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“Bilbao nightstop”

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Hotel Puerta de Bilbao
Ranked #2 of 3 Hotels in Barakaldo
GreenLeadersBronze level
Reviewed 24 August 2014

Modern hotel with reasonably sized rooms. Awkward to find parking entrance though. Good variety of food for breakfast. WiFi sporadic on my stay and poor choice of english channels on TV. Located close to motorway.


  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Bertie525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovBio, Director General at Hotel Puerta de Bilbao, responded to this reviewResponded 31 August 2014

Thank you for taking the time to give us your feedback further to your recent stay with us. We value every guest´s comments as we analyze them to improve in the future.

We appreciate you valued our facilities, breakfast and location. Regarding the difficulty to find the parking, even if we have several signposts in the vicinity we are unfortunately limited by the local authorities and we cannot place more to make it more clear.

Thank you again for your comments and we look forward to welcoming you back to our hotel.

Jorge Lepe Muñoz
Director General

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81 - 87 of 873 reviews

Reviewed 18 August 2014

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Accorhotels.com
1  Thank 1Hengeloor
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovBio, Director General at Hotel Puerta de Bilbao, responded to this reviewResponded 31 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 August 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank WillNorthIAm
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovBio, Director General at Hotel Puerta de Bilbao, responded to this reviewResponded 31 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 11 August 2014

Usual Novotel standards, situated on an exhibition site next to s shopping centre/retail park. Easy to find.

Underground car park belonging to the hotel, for which you have to pay a very steep €13 per night. Although underground - no problem for cars with roof boxes as roof is high enough.

Free wi fi - with up to 3 devices per room.

Room was comfortable and large enough. Although our bathroom wash basin had a leak from the outlet pipe - not serious the waste bin proved useful to collect leaking water.

Check in/check out efficient and friendly.

Nice outdoor pool - again very handy after a long drive, although closed rather early at 20:00 hours.

Restaurant we found very disappointing - the Spanish mixed grill.for 2 special being small for the price paid, the meat being very fatty, and a piece of pork which when cut into was still bloody in the middle (the latter was taken away and cooked more when pointed out - not replaced). Lasagne and another pasta dish were described as OK by the rest of our party but again were rather small portions.

Could not see any other restaurants in the immediate vicinity of the hotel.

  • Stayed: August 2014, travelled with family
    • Location
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Thank DesdinovaUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovBio, Director General at Hotel Puerta de Bilbao, responded to this reviewResponded 31 August 2014

First of all thank you for taking the time to share your comments with the Tripadvisor community. We take all the comments seriously as they help us improve in the future.

We are glad you mostly enjoyed your stay with us, With regards to the dinner served in our restaurant I am sorry to read that our special summer parrillada was not to your liking and that the portions were considered rather small.

We have reviewed the weights of the portions as well as the ingredients of the parrillada and I am afraid that it must have been an isolated mistake as we haven ot received any further complaints. Thank you however for pointing it out to us.

Once again thank you for your comments and we look forward to welcoming you back to Novotel Bilbao Exhibition Center.

Jorge Lepe Muñoz
General Manager

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Reviewed 26 July 2014

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
1  Thank Tourist901
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovBio, Director General at Hotel Puerta de Bilbao, responded to this reviewResponded 28 July 2014

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Reviewed 13 July 2014 via mobile

We have stayed at this hotel on 3 different and enjoy each stay, I can highly recommend this hotel to anyone with kids.

Breakfast never let's us down,
We are due stay at the hotel on the 27th August 2014.

  • Stayed: August 2013
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1  Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovBio, Director General at Hotel Puerta de Bilbao, responded to this reviewResponded 15 July 2014

Thank you for taking the time to share your comments with the Tripadvisor community and with us. It is always with pleasure that we receive them and look at them to improve our level of services and standards.

We are glad to see that you are a frequent guest of our hotel because that means we are doing things correctly and upto your expectations. We appreciate your feedback about our breakfast as we do put a lot of our efforts into it.

We look forward to welcoming you back at the end of august and once again thank you for your comments.

Jorge Lepe
General Manager

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Reviewed 11 July 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Milen D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovBio, Director General at Hotel Puerta de Bilbao, responded to this reviewResponded 14 July 2014

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Additional Information about Hotel Puerta de Bilbao

Address: Rio Castanos, 2 | Avenida de la Ribera, 48903 Barakaldo, Spain
Region: Spain > Basque Country > Province of Vizcaya > Barakaldo
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Barakaldo
Price Range: £43 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Puerta de Bilbao 4*
Number of rooms: 203
Official Description (provided by the hotel):
Puerta de Bilbao Hotel is located across from the Bilbao Exhibition Centre (BEC), 15 minutes from Loiu airport and 10 minutes from the centre of Bilbao. Easy to reach via the A8 Santander Bilbao motorway, the hotel is 600 m from the train station and close to the MAX CENTER shopping complex. This 4 star hotel is ideal for business or leisure travel and features 203 rooms, 6 meeting rooms, á la carte Restaurant "La Ribera" and a cosy lobby bar. ... more   less 
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Also Known As:
Novotel Bilbao Exhibition Hotel Barakaldo
Accor Bilbao Barakaldo
Novotel Barakaldo
Barakaldo Novotel

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