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The Lordleaze Hotel
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Reviews (725)
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619 - 624 of 725 reviews
Reviewed 1 April 2013

Stayed here 30 + 31 March 2013. When booked, we were told that there was a wedding on the Saturday, which was no problem for us. However, it would seem to have been a problem for the hotel staff. We booked in to a stony silence from the female member of staff, who was more intent on receiving our discount voucher than welcoming us - no small talk here ....!!

Later that evening we needed more teabags and milk cartons (2 teabags & milk cartons left in room,with one sachet of chocolate for 2 guests booked into a double room) - as there was no-one in reception we rang '0' on the telephone as instructed by the written notice - and were met by a woman whom we can only assume was the owner. She huffed & puffed, presumably annoyed that she had been disturbed (at about 7pm). Her frosty demeanour did nothing to endear us to the establishment.

The lack of interface with the staff, even when we tried to instigate a conversation made us feel most uncomfortable and unwelcome. We do not know whether it was because there was a wedding on (in which case, why take our booking), or that we had a Groupon voucher (in which case, why participate in the scheme?). Either way, it made for a most uncomfortable stay.

This, coupled with a noticeable 'grimy' feel - a strong smell of mustiness in the hallway, which pervaded the room and bathroom; the kettle was dirty around the plug; the mirrors were smeared; there was dust around the radiator,etc, etc; we had to search for additional pillows (only one each on the bed),and that our duvet was merely pulled over, not a 'made bed', nor were toiletries replenished, reinforced our feelings that we would not want to stay here again. Indeed the unwelcome feeling lead to our not wanting to drink in the bar, nor eat in the restaurant, which we had initially intended to do.

The redeeming factors were - the breakfast was superb and the waitress very attentive.

The location was not inconvenient for most attractions.

We would not stay in this hotel again.

  • Stayed: March 2013, travelled as a couple
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9  Thank The A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomo12, Manager at The Lordleaze Hotel, responded to this reviewResponded 2 April 2013

Our Breakfast is superb as are all of our staff , not sure if you caught someone at a bad time but sorry you were upset. We are usually all very happy! We were very busy as you noticed and the rooms are really well cleaned and there is no musty smell here. You didn't book for dinner so I can't imagine that you ever intended to use the Restaurant. Please remember us for the breakfast as this is a true reflection of our Hotel

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Reviewed 17 March 2013

We stayed for 3 nights at the Lordleaze in March on a voucher deal. We are really glad we did because the hotel is fantastic. The location is nice and quiet with plenty of on site parking, our room had views over fields. Although the weather was very cold the room was lovely and warm. The room we stayed in (12) was really nice with plenty of room very clean and everything was to a high standard. The staff were freindly, polite and helpful. The breakfasts were good with lots of choice of cereals and fruit. We didn't try the full English but I had poached egg on toast which was good. They source food locally wherever possible, which is something we like to see. We ate one evening meal there as part of the deal and the food was very good indeed. Highly recommended, the deal was particularly good value but the hotel is so good we would be happy to stay there again even at the standard rate.

Room Tip: We stayed in room 12 which is at the front and overlooks fields and is nice and quiet.
  • Stayed: March 2013, travelled as a couple
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Thank Mike52Lancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomo12, Manager at The Lordleaze Hotel, responded to this reviewResponded 2 April 2013

Thank you for staying with us - we look forward to welcoming you back

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Reviewed 15 March 2013 via mobile

My wife and i spent the weekend 8/3/13 in chard and stayed at the lordleaze hotel
we were both very pleased with this hotel staff very helpfull and alway smiling nothing was a problem for them
the rooms were kept to a high standed and very comfy. The restaurant food was very nice we had an evening meal on the first night and the prices very reasonable and breakfast was first class. A big thankyou to Tom,and his father and the staff at the lordleaze

  • Stayed: March 2013
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Thank richard1960_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomo12, Manager at The Lordleaze Hotel, responded to this reviewResponded 2 April 2013

A pleasure to have you staying with us - hope to see you again in the future

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Reviewed 15 March 2013

My wife and I were given the stay at the Lordleaze Hotel as Christmas present and we were lucky to get some very good weather when we were there . The room we had was spacious and very comfortable and the hotel is situated in a very quiet area so the nights were peaceful . The staff were very friendly and made us feel very welcome . We would recommend a stay there to anyone .

Room Tip: If you are very tall just ask and you will find them very helpful .
  • Stayed: March 2013, travelled as a couple
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Thank MICHAELPRATT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomo12, Manager at The Lordleaze Hotel, responded to this reviewResponded 2 April 2013

Thank you for staying at the Lordleaze - we hope to see you again

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Reviewed 11 March 2013

We stayed here recently and although probably well below the average age that stay here we were treated well by the staff and really enjoyed our breakfasts here. We ate elsewhere so cannot comment on the evening meals.
I did find it hard to sleep, not because the room was too hot but I think the duvets are very warming. It was minus 2 out and slept with window open and still got too hot (Im usually alwas cold so this is probably why others have had an issue).
Plenty of parking, quiet location but not out of the way really.

  • Stayed: March 2013, travelled as a couple
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1  Thank sunsearcher7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomo12, Manager at The Lordleaze Hotel, responded to this reviewResponded 2 April 2013

Thank you for staying with us and glad you enjoyed yourselves - we hope to be able to cook dinner for you next time.

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