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“I'd give it 4.5 if I could”

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Pernera Beach Hotel
Ranked #14 of 65 Hotels in Protaras
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“I'd give it 4.5 if I could”
Reviewed 9 July 2014

Just returned from 2 weeks at this hotel. Late May, early June Holiday. Family of four.

As we all know, travelling, especially with kids isn’t easy and even when you get to the hotel, you may be with a large group who also get off the coach wanting to check in as well. We arrived about 11pm so we were all pretty tired.

However, something happened that I’ve never encountered before in a hotel. We were given a fantastic welcome by Stavros who said there was no rush and feel free to go to the bar, leaving our bags there.

Result!

Therefore, after travelling for many hours, we had a chance to chill out in the bar area and could go and check in at our leisure an hour or so later. This was very much appreciated.

After an hour or so we went to ‘check in’ and get our room.

There was about 10 other people doing the same thing but there were 3 staff on hand and all went pretty quickly. Stavros is certainly a character and very welcoming.

Another good start was that we all got free wifi for a week (normally 41 Euros for a week) and a free meal at the restaurant which there is normally a charge for. Could be the usual thing but it was a nice touch.

Room

Our room was a family room of course and first impressions were that it was very clean and quite modern. Tea / Coffee making facilities, free to use safe, fridge and a very large main bed and the balcony was a good size and more importantly, safe for our 3 year old to be on. Aircon very powerful. Large screen TV mounted on the wall gave a reasonable variety of channels in various languages. No kids channel though which was disappointing. When you are getting ready to go out for dinner, it would have been handy for the kids to be entertained by the TV.

Next morning, we had the chance to see our view and to be honest, it wasn’t the best. All rooms odd numbered 151 onwards are at the back. The view as such is only a supermarket and another complex which is an empty shell. Not the most inspiring view.

However, the good bit is that from about 1pm to about 7pm the balcony is a sun trap and lovely for chilling out on with pre dinner beer / glass of wine. Family rooms have a larger ‘roof’ as well.

Bit of advice, be careful of the wind! The wind can howl through the corridor if you have the patio doors slightly open and the main door can be very difficult to open! This may have not been the case for every room but it’s noticeable.

Breakfast / Lunch/ Dinner

Breakfast is served up until 10am. There is a good variety of food. Cereal / Fruit and Fry ups are all there and regularly replaced. Good selection of juices and tea / coffee. Staff are very attentive and when we arrived for breakfast they always made sure we had a high chair for our youngest.

It’s a pretty good breakfast selection. No complaints from me or my group. Can get a bit samey but arguably, you probably have the same thing at home as well.

Lunch

This is served at the restaurant. Again this would range from good to excellent. You can sit in the open air part and have a nice view of the bay. Wine / Beer and soft drinks are freely available.

Dinner

Served in the same place as lunch. Again, a good variety of food. Sometimes you will find a dish that is a bit unusual – Chicken Sweetcorn and Fruit pie (!) springs to mind but again, no complaints from me.

I didn’t find the deserts that appetising but that’s just me, plenty of people were tucking in.

I’ve seen a few people have made comments about some food being recycled from breakfast. I’ve got no problem with this at all to be honest.

There is a sign near where you give your room number (for dinner) which details the menu. There is also a note about dress code. This is not enforced at all which is a good thing.

Pool / Sun bed / Bar

Pool

Kid’s pool and the main pool are clean and well maintained. I’ve seen some pictures of a bridge across the pool but this is no longer there. Like most pool areas, it can be very slippery. Perhaps some sort of water fountain may have made it a bit more exciting for the kids.

Sun beds by the pool get snapped up very quick (normally all gone by 10am). There is a good amount spread around the hotel though. You can get towels provided. They will change them every 3 days which is just the right amount of time (you only use them on the sun beds) but don’t lose them; there’s a 20 euro charge for lost ones.

Bar

A reasonable variety of drinks. Beer wise, Leon and a local brew on tap but you have to have a plastic cup if you take it out of the bar area. As for other drinks, it’s debatable how ‘strong’ they are however. Then again, a free bar with then serving doubles could result in a very messy evening.

There is a snack bar as well next to the bar. Personally, I found this pretty good. All included of course. Kept the kids happy. Sort of school dinner type fare (the nice school dinners that you remember, not the bad ones!)

Entertainment

Kitty and her gang are there every day to keep the guests entertained. There is a kid’s disco which keeps the little ones happy. They really need to vary the music though. You won’t be able to get some of the tunes out of your head for days after you come back.

They do get some singers in most days. I would say they are mostly “came fifth on the X Factor” type quality but they keep the bar area entertained.

I won’t give any real negative feedback on the entertainment. It’s there to serve a purpose and it meets that.

Location

As someone who has been to the Fig Tree Bay / Protaras area twice before, this is definitely a quieter part. However, there is a well stocked supermarket virtually opposite the hotel and there is the usual ‘pubs’ and restaurants up the road (about a 5-6 minute walk). There is a cash point about a 10 minute walk away.

Protaras is walkable but it’s about a 25 – 30 minute walk away via the recently built walkway.

The restaurant has a nice view of the beach area. The beach area is quiet (ish) and there is the usual Pedal boats and Paragliding and speedboat / Jet Ski hire.

Overall

It’s a very nice hotel, staff are superb for the most part. Food is pretty good. I can’t give it 5 stars as there are a few niggles but if I could, I would give it a 4.5 but 4 stars will have to do. Some of the party I went with are going back next year which is an indication of how good we felt with was.

Room Tip: Rooms facing away from the pool (odd numbered rooms) are sun traps from 1pm onwards.
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  • Stayed May 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
7 Thank EdwardCatflap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Devon, UK
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 8 July 2014

My husband and I stayed at the Pernera Beach for a week in mid June, we booked the hotel on the basis of it being a 4 star First Choice "Premier" Hotel. We arrived very late at night and as there were quite a number of guests checking in at the same time as us we were not offered any food or drink on arrival but were glad to find a bottle of water in the room's fridge.

Our room had a nice partial sea view overlooking the pool. The air con in our room could not be turned down below a certain temperature so it took a while to cool the room. The room had a very small en-suite with shower cubicle, no bath. The safe in room was free and there was enough storage space for 2 people.

Food - the breakfasts were very good and there was a reasonable choice of food at lunch and dinner, although I did not see many vegetarian dishes. We did find if we went to lunch or dinner later some of the food stopped being replenished so there was less choice than if we had dined earlier. We found the buffet restaurant had a canteen like feel and was extremely busy during every visit, I noticed unsupervised children sticking their fingers in the self service ice cream several times during the week, very unhygienic!

Drinks - Only one main bar which doubles as pool bar and we did not have to queue for drinks for very long. Limited cocktail choices made with locally produced alcohol, they were extremely sweet, weak and I was never tipsy once from the hotel drinks (and I hardly drink alcohol at home). We went to bars in Protaras to get a "proper" drink. My husband tried the beer at the hotel which he said was ok. We did not see much of the entertainment but there was kids discos, bingo, live music acts etc in keeping with a small hotel.

The pool area was extremely busy/noisy so we sunbathed on the quieter grass area where there are nice sea views. The grounds of the hotel are fairly small and there is a public beach next to the hotel (sunbeds/parasols on beach are chargeable). The area directly outside the al a carte restaurant has sunbeds and we thought as hotel guests we could use this area. After sunbathing there for a while a waiter told us to move as the area was only for guests using the al a carte restaurant. There were no signs to advise us this which I pointed out to the waiter (although I did notice signs were put up a day or two later) and as it was mid-morning by then we struggled to find free sunbeds elsewhere in the hotel grounds.

All staff at the hotel were polite and friendly but we have found this at all hotels we have visited across the world. Beach towels are available at the hotel but you can only exchange for fresh towels every 3 days. Protaras is approx 40 mins walk along the coastal boardwalk which we enjoyed in the evenings, and only 1.50 Euro each way on the local bus service. Take plenty of insect repellent, my husband was bitten by mozzies but I plastered myself in repellent which did the trick!

In my opinion the hotel was fairly average overall, the official rating for this hotel is 3 star which I agree with, I would not class it as a "Premier" Hotel as we have stayed at many 4 star hotels across the world which have all been superior to the Pernera Beach and better value for money.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
4 Thank Devon-Travel-lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 July 2014

We arrived back from the Pernera Beach Hotel at the end of June arriving back to rainy Manchester to end what was a fantastic holiday.

From day one all the staff at the Pernera Beach Hotel made us feel extremely welcome. We didn't arrive at the hotel until around midnight on our day of arrival. Tired and exhausted, we were delighted to hear from the chap on reception that we had a toastie and drink waiting for us in the pool bar - To say we were delighted by this would be an understatement.

Next we were given a brief overview of the hotel services and ammenities which included being told about the one free night at the on site a la carte restaurant Thalassa before checking into our room.

Our room was big and spacious, all decorated to a high standard, a TV which had both ITV and BBC (great when the World Cup was on) and a ‘Limited Sea View' which was far from limited - We overlooked the pool and a sea view to the right, couldn't have been better.

We have to say that the staff at Pernera Beach are a credit to the owner, all friendly, chatty and welcoming they really can't do enough for you - We would especially like to thank Mike on the pool bar who always knew our favourite cocktails, Maruis in the restaurant who always welcomed us with a smile and chatted to us about our day and Kitty who was the star of the entertainment team.

As for the rest of the holiday some of our top tips would be:

1. If you want to eat out make sure you visit the ‘La Cultura Del Gustro’ restaurant up the street (no more than a 2min walk) we ate there twice having steak in JD sauce and crab and lobster ravioli pasta and a bottle of wine all for under €49. Not only that the table service was impeccable and the ambience second to none.

2. We rented a car for 3 days through our tour rep - perhaps we spent a little over the odds and could have got a better deal if we shopped around there’s plenty of car rental places just up the road, we also bought full tank of petrol and gave it back half full despite visiting Nicosia, Fig Tree bay and Knossos.

3. If you like beaches Fig Tree Bay is only around 10 mins from the hotel, with crystal clear waters and golden sand it’s definitely worth a visit - some of the views could rival that of the Caribbean.

4. Another beach for the beach lovers is Knossos which we personally found even better than Fig Tree bay as it’s not as crowded with tourists - Knossos is very well known among the locals and much quieter - Not only that the waters are crystal clear and shallow - you can walk out a good mile and a half and still be standing.

All in all we had a perfect holiday and couldn't have wished for better, anyone thinking of booking should book in confidence knowing they're in for a great time. I believe the occupants of Pernera are made up of 40% returning customers which tells you a lot about the experience of this place. Utterly fantastic.

Thanks to all who made our stay so special.

Room Tip: 1. If you want to eat out make sure you visit the ‘La Cultura Del Gustro’ restaurant up the street...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank kyecass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 July 2014

Have been staying at Pernera beach on and off for a number of years and have just returned , but since the change to all inclusive, am sorry to say that it has lost its heart and family feel. The food was absolutely horrible the chef did not seem to have any imagination on how to present different dishes .
Could not cook a potato they where always hard ,felt sorry for any vegetarians they had little choice apart from salads .If you decided to have late evening meal 8-30 pm and some of the food had gone it was not replenished.The bar served beer in stupid sizes glasses seems like they could not trust adults with a pint glass. As to the entertainment was non existent not every one likes bingo or quiz nights. The only good thing to say is that the staff all of them were very helpful .and polite. So i feel very sad to say that I would probably not be going back

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Janet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 July 2014

i could write an entire essay about how amazing this hotel was, however i won't bore everyone, i'll keep it short and to the point.

from the wonderfully warm welcome, to the friendly staff, to the delicious food, to the beautiful surroundings, there isn't one bad thing i could say about this hotel. our room's were lovely, very comfortable and extremely well air conditioned. there was a wide variety of food both for lunch and dinner - i find usually that when you go for all inclusive most hotels will use lunch's leftovers for dinner time - not this hotel. every day there was something different.

the location was great. admittedly, on the coach journey my boyfriend and i were worried we'd ended up in the middle of nowhere, however when we reached our hotel we realised we were actually only 10 minutes away from all the action. the beach was directly on our doorstep, Protaras town was around 7 minutes away and we were 10/15 minutes away from Ayia Napa!

i would recommend this hotel to everyone - families, couples, even people wishing to travel on their own. you'll have an amazing time!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Leanne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level 5 Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 2 July 2014

Recently stayed here and found the whole experience to be a delight. We arrived in the early hours of the morning to a warm welcome from Stavros (no offer of refreshment but tea/coffee making in rooms). Our room was clean and well presented with amazing air conditioning! The room had all you would expect with a free to use safe! We overlooked the pool and to the side of the bar but didn't find any nuisance from the entertainment as the patio doors are very good at keeping noise out.

The breakfasts were as you would expect, something for all tastes including pancakes, porridge, meats, cheeses, meats, breads, pastries and the usual full English.

The pool bar is the hub of the drink supplies and entertainment, the staff friendly and very obliging. Cocktails freshly made to your own tastes. The snack bar is also in this area and offers plenty of choice suitable for most tastes (mostly things like nuggets, chips, pizza and toasted sandwiches). Tubs of ice-cream can be enjoyed here too.

Lunches are plentiful and varied as you would expect with salads and fresh fruit alongside a variety of hot meals, always at least 6 choices - for those with restricted tastes there are always chips and pizza on offer. Desserts varied and plentiful with plenty of fresh fruit. The ice-cream bar is also a popular choice with plenty of toppings to choose from!

Evening meals also are varied and plentiful, with at least one soup on offer, a variety of salads and meats and a good selection of main dishes with a variety of vegetable dishes also, most nights at least 4 different vegetables, always meats and fish, pasta and rice dishes. (Main dishes were always labelled but the salads and desserts were not). The desserts are well presented with a good variety, mostly cold but a hot dessert was also on offer, such as Chocolate Brownie with pistachio sauce (a particular favourite).

The choice of eating outside or inside for your meals is yours, soft drinks, chilled water, orange juice and wine/bier on tap and beautifully chilled.

The Al a Carte restaurant was lovely and we were given a complimentary meal to enjoy, a lovely touch, we enjoyed the Hot Stone, a novelty for my daughter!

As we had a late evening flight home, we were expecting to have to be inconvenienced or spend a bomb for a late checkout. Late checkout is priced at 40 euros but they offered a free shower room to book and luggage storage which was monitored at all times, even had lockers for your valuables as an extra touch.

Having stayed All Inclusive at other places, we expected to have to remove our tags on checkout of the room but the Hotel offers you the rest of your day as all inclusive, a nice touch.

The pool is a good size and unusually shaped, a good depth all round with plenty of steps to get in and out, there is a small child pool which was very popular with the little ones. Pool side showers and 'changing tents' are a lovely feature. Sun beds and parasols - usually a if you don't get up early and bag one, you have no chance but NOT here! The hotel was almost fully booked and we didn't have a problem getting a bed or parasol. Beds are situated around the pool which are popular, a patio area to the side of the pool and a lovely grassed area with sea views and a welcoming breeze. Beds are a good quality and not those horrid cheap plastic things that break easily. Tokens for pool towels are provided and can be exchanged for the towels and exchanged every 3 days, they are a nice size too!

The hotel is situated alongside a lovely sandy cove (with some rocks in the deeper water), there is a small area with the hotel beds but the sandy cove beds/parasols are municipal and payable.

The Kiddie disco is a popular event and the evening entertainment is varied and enjoyable, the Bingo is popular but at 5 euros a go, I did think it was a bit expensive for the entertainment value but that is just my view!

If you are looking for a family friendly, polite and welcoming hotel within easy reach of facilities, almost guaranteed sunshine, I would definitely recommend this.

The only negative would be having to fetch your own drinks but if you paid 15 euros you could opt for the A La Carte area and have drinks service but as a All Inclusive customer, this wasn't included. The plus side is that getting your own drinks does give you a little exercise, not much though as you are never that far from the bar!

Many people we spoke to said they were returning customers and I can definitely see why!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank JJ_Dragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, United Kingdom
Level 5 Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 1 July 2014

Just back from 3rd visit in just over a year to Pernera Beach hotel. In my last review I had felt that the quality of meats in particular seemed to have fallen but I am happy to say that this time everything was first class. Good quality meat and excellent salads and desserts. Terrific location and very friendly staff.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank AnneL534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pernera Beach Hotel

Property: Pernera Beach Hotel
Address: PO Box 33005 | Ifaistou 17, Protaras, Paralimni 5310, Cyprus
Region: Cyprus > Famagusta District > Paralimni > Protaras
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Protaras
#9 Spa Hotel in Protaras
#9 Romantic Hotel in Protaras
#10 On the Beach Hotel in Protaras
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Pernera Beach Hotel 3*
Number of rooms: 191
Official Description (provided by the hotel):
This charming hotel is located in "Pernera", a small area on the outskirts of Protaras, which has developed into a resort of its own. The hotel is right on the sandy beach of this quiet resort with restaurants, bars and many shops nearby. The Pernera beach hotel has a rich variety of sport and leisure facilities including:supermarket/souvenir shop, conference room, hairdressing salon, squash court, whirlpool bath, sauna, gym, massage room, two floodlit tennis courts, volleyball court, mini football ground, darts, games room, sun terraces, lounge bar, children playground, indoor swimming pool, a large outdoor swimming pool, children's swimming pool, a scuba diving center, water sports and a great variety of in-house entertainment. ... more   less 
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Also Known As:
Hotel Pernera Beach
Pernera Beach Protaras

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