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“Nice resort, good scenery”

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Cebu White Sands Resort & Spa
Ranked #12 of 42 Hotels in Mactan Island
Manila, Philippines
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Nice resort, good scenery”
Reviewed 10 July 2013

The resort is nice. Good view, small clean beach, walking distance to the Maribago market and a few restaurants.

The dive shop they're affiliated with is over priced. Diving at other shops nearby is more affordable.

The staff were extremely friendly. They're happy to arrange cab rides for you wherever you're headed. The rooms are nice, clean and large.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AyeEat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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576 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Phnom Penh, Cambodia
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 June 2013

The Philippinos are known for being very hospitable people. The staff at the White Sands is proof that this is true. They were very warm and welcoming and always willing to help. The rooms are nice and large and the two swimming pools are cleaned regularly. On the negative side, the beach is very short and it is bordered on both sides by ugly cement walls. The staff was not very competent, including the receptionist, chef, and bartender. The food was bad, the drinks were not properly mixed, airport transportation was not provided and they could not guarantee a taxi. There was no internet in the room (ethernet or wireless), and there is currently (June 2013) a lot of noise caused by construction to expand the hotel facilities. I had just stayed at the Hyatt in Manila before staying at the White Sands, and it is striking how much more I could get at the Hyatt for the same price. The White Sands is seriously overpriced.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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Helpful?
3 Thank Zulumbi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 June 2013 via mobile

My husband and I stayed at this resort for almost two weeks. We had a fabulous vacation. The poolside restaurant is lovely, great pool with sea views, pretty well kept gardens. We were shown to our room on arrival by very friendly staff, a small problem was ants on one of the beds, this is the tropics! We asked for another room and was immediately moved. The rooms were large and nicely decorated, no complaints!
I really cannot say anything bad about this resort, the staff very attentive, the surroundings pretty and relaxing.
This is a tropical location therefore a few ants that invaded one room prior to our arrival is something that did not surprise me and was dealt with immediately.
If you are looking for a tropical location I would recommend this resort. Prices are very good for the standard of facilities.
We will be staying with them again! Really no complaints! And miss the friendly staff already!

Stayed May 2013, travelled with family
Helpful?
1 Thank Jay&Bren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarlac
Level 5 Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 June 2013

The hotel staff were helpful, courteous and friendly. We were checked-in even though it was only 12:30 PM. Our room was clean and adequate for a standard room - with 1 queen bed and 1 extra double bed. The bathroom was nice and roomy with a bathtub and a separate shower area. The garden is beautiful and scenic, especially the Koi Ponds with large and colorful Koi fishes. The Friday Night cultural show was exceptional and well choreographed. The buffet dinner is reasonably priced although there were only few food choices. There was a construction going on but it did not bother us a bit. It would have been a pleasant vacation and I would have given this resort a "Very Good" rating except for the air conditioning in our room which was inadequate (hot). Also the bed mattress was quite stiff. The main swimming pool was big enough but a little bit murky. There was another nice swimming pool in the courtyard near our room which was only 4 feet deep but they did not let the kids use it even with parental supervision (I wonder why?) - hotel policy I was told (weird).

  • Stayed June 2013, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gerry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darwin
Level 5 Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 June 2013

We held one of our family reunions there a while back and vividly remember the great service the boys had given to my family, there were only about 30 of us but wereve booked the whole restaurant for the day, my family had a great time specially the kids.
Please note that this trip was per 2012.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Cleanliness
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Helpful?
Thank Jonah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orkney
Level 5 Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 13 May 2013

i had a great holiday here , there are lots of fish in this resort , i also got a free full body massage ,friendly staff and good food , only downpoint was the cost of a brandy and coke 760 peso , highly recomended place to go i will return

Room Tip: great beach location
See more room tips
  • Stayed May 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank willieOrkney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 April 2013

We stayed here for this years holy week together with my relatives. We stayed in one of their suites but their old cottages not the new ones. It needs renovating especially the CR but the size of the CR was good because it was big. Furnitures are old and native but I guess that is their theme.

Breakfast buffet was good, lots of variety of food. I enjoyed my breakfast there. But we went out for lunch and dinner because the buffet was quite expensive. They have a cottage for massages which seemed very relaxing but for an hour it cost around 1000+ too expensive! Haha

The pool as my cousins have said is dirty, when you take a dip under the water with goggles you can't see the other side of the pool and a lot of insects and white substances are floating. The pool needs to be clean.

They don't allow pets or even just small dogs in this resort which I don't get why since it is an open type of rooms. Very "outdoorsy" and it is not a building type where it is air conditioned or what. They also have big lawns which is good for pets.

The maintenance staff are not friendly and don't greet you when you pass by them. But then overall, my stay here was OK. Not bad and not good.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cebu White Sands Resort & Spa

Property: Cebu White Sands Resort & Spa
Address: | Maribago Beach, 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Mactan Island
#11 Spa Hotel in Mactan Island
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Cebu White Sands Resort & Spa 3.5*
Number of rooms: 86
Official Description (provided by the hotel):
Cebu White Sands is a private family-owned resort hotel located on the east coast of Mactan Island. It is only 20 minutes by car from the Mactan - Cebu International Airport and 40 minutes away from the historic island of Cebu. The resort’s 86 guest rooms are situated on a 2-hectare property carefully developed to create that perfect blend of turn-of-the- century Philippine architecture and modern facilities for style and comfort. ... more   less 
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Also Known As:
Cebu White Sands At Maribago Beach Hotel Mactan Island
Cebu White Sands Resort & Spa Cebu Island/Mactan Island

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