We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“DO NOT STAY AT THIS RUSSIAN RUN HOTEL !!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Crown Resorts Elamaris
Ranked #65 of 65 Hotels in Protaras
Liverpool, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“DO NOT STAY AT THIS RUSSIAN RUN HOTEL !!!”
Reviewed 26 August 2014

We booked a (very expensive) all inclusive family holiday here in July 2014.
The hotel was filthy, dangerous in places,disgusting food (we ate out every day) and surely, unhelpfu Russian staff who (often with a fag in their mouths) would serve often serve fellow Russian guests with no regards to queuing or turn taking.
We've never complained or felt the urge to write a review before but vowed to let anyone who was willing to listen to take heed and avoid this hotel like the plague.
Please see the pictures, they speak for themselves!!!

Room Tip: Don't use this hotel, best advice I can offer
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
6 Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

351 reviews from our community

Traveller rating
    36
    67
    82
    69
    97
See reviews for
137
118
11
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • Czech first
  • English first
  • German first
  • Greek first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
Nicosia, Cyprus
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 August 2014

we recently visited this hotel actually it was on July 2014 and we really were disappointed by almost everything!! first of all breakfast was awful, cold food and with not many options. second all the cleaning ladies were speaking Russian and Russian alone and SO RUDE!! i was not able to communicate with the ladies i was very frustrated and I was not able to understand why the hell nobody was speaking Greek! if i wanted to go to Russia for holidays i would!! shame really a shame!! never again!! also note the rooms were the worst i have never seen!! sorry crown resorts elamaris you should be named crown resorts Russia!! we live in Cyprus don't forget that!

  • Stayed June 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
4 Thank ef_summer_cy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Protaras hotels

Crewe
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 July 2014

Booked into this hotel as part as a group as we were attending a wedding in Cyprus, after booking it we saw lots of reviews telling you to avoid and it was a disgusting place to be... Complete nonsense! Ok, yes, it's not an ultra modern hotel with the latest gadgets and flashy things but it has everything you need while away and you get great value for what you pay. We went all inclusive, so had food and drinks paid for. Food was ok, some nights better than others but always had the choice and always edible. Drinks had a good selection (local supply's of spirits not international brands) staff would also make their own cocktail for you if asked for. Rooms were big and always kept clean (cleaners don't work Sundays) furnishings are dated but you only use a room on holiday to sleep and shower in so what's the problem people have? Staff were ok, some more friendly than others but as long as you were nice to them they'd be nice to you. Plenty to do around the hotel, lots of pubs, restaurants and shops etc. again everything you need is right on your doorstep here. Knights bar is a good place to go anytime of day/night (they do a great full English breakfast!) this is right across from the hotel. Really great steak place next street over called sizzlers (definitely recommend here :D) another really good place for food is Mojitos, again only 10 mins walk away. The beaches are close (within a 5 minute walk) lovely and clean, most have a small charge for loungers and umbrellas. Ideal for anyone, families, couples or party groups. Hotel does have a lot of Russians staying in it but this does not affect your holiday (not sure why this bothers some people anyway). Overall very good value and haven't got any complaints about the hotel! :) Hope this helps people, we all had an amazing time and would return :D

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Betz2090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 July 2014

We have just stayed in this hotel with our family for 10 nights and didn't want to leave! I read all the reviews before I went and was worried staying however every bad review couldn't be more wrong. The all inclusive ment you had a constant supply of food sept from 5-7pm when your dinner would start. All food was lovely with plenty of choice, the hotel was very clean and cleaners cleaned every day sept Sunday which was there day off. The hotel was full of Russians however they never bothered us and if you don't like Russians don't come to Cyprus whole of Cyprus is full of Russians it's their main holiday destination. The hotel is on the edge of protras with plenty of bars around or a 10 minute bus ride to the main strip. The beach is a 5 minute walk where you can do all your water sports. All hotel staff was lovely sept 1 women who worked the bar on the morning and was always hungover, there was plenty of sun lounges and the pool was lovely very big and water wasn't too cold. Overall our stay was amazing and I would stay again!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank EmmaManrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicosia, Cyprus
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 July 2014

We spent 5 days with my family again at this hotel as we are doing every summer season. I will never understand the bad comments about everything. According to what you pay you are getting exactly that or even more.Tasty food, fruits, desserts. Full English breakfast, hot chocolate, juices, fruits. Cleaning of the room and change of towels. As I mentioned last year, its 100 times better to have Russians at the hotel than English if you want quiet holidays. If you want 5 star hotel for this period its 300 euros bed and breakfast per day. For 4 days half-board I didn't pay this amount of money for 4 people. I will be at 5 star hotel in February, low season average 70-100 euros half-board, per day with spa treatment. So titles like avoid this hotel you have to give the alternative solutions if there is. Believe me there is not.

Room Tip: Ask for rooms where is the receptions, 265, 365 room numbers, they are sea and pool view and they ar...
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Michelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 June 2014

Where holidaying here until 14th June and it's the worse place we have stayed at in Cyprus.
The rooms stink of vomit with cockroaches running about the rooms. The staff are ignorant and hardly any Greek staff at the hotel just from all over the world. You cannot have bottles of water even though your all inclusive, the food is the same each night with no labels to say what the food is. You cannot speak to a manager as reception won't let you get to speak to him, you email their head office and nobody gets back to you. Your only allowed one drink at a time so if your with disabled people which we where, or a group they won't serve you unless they come the bar themselves. Most of the staff don't speak English so you communicate by pointing at pictures, it's 2 KM away from Protaras itself so if you don't have a car it's a long walk, the hotel has been painted from the outside but don't let that fool you. Save your money and book elsewhere.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Skyliner121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 June 2014 via mobile

Got here early hrs sat morning 1.30 am,
Checked in went to room it was awful didn't look clean and it smelt foisty.
Dropped r bags n went for a drink in bar over road.
Nxt morning complained to travel rep she said they would sort but never did .
Sunday got in touch with travel Republic the sorted it n moved out Monday
WOULD NOT RECOMMEND THIS HOTEL!!
waitresses ignorant an didn't care at food time only ate there once wasn't nice
We went H/B

Stayed June 2014, travelled as a couple
Helpful?
7 Thank mhiggins1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Protaras hotels
0.1 mi away
Jacaranda Hotel Apts
Jacaranda Hotel Apts
#52 of 65 in Protaras
3.5 of 5 bubbles 71 reviews
0.7 mi away
Artemis Hotel Apartments
Artemis Hotel Apartments
#45 of 65 in Protaras
3.5 of 5 bubbles 329 reviews
0.2 mi away
Debbie Xenia Hotel Apartments
Show Prices
Show Prices
Show Prices
0.1 mi away
Livas Hotel Apartments
Livas Hotel Apartments
#35 of 65 in Protaras
4.5 of 5 bubbles 213 reviews
0.6 mi away
Mandalena ApartHotel
Mandalena ApartHotel
#21 of 65 in Protaras
4.5 of 5 bubbles 390 reviews
0.1 mi away
Seagull Apartments
Seagull Apartments
#40 of 65 in Protaras
4.0 of 5 bubbles 174 reviews
Show Prices
Show Prices
Show Prices

Been to Crown Resorts Elamaris? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crown Resorts Elamaris

Property: Crown Resorts Elamaris
Address: Cape Greco Avenue | P.O. Box 33247, Protaras, Paralimni 5312, Cyprus
Region: Cyprus > Famagusta District > Paralimni > Protaras
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Protaras
Price Range (Based on Average Rates): £
Hotel Class:3 star — Crown Resorts Elamaris 3*
Number of rooms: 174
Reservation Options:
TripAdvisor is proud to partner with Onthebeach, Hotels.com, LoveHolidays, Hotelopia, HostelWorld, Travel Republic (UK), Priceline, Booking.com, Bookcyprus.com, Traveltool, S.L.U., TripOnline SA, Cancelon, Evoline ltd, Hotel.de and HotelQuickly so you can book your Crown Resorts Elamaris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crown Resorts Elamaris Hotel Protaras
Crown Resort Elamaris
Crown Hotel Protaras

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing