The staff in this hotel were extremely helpful. On Fri Pauline at Reception greeted us with a warm welcome and is an ideal receptionist in terms of friendliness and helpfulness. On Sat evening I lost a pearl ear ring (valuable in both monetary and sentimental terms) down the sink. Steve, the on duty Team Leader, was wonderful. He came straight away to investigate and whilst we were having dinner he took panels off and retrieved the ear ring. What a star! I was so grateful. The Premier Inn was very clean and exactly what we needed for our stay.
PS the SAT NAV instructions are incorrect
- Official Description (provided by the hotel):
- Right by Wet 'n' Wild water park, near the ferry terminal and a short hop from central Newcastle. ... more less
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