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All reviews self catering the main strip brilliant hotel pool area plenty of sunbeds kids club air con next year kids pool one bedroom apartment bed and breakfast the ground floor evening entertainment main pool ayia napa reception staff tribute acts
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Reviewed 1 November 2016

This hotel is in an ideal location set back from the main street and only 5 minutes walk to restaurants, bars etc and a further few minutes to beach. However, not good if you are on ground floor room 11 and your view is the Lidl opposite and the rubbish bins, which was our view the first morning after arriving late night.! We did ask to be moved as we like to sit out on the balcony, which you could not in private as it is on the corner and everyone walks past to the entrance! The reception staff were very helpful and managed to move us within a few days as they were fully booked at the time. The reception staff are very helpful, friendly and courteous, and also the staff at breakfast, who don't appear to have days off!! Pool area is very clean and plenty of sunbeds. The hotel itself appears to be clean and well run.
The second room we were moved to, although smaller was overlooking the tennis court and had a great view of the surrounding area and the sea and it was great to sit out on the balcony in private! The rooms are basic, spacious and with plenty of storage space.

Now for the bad bits - all the four star hotels I have stayed in before had the rooms cleaned daily and towels changed every day if needed. We had to constantly put out the 'clean our room' sign as our room was not cleaned the first three days and I had to go looking for toilet paper and clean towels. I then started putting the sign out every day but that didn't work as some days it still was not cleaned. The dust under the bed was still there after 12 days in that room so that wasn't touched. The bathroom was a bit dated and very small but adequate, good shower, but again was not cleaned in parts for the whole of the 12 days in that room.

Also in other 4 stars the safe was free when it was in your room, we had to pay 15 euros per week for something that was a permanent fixture in the wardrobe! Also a refundable $10 euros for the remote for the TV. The bed in our first room was a very large, very comfortable king size bed. However the beds in the second room were two singles which we decided we would 'live with' for the sake of a better view, however after a couple of sleepless nights as the beds were so uncomfortable and sunk in the middle I got up one morning and turned the mattresses over and then we were back to being able to sleep at night, the beds were again comfortable!

We were only bed and breakfast so I cannot comment on the other meals, but breakfast was good, although the coffee was unbelievably bad!!

We had a great two weeks in the sun, however we will not be returning to this hotel.

Room tip: Room 328 overlooks tennis court and has a good all round view and a sea view!
Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank LindaJ8358
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 October 2016 via mobile

We had a glorious two weeks with great friends at The Brilliant Apartments. The hotel was wonderful, spotlessly clean and great value all round. The staff were fantastic and couldn't do enough for us.We'll be back,thank you all!!!

Date of stay: September 2016
Trip type: Travelled as a couple
1  Thank Robert S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 October 2016

Nothing special to look at when compared to the beach-side hotels,but the location is ideal.
Relaxing during the day, and always plenty of sun loungers available around the pool.
Because it is a block away from the main street it is quiet on a night.
We had an apartment overlooking the tennis court and had the sun on the balcony from about 1400hrs. until sunset.
Five minutes walk to the main street and the shops/bars etc and a further few minutes walk to the beach which was great.
All the staff were friendly and efficient and the ladies on reception were always helpful.
We were self catering and having a Lidl only two minutes away was a bonus.
Free WiFi ready available in the lounge area and no problems with access.
Would definitely return.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
4  Thank daveoYorkshire
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 October 2016 via mobile

We have visited Protaras for the last 4 years. The last 3 have been at Brilliant Hotel - and we have booked again for next year. Each holiday we have had here has been thoroughly relaxing and enjoyable. The same staff are on duty and are helpful, friendly - nothing is too much trouble. We stayed on a self catering basis - but had some meals at the hotel which were fine. The rooms are well equipped and very clean. The pool area is scrupulously cleaned each morning and there are always sunbeds available (in October anyway). I cannot recommend this hotel highly enough to everyone who is looking for a relaxing family holiday in a wonderful resort.

Date of stay: October 2016
Trip type: Travelled with family
3  Thank catherineo520
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 October 2016

We spent a week here in October with two friends and thoroughly enjoyed our stay.The apartments were very spacious,very clean ,and well equipped with all essential requirements.Our balcony looked on to the large pool with views of Protaras and ,in the distance,the sea.Beds were comfortable and easily manoeuvred into any position desired.A security box was available for a small charge,and the balcony,although small ,was ideal for relaxing on with a drink or two.The kitchen had a large fridge,a small cooker,a couple of sofas and a tv if required.The tv had no remote but was easily operated using the buttons on the side of the set.The outdoor area was large and always neat and tidy with a large swimming pool,plenty sun beds, two bars,a kiddies pool area and a grassy area at the far end also for sun beds.We found the staff here to be very knowledgeable and most polite and helpful.Thanks to Andrew at the pool bar for keeping us going with bottles of beer.Its a short walk into Protaras itself where theres an abundance of restaurants and bars.In our opinion the best shows were at Rockafellas where Rod Stewart,The Blues Brothers,The Rock Chick and the Soul Man amongst others put on a good act and kept us all happily entertained.Best cocktails at the Zodiac Karaoke bar where we spent a couple of nights.Cheers bar is also in the vicinity and served a lovely cold pint of Stella Artois.Visited this bar regularly in the hot afternoons and found all of the staff to be both professional and most welcoming. All in all we had a great holiday ( weather superb ) and are looking forward to returning here in the future.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank zevron
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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