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“Family holiday”
Review of Odessa Beach Hotel

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Odessa Beach Hotel
Ranked #40 of 65 Hotels in Protaras
Reviewed 2 June 2014

We booked this hotel due to a family wedding which was being held at the Capo Bay so was a good location. On arrival we were greeted very well by George, who was the only one on reception who was friendly and helpful. On arrival at the room, we were happy with the size and cleanliness but the noise from a neighbouring hotel was unbelieveable. We decided with small children we would not be able to sleep so my husband went and asked if we could move. He was told to come back the following day. When he did, he was told nothing was available and to come back the following day, this continued for 3 days. On the fourth day I then decided to speak with the Thomas Cook rep who then tried to see what she could do. On returning later that day, I was told that there was nothing they could do, unless we were willing to pay a supplement, as it stated in the brochure that it was a lively hotel. We agreed as we wanted to enjoy the rest of our holiday. The new room was nice and looked onto the pool which was great. However, after paying we found out that two familes had been moved without paying any supplements which annoyed us a lot, as it seemed to be one rule for one and another for another.

It was such a shame all this happened because apart from the noise and the management being so unhelpful, the rest of the staff were very good and made our stay enjoyable.

The food was okay, but not a lot of variety for kids who dont like meat with sauce and also the vegetables were very overcooked. However, the location is good as you walk about 5 mins and you have loads of choice serving very good food.

Unfortunately i would not return to this hotel as I did not find the service from Front of House acceptable and do not except that on my holiday after saving all year for it.

Room Tip: Ask for a room at the front of the hotel on the pool side unless you dont want to sleep before 1.30a...
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  • Stayed: May 2014, travelled with family
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3  Thank Jocasta O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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532 - 538 of 1,315 reviews

Reviewed 31 May 2014

Just returned after another week at the Odessa, this time we took the whole family (19) we all had a fantastic time all be it the weather was shocking, the staff again were all very friendly and the head waiter even smiled this year lol must have taken notice of last years review, David & Marlon really looked after my grandchildren they were fantastic. I can highly recommend this hotel good food good atmosphere friendly staff and really clean a must for couples, families and weddings 5***** all the way

  • Stayed: May 2014, travelled with family
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1  Thank Judi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

stayed here in april basic hotel not worth 4 star rating. was nice and clean but food the first week was awful. no choice and stone cold.after several guests complained the food got better. and hotter. for a budget holiday it was ok beware that the hotel is full of russians who have no manners at all. but it was close to the beach and the strip.the night club can be noisy but guests are not allowed to use it! would go back if the price was right.

Room Tip: take one over the entrance it was quiet you have to pay for a sea view
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  • Stayed: April 2014, travelled as a couple
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3  Thank desperate_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014 via mobile

I thoroughly enjoyed my stay at this hotel... Already looking to book for next year.
Very friendly service, very clean... I can't fault it! Was made to feel very welcome and very looked after and I thank all of the staff there that made my holiday fantastic... I look forward to bringing my kids with me next year, and really hope it will be the same entertainment team from this year as they were very friendly, very entertaining and my kids will love them.
Thank you everyone! See u next year :)

  • Stayed: May 2014
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3  Thank Kelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

This was our first trip to the Odessa, Four of us stayed here because we were going to a wedding. It was very nice. There was lots of choice for meals and snacks even my husband found things he could eat because he is very fussy.
Very clean hotel and staff very helpful.
The bedrooms basic but nice, all 3 pin plug sockets and the rooms had fridges tea/ coffee kettle facilities.
Plus the Thomas Cook rep very nice.
They also had a towel service in the gym.
There is lots of sunbeds and the pool nice but small.
The wifi not very good.
We arrived very late because our plane was delayed, so we couldn't get anything to eat and drink, it would have been nice if we had been offered a sandwich and a drink.
The Hotel have a management meeting on Monday night with free drinks just to welcome you to the hotel, a very nice gesture.

Room Tip: We stayed in rooms 219 and 221 sea and pool view very nice but we paid an extra £70 per room to Thom...
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  • Stayed: May 2014, travelled as a couple
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1  Thank jonzy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

This was our second visit to Protaras and thought we would try a different hotel but we wish we had chosen another as we were disappointed, firstly for a four star our room had curtains falling of the window and wardrobe doors leaning against the inner wall as the runners were broken it had a feel of an unloved hotel so for me this was a poor start we also think its bad that we had to pay for a fridge never known this in a four star before, my biggest pet hate is know information in the room about the hotel and how to get things like towels, internet etc not everyone likes to keep going to reception asking questions every five minutes. positives in the rooms are the tea/coffee facility's and comfy beds. On the food side it was all OK but could have been a little hotter, we were staying for two weeks so ate out a few times. The staff you cannot fault very helpful and friendly and seem very happy at there work. Overall an average three star hotel but as we got such a good deal we didn't worry to much and did enjoy our two week holiday, Protaras is a great place to visit . Best tip we can give was to dine at Diva and shop in Happy Days.

  • Stayed: May 2014, travelled as a couple
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3  Thank Chizcouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

we enjoyed our stay at this hotel it was clean bright and pleasant our seaview room was first class laundry changed regulary and our cleaner was first class the rep sharlene gold was one of the nicest we have encountered she was pleasant helpful but not pushy and i know some holidaymakers can be a handful if thomas cook had a rating system she s at the top protaris is a lovely clean and nice place to be the entertainment was geared up to children but go to the pubs tribute bands blues brothers kylie minoguge were brilliant there were many more the foods at the hotel was very good lots of choice but dont try the shepherds pie its got pasta in it overall i would recommend this place the staff on the desk were really helpful and marlon in the resturant was helpful and funny a really nice young man a nice holiday

Room Tip: sea view or side view rooms were great
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  • Stayed: May 2014, travelled with family
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1  Thank doreenauker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Odessa Beach Hotel

Address: 3 Amfitritis Street | Protaras, Paralimni, Protaras, Paralimni 5296, Cyprus
Region: Cyprus > Famagusta District > Paralimni > Protaras
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 65 Hotels in Protaras
Price Range: £108 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Odessa Beach Hotel 4*
Number of rooms: 209
Official Description (provided by the hotel):
The Odessa Beach Hotel enjoys a prime location right in the heart of Protaras and a breath away from one of the best golden sandy beaches of Cyprus, Protaras Bay. The hotel features comfortable guestrooms with contemporary and chic style, an excellent range of facilities and services, spacious public areas with a great choice of restaurants, cafes and bars, and a traditional hospitable atmosphere. From your room balcony you may enjoy the view of the Mediterranean sea with a glass of wine while relaxing. A star choice for families and couples seeking comfort, fun and an enjoyable memorable holiday experience. ... more   less 
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