We were about to arrive late for check-in (9:30 p.m.) in Odessa beach hotel, so upon booking we informed them and requested a late check-in if possible, the next day. When we arrived we asked the receptionist again for a late check-out and she said she would inform us the next morning. Until 11:30 a.m. nobody informed us, so I called the reception again. Another receptionist who did not have a clue about our late check-out, answered us that she would have to ask and call us back. She did call back and said that we could not...so we checked-out and went to the gym for pool towels. The lady there said that she was expecting the towels within 10 mins. We left, went for a coffee and a snack, and came back for towels in 45 mins. She was still waiting for pool towels. She said she always had this towel problem but no body cared to solve this issue (even if they had brand new towels which they kept on closets, as we were informed). We waited there for another 30 mins, and then 5 towels arrived!! When employees can not cooperate with each other and good management is non-existent, then guests surely are not expected to check-out happy.
- Official Description (provided by the hotel):
- The Odessa Beach Hotel enjoys a prime location right in the heart of Protaras and a breath away from one of the best golden sandy beaches of Cyprus, Protaras Bay. The hotel features comfortable guestrooms with contemporary and chic style, an excellent range of facilities and services, spacious public areas with a great choice of restaurants, cafes and bars, and a traditional hospitable atmosphere. From your room balcony you may enjoy the view of the Mediterranean sea with a glass of wine while relaxing. A star choice for families and couples seeking comfort, fun and an enjoyable memorable holiday experience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com and Travel Republic (UK) so you can book your Odessa Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.