us, hopefully you'll be more carefull....


Best wishes

  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank new14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 October 2007

We have just returned from a week at the Angelo and had a fantastic time.

The rooms are basic, but clean and nicely furnished. It's true that some rooms near to the pool area are noisy because of the bar at night. It was excessively loud - but we simply asked to change rooms and were moved straight away. The staff couldn't have been more helpful and the rep from Thomson, Chris, was very knowledgeable about the area.

Hanioti itself is a great resort, with lots to see and do. It's worth visiting Thessaloniki too if you get the chance. The beach is great - although sunbeds a bit pricey, so we bought lilo's and used them instead! Food and drink seemed cheaper to us than Zante last year (and Kos the year before). There are some lovely tavernas selling authentic Greek food, but unfortunately lots catering to Brits who want a full english breakfast and burger and chips everyday.

If you want traditional Greek cuisine our favourites were

Kassandra
La Romantica
Erodius
Zorba's.

Overall, we had a great time and would rate Hanioti and the Angelo very highly.

  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank hmason_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shildon
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 4 September 2007

We have just returned from a holiday staying at the Hotel Angelo for one week and can I say If you want tranquil evenings sitting on the balcony sipping a drink forget about it .If you prefer a wall of noise with music and sky sports blasting out together coupled with the neighbouring hotels Greek night supporting this din this is the place to go !
The hotel itself is clean ,the staff are friendly ,the rooms are basic but clean (beds a bit uncomfortable ) so no complaints there, however our room 80 was located in the epicentre of noise until midnight .
We are by no means pensioners but the complex would cater for younger families and young couples who like Karoke every other night , ladies nights ,Greek nights and the associated"cheese "factor .It reminded me of 1970s Corfu and it appears they are in a time warp but in all honesty they are charming pleasant polite staff and the resort was fine too .
Would not return to Angelo until the Glastonbury type sound system was dismantled or turned down from "11"

  • Liked — Polite staff
  • Disliked — Multi Directional Noise
  • Stayed August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank 270ambrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanioti Grand Victoria

Property: Hanioti Grand Victoria
Address: Main Street, Hanioti 630 85, Greece (Formerly Hotel Angelo)
Region: Greece > Central Macedonia > Halkidiki Region > Kassandra > Hanioti
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #25 of 26 Hotels in Hanioti
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hanioti Grand Victoria 2*
Number of rooms: 85
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Also Known As:
Hanioti Grand Victoria Hotel Haniotis
Angelo Hotel Halkidiki
Hanioti Grand Victoria Halkidiki

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