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Holiday Inn Express Cardiff Airport
Ranked #1 of 2 Hotels in Rhoose
Brussels
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very good value”
4 of 5 bubbles Reviewed 5 December 2013

Good location right next to airport for early morning flights. Great free breakfast; very good free wifi. Rooms comfortable and clean with coffee and kettle. Bathroom a bit small. Free shuttle to and from airport erratic in terms of service even if requested a day before, but airport 10 minutes by foot. Bit far from Cardiff city centre - just over 30 mins with bus from right outside hotel. Friendly staff.

Room Tip: Rooms are soundproof; no problem with the runway just outside.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 9 December 2013
Dear Sir/Madam,

Thank you very much for taking the time to share your experience regarding your recent stay here on tripadvisor.
I am pleased to read that you have enjoyed your stay with us and that you have found us to be good value for money. I am very happy that all facilities we have offered you have been to your satisfaction.
I hope we will be able to welcome you back in the near future.
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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812 reviews from our community

Traveller rating
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    53
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (146)
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English first
Swansea, United Kingdom
Level Contributor
172 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
5 of 5 bubbles Reviewed 3 December 2013

The Holiday Inn Express at Cardiff airport will always be my first choice when flying from Cardiff.It is very easy to get to if arriving by train as there is a complimentary bus service from Rhoose railway station which stops directly outside the hotel.There is no waiting either as the bus meets the train.Check in at the hotel was efficient.The rooms we had were warm and cosy ,very clean with lovely soft fluffy towels.I didn't want to bother unpacking my toothbrush for our overnight stay so reception gave me a complimentary one.Breakfast was served from 0400am and there was plenty of choice to set you up for the day.Early morning call we requested was on time with a follow up reminder 15 minutes later in case we had fallen asleep again (which would have been very easy as the beds were so comfortable).Would recommend this hotel if flying or staying in Cardiff.

Room Tip: All rooms seemed quiet but request one with country view...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swanseajen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 9 December 2013
Dear Sir/Madam,

Firstly I would like to take this opportunity to thank you for your loyalty and for making the Holiday Inn Express Cardiff Airport your hotel of choice whenever you are staying in the area.
I am very happy to read that all facilities and services offered have been consistently to your satisfaction and that the staff handled any queries efficiently.
Thank you very much for recommending us to family and friends and I do hope we will be able to welcome you back in the near future.
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 December 2013

The Hotel of great service and the value is very good! If your needing to have a close enough hotel to the Airport, this is highly worth it. The comfort is full of suprise and also there is full breakfast for the price, you must need to be up at 6 for first course of breakfast and cooked full breakfast is at 8.

Overall: 9\10

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamieb452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 9 December 2013
Dear Sir/ Madam,

Thank you very much for your kind words and high scores here on tripadvisor.
I am very glad that you have enjoyed your stay with us and that all services and facilities offered have been to your satisfaction.
We actually start serving continental breakfast from 4am and serve our hot options: scrambled eggs, beans and sausages from 6am.
Thank you again for taking the time to share your experience and i do hope we will be able to welcome you back in the near future.
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 30 November 2013 via mobile

My husband and myself stayed here the night before flying from cardiff airport, and at £59 for a room with breakfast and 8 days parking, it wss a real bargain. The room was clean and comfortable. The breakfast was a buffet with all you could eat, and plenty of choice. A courtesy was included but the airport is only 5 minute walk if you want to stretch your legs.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cherie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 9 December 2013
Dear Madam,

Thank you very much for taking the time to share your experience regarding your recent stay here on tripadvisor.
I am pleased to read that you have enjoyed your stay with us and that you have found us to be good value for money. I am very happy that all facilities we have offered you have been to your satisfaction.
I hope we will be able to welcome you back in the near future.
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SWANSEA
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 25 November 2013

Second stay this year, excellent again, staff helpful as ever, sent out for indian meal, able to eat it no problem in the eating area, no problem with transportation to and from hotel to airport. Not much difference to price of car parking and car parking and staying overnight, complimentary breakfast a bonus. Back in February if able to get flights in Cardiff.

Room Tip: All rooms are sound proof cant hear no noise from airport, doesnt really matter have stayed on groun...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DEANO47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 27 November 2013
Dear Sir/Madam,

Firstly I would like to thank you for your loyalty and for choosing the Holiday Inn Express Cardiff Airport for your accomodation needs whenever you are flying out from Cardiff Airport.
I am very happy that all facilities offered have been to your satisfaction and that all services offered have been hassle free.
I hope we will be able to welcome you back in February and I hope your next stay will be as good as the previous ones.
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh
Level Contributor
66 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 21 November 2013

The room was nice & clean, sleep quality was excellent, the menu in the restaurant is very limited but the meal I had was good, breakfast was disapointing as there is not much on offer but it is a nice hotel and perfect for the airport

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Danermag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 27 November 2013
Dear Sir/Madam,

Thank you very much for your comments here on tripadvisor.
I am very glad that you have enjoyed your stay with us and that you have found the room to be nice and clean and that the sleep quality was excellent.
I am surprised about your comments regrding the breakfast as we do offer a wide range of items on our complimentary breakfast buffet. I am very sorry that you have found that there was not a lot on offer.
I hope we will be able to welcome you back in the near future.
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caerphilly, United Kingdom
Level Contributor
219 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 18 November 2013

Stayed at the hotel for one night, prior to a trip to Lanzarote. The staff are very friendly at the hotel, and the the sleep quality in the bedrooms was excellent . Had a meal in the bar which was very good. Great for transfers to Cardiff Airport, as it is very close

Stayed November 2013, travelled as a couple
Helpful?
Thank 168terry10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review, 27 November 2013
Dear Sir/Madam,

Thank you very much for taking the time to share your experience regarding your recent stay at the Holiday Inn Express Cardiff Airport here on tripadvisor.
I am glad that you have found the staff to be friendly and that the sleep quality has been excellent. I am happy that we were able to deliever a hassle free stay before going on holidays and I hope that we will be able to welcome you back in the near future.
Kind Regards,
Jessica Gresens
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Cardiff Airport

Property: Holiday Inn Express Cardiff Airport
Address: Port Road, Rhoose CF62 3BT, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Rhoose
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Rhoose
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Cardiff Airport 3*
Number of rooms: 111
Official Description (provided by the hotel):
Just two minutes from Cardiff International Airport and 10 miles from the Cardiff City Centre, our clean modern hotel is all you need for your business or leisure needs. We offer an inclusive continental breakfast with three hot items as well as a free shuttle service to Cardiff Airport. ... more   less 
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Also Known As:
Holiday Inn Express Cardiff Airport Hotel Rhoose
Holiday Inn Express Cardiff Airport Rhoose, Wales

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