I'm very disappointed of slow response of Giardino di Constanza. We are planning the meeting at hotel and I'm not able to receive the contract for about 10 days! There is just 1 week left before our meeting starts and I'm not sure about anything - room reservations, meeting room space readiness, catering, etc. I have to call and email to hotel every day and receive only response that I'll have everything tomorrow and this is every day. This is not appropriate for 5 star hotel at all.
I’ve read positive reviews but based on my experience communicating with hotel staff, I’m really concern that all these reviews are from real travelers.
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- Also Known As:
- Kempinski Giardino Di Costanza Hotel Mazara Del Vallo
- Giardino Di Costanza Resort Sicily/Mazara Del Vallo