On arrival Lisa the receptionist was very welcoming, a happy and friendly manor, went to our room, a family room which vas very large and bright, we asked jina from house keeping for extra pillows as we like 3 each and that was not a problem, the room vas very clean a nd the beds where supper comfy. We love to drink tea and asked jina from house hold for more tea and milk and that was no trouble at all, a very pleasant manor and all ways smiling telling us that she was happy to help and just call if we needed anything else. lisa on reception booked a table at the restaurant for us and booked breakfast, they even got us an ice bucket for our wine( feel like we have been spoiled rotten) I have to say all of the staff that we met had a lovely manor( which you don't always get) the food in the restaurant was lovely and very reasonable and my daughter ate free at breakfast. Over all a very pleasant stay with lovely comfy beds and nice fluffy towels and will certainly be going back again. Even got directions to the metro centre from Stephen on the reception today, overall a great big thank you to all. A very happy customer
- Official Description (provided by the hotel):
- Right by Wet 'n' Wild water park, near the ferry terminal and a short hop from central Newcastle. ... more less
- Reservation Options:
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