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“Perfect Stay”

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Holiday Inn Express Cardiff Airport
Ranked #1 of 2 Hotels in Rhoose
Swansea, United Kingdom
Level Contributor
227 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 269 helpful votes
“Perfect Stay”
5 of 5 bubbles Reviewed 22 October 2013

We stayed at the hotel prior to an early morning flight to the States with Aer Lingus. We had booked a park and fly package and requested a ground floor room. Although the rooms are basic (but in a good way) they were well equipped, clean, comfy bed, huge flat screen tv and the service was excellent. Due to our early flight we only had the continental breakfast, but it was very good. The free shuttle to the airport was also excellent going to and from the airport. The cost of this hotel is not much more than paying for parking and it is amazing value. We didnt eat at the hotel in the evening but there appeared to be alot of people eating and drinking in the bar area and from what we could see the food looked good. I would highly recommend this hotel and we will definately be staying again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BUSTYBREEZER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 25 October 2013
Dear Sir/Madam,

Thank you very much for taking the time to share your experience regarding your recent stay at the Holiday Inn Express Cardiff Airport.
I am so happy to read that you have enjoyed your stay with us and that your holiday started and ended hassle free, It is really nice to hear that all services and facilities have been to your satisfaction,
Thank you very much for recommending us to family and friends and I do hope we will be able to welcome you back in the near future,
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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811 reviews from our community

Traveller rating
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    38
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
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English first
London, United Kingdom
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 20 October 2013 via mobile

This would be an absolutely fine hotel for a quick overnight airport stay. We were there for two nights for a wedding and then a flight from Cardiff, and - understandably - it was not necessarily geared up for a two-night stay and lots of luggage. But it was spotless, clean and convenient. Despite the stated timetable, the bus from Cardiff no longer stops at the hotel, despite driving past it twice, which is irritating, but not the hotel's fault.

Stayed October 2013
Helpful?
Thank Keith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 25 October 2013
Dear Sir/Madam,

Thank you very much for sharing your experience regarding your recent stay here on tripadvisor.
I am glad that you have found the hotel to be clean, spotless and convenient and I apologize that you found the hotel not to be suitable for a longer stay.
I hope we will be able to welcome you back in the near future.
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdare, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

We had an overnight stay here before early morning flight. Rooms clean and bed very comfortable lovely shower room. Had a meal in the evening very tasty and very large portions quite a nice lounge to sit and have a drink. Great choice for breakfast. Had the shuttle to the airport and pick up on return excellent service no problems all went well. Will definitely use again good value for overnight stay and weeks parking.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FifiGriff12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 25 October 2013
Dear Sir/Madam,

Thank you very much for taking the time to share your experience regarding your recent stay here on tripadvisor.
I am very happy to read that all facilities and services offered during your stay have been to your satisfaction and we were able to provide you with a hassle free stay.
I am glad that you will be using us in the future for your accomodation needs and we are looking forward to welcome you back.
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coggeshall, England, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

Stayed here for two nights with thirty plus assorted relatives and friends for my son's wedding at Fonmon Castle. Prior to arranging a block booking we had visited several hotels in the area and were impressed by the cleanliness. It's a HIE so you get what it says on the tin, what made it stand out was the helpful and friendly attitude from everyone we came into contact with from first visit right through to the block booking and the actual stay. Everything ran smoothly and to plan. We also arranged to have a hot buffet on the Friday night and this worked out really well. All the staff on duty were great. Special thanks to the guys on reception/bar duty on Friday as they were kept busy. I would highly recommend this hotel to anyone looking to accommodate a large group

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank June S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 16 October 2013
Dear Madam,

Thank you so much for taking the time to share your comments regarding your recent stay here oin tripadvisor.
I am very happy that you and your guest have enjoyed yourselves staying with us and everything ran smoothly and to plan. I am so glad that we were able to contribute to a lovely wedding weekend and that all members of staff made you feel welcomed and were helpful in fullfilling your needs.
Thank you again for your nice comments and I do hope that we will be able to welcome you back in the future.
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pembrokeshire
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 12 October 2013

I have stayed here several times. On this occasion with my daughter before catching an early flight the next day. As usual the staff are helpful, polite and courteous. There is an option for smoking rooms which is exceptionally good and the room had a plug in air freshner to remove the stale tobacco smell. The rooms are clean and comfortable, beds comfortably soft, but pillows could do with replacing. Nice selection of meals, and what we had was really tasty. Excellent selection for early breakfast, all fresh, with hot and cold items. Had the shuttle over to the airport and parked the car at the hotel. I will no doubt return again and again.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank taff77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 16 October 2013
Dear Sir/Madam

First of all thank you very much for your loyalty and for using the Holiday Inn Express Cardiff Airport for your accomodation needs whenever you are in the area.
I am so happy to read that all facilities and services have been to your full satsifaction and that the staff is consistently helpful, polite and couteous.
I am very glad that we will be able to welcome you in the future and I hope your next stay will be as hassle free as the previous ones.
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 9 October 2013

My granddaughter and myself had an over night say here before our early flight.
Staff are helpful.
Rooms are clean and comfortable.
Large TV and WIFI
Had evening meal and a drink in lounge/dinning area. Not a large choice of meals but very nice.
Was picked up by mini bus for our flight no problems every thing went smoothly.
You have to book your lift to the airport when you book in.

Will use again when travelling from Cardiff.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seren_gaeaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 11 October 2013
Dear Sir/Madam,

Thank you so much for your kind words here on tripadvisior.
I am very happy that you and your granddaughter have enjoyed your stay with us and that we were able to send you stress free and relaxed into your holidays.We have recently changed our dinner menu so I hope you will find a greater variety of items on the menu the next time you are staying with us.
Thank you for making us the hotel of choice the next time you are starting your holidays from Cardiff Airport. The whole team is looking forward toi welcome you back in the near future.
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 October 2013 via mobile

I parked my car here for a week whilst I went on holiday,they mind the car for a week and shuttle you to and from the airport which is 2 minutes away, food in the restaurant is lovely and breakfast the next day is included and nice selection rooms are also nice got Back from my holiday picked the phone up in 2 minutes they were there and took us to our car very impressed

Stayed September 2013, travelled as a couple
Helpful?
2 Thank Garethwilliam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 11 October 2013
Dear Sir,

Thank you so much for your kind words and for taking the time to share your experience here on tripadvisor.
I am very happy that we succeeded to deliever a hassle free stay for you and that all facilities and services offered have been to your satisfaction.
I hope we will be able to welcome you back in the near future,
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Cardiff Airport

Property: Holiday Inn Express Cardiff Airport
Address: Port Road, Rhoose CF62 3BT, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Rhoose
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Rhoose
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Cardiff Airport 3*
Number of rooms: 111
Official Description (provided by the hotel):
Just two minutes from Cardiff International Airport and 10 miles from the Cardiff City Centre, our clean modern hotel is all you need for your business or leisure needs. We offer an inclusive continental breakfast with three hot items as well as a free shuttle service to Cardiff Airport. ... more   less 
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Also Known As:
Holiday Inn Express Cardiff Airport Hotel Rhoose
Holiday Inn Express Cardiff Airport Rhoose, Wales

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