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“Quiet, comfortable, friendly staff”

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Premier Inn North Shields (Ferry Terminal) Hotel
Ranked #1 of 1 Hotels in North Shields
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Quiet, comfortable, friendly staff”
Reviewed 20 October 2013

We stayed for one night on a business trip. The room we were allocated was on the ground floor. It was a large family room. It was clean, quiet, and the bed was the usual good standard of the Premier Inn, as was the bedding. The bathroom was spotless. The staff were friendly and helpful and the breakfast consisted of good quality food well cooked. There is a small Outlet shopping centre with an M & S, Next, Gap, etc., just across the car park. There were no cons except perhaps the £87 a night we paid for bed and breakfast in a budget hotel which we felt was 'top dollar' .

  • Stayed October 2013, travelled on business
    • Value
    • Location
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    • Rooms
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Helpful?
Thank fbis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPremierInn11, General Manager at Premier Inn North Shields (Ferry Terminal) Hotel, responded to this review, 13 March 2014
Thank you for taking the time to write a review. I am grateful for your feedback about your stay and I look forward to welcoming you back. Kind Regards, Claire Maddison, General Manager.
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489 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Any
English first
Cape May, New Jersey
Level 5 Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 2 October 2013

We chose this particular hotel primarily for its proximity to the ferry terminal. Just about everything here was perfect. The staff were all very helpful. They gave us info as to how to get into & back from Newcastle to return our rental car. Meals at the Brewery Fayre restaurant next door were very good.
Our room was unexpectedly large and very comfortable and CLEAN. It was quiet and both my husband and I slept well. My only 2 complaints were the high fixed position of the shower head and the extremely low water pressure in the shower. As for the shower head - it was positioned very high up (I am 5'7") and it there was no provision for either lowering it or changing the angle. Awkward to say the least especially when combined with just a bit more than the trickle of water pressure. I did have a soak in the large, clean, deep bath tub the night before and the pressure from the faucet into the tub was fine. There must be some sort of flow restriction going into the shower head.
All told this was a pleasant stay. We would definitely use this chain and this hotel again in our travels.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPremierInn11, General Manager at Premier Inn North Shields (Ferry Terminal) Hotel, responded to this review, 12 March 2014
Thank you for taking the time to write a review. I am grateful for your feedback regarding our clean and comfortable rooms and I look forward to welcoming you back. Kind Regards, Claire Maddison, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 September 2013

i have stayed in many premier inn over the uk...first of all premier inn is so much better than travelodge...This far the best from any other i have stayed in.the staff are am azing so helpful and cant do enough for you, especially lisa on the reception 10 out 10...No 1 employer i would say.The rooms are spotless good size, i am a very light sleeper have to say one of the best sleep i have had.
This is our second time we stayed in this hotel as have family in tynemouth will defo be back.

Thank you

Room Tip: stayed on 1st and 2nd floor no problems what so ever...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank carol2359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPremierInn11, Manager at Premier Inn North Shields (Ferry Terminal) Hotel, responded to this review, 1 October 2013
Thank you for your review. Your comments are very much appreciated, Lisa and all the team will be very happy to hear that you enjoyed your stay with us. I look forward to welcoming you back soon. Kind Regards, Claire Maddison, General Manager.
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Yorkshire UK
Level 4 Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 September 2013

Typical Travel Lodge - not really any different that all the others. Friendly reception staff, large clean room and comfortable bed. Good parking, good location for exploring Tynemouth or using the nearby ferry terminal.

  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
Thank pea-n-pod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPremierInn11, Manager at Premier Inn North Shields (Ferry Terminal) Hotel, responded to this review, 1 October 2013
Thank you for taking the time to write a review. I am grateful for your feedback about your stay and I look forward to welcoming you back. Kind Regards, Claire Maddison, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 September 2013

Very friendly staff at reception who provided good customer service, very clean & comfortable room, only slight issue was athough there was two of us only one set of towels had been provided however staff offered to sort this out straight away, otherwise it could not be faulted. we would stay again and also recommend

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rbea1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPremierInn11, Manager at Premier Inn North Shields (Ferry Terminal) Hotel, responded to this review, 1 October 2013
Thank you for taking the time to write a review. Your feedback is very much appreciated as it enables us to improve standards. We look forward to welcoming you back in the future. Kind Regards, Claire Maddison, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford
1 review
Reviewed 16 September 2013

We stayed for 1 night at the North Shields Premier Inn before the Great North Run. The staff were fabulous and really made all participants and supporters welcome.
They provided fruit, water safety pins on the morning of the race.
All staff we met were so helpful - especially Lisa who I had various conversations with.

THANK YOU to you all, you made our 1 night stay excellent would definately stay again and recommend this hotel.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leach66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPremierInn11, Manager at Premier Inn North Shields (Ferry Terminal) Hotel, responded to this review, 1 October 2013
Thank you very much for your review. We are delighted that your stay with us was a good one and Lisa and all the team will be pleased to receive your feedback, as our team members strive to give all our guests a high level of service. We look forward to welcoming you back in the future. Kind Regards, Claire Maddison, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hinckley, United Kingdom
Level 4 Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 September 2013 via mobile

We stayed at this hotel while I was doing the great north run. Earlier in the week I had a really nice phone call to make sure I knew where the hotel was and did I need any dinner reservations. I was also asked if I was looking forward to the run. Wen we arrived the hotel staff had prepared everything we would need for the race day with maps, information about the metro and directions how to get there. They also provided water and fruit in the morning for the runners. When we got back they had champagne and chocolates for the runners and their families. I can't praise the staff enough and wish I could rate them higher than 5. I have always found premierinn staff friendly, but the staff here have gone above and beyond what you would expect to make the weekend special.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JonathanWightman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPremierInn11, Manager at Premier Inn North Shields (Ferry Terminal) Hotel, responded to this review, 1 October 2013
Thank you for your review. Your comments are very much appreciated and my team will be very happy to hear that you enjoyed your stay with us. I look forward to welcoming you back soon. Kind Regards, Claire Maddison, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn North Shields (Ferry Terminal) Hotel

Property: Premier Inn North Shields (Ferry Terminal) Hotel
Address: Coble Dene Rd, North Shields NE29 6DL, England
Region: United Kingdom > England > Tyne and Wear > North Shields
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in North Shields
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn North Shields (Ferry Terminal) Hotel 3*
Number of rooms: 74
Official Description (provided by the hotel):
Right by Wet 'n' Wild water park, near the ferry terminal and a short hop from central Newcastle. ... more   less 
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