Arrived 27th June 12 during a staff strike. Bedroom was disgusting, dirty tiles disgusting dirty overflow in bath, The overall condition of the hotel is very shabby and in my opinion it is only a 2 star. Staff and entertainment team are great and this is the only good point. I read other reviews and those that rate this hotel must be half blind. We would never recommend this hotel to anybody, it needs a complete overall as it is very dated. The worst hotel we have sayed in. The air conditioning in the bedroom was useless. The games room had holes in the floor and missing ceiling tiles which seem to have been missing for months according to other reviews. Tiles in the pools loose and missing. Whilst the staff and entertainment team were great they did not compensate for the state of this hotel. A few ear infections reported during our say. The Thomas cook rep was not at all helpful and we had to ask for a complaints rom to fill in. The rep actually run out of forms so this tells you something. I could go on and on but I have just sent my 4 page complaint letter to Thomas Cook.
- Official Description (provided by the hotel):
- Tsokkos Beach Hotel is superbly located in the heart of Protaras center and within walking distance you may find one of the best golden sandy beaches of Cyprus, Protaras Bay. From guests to team members, Tsokkos Beach Hotel is all about providing a place where you can truly be yourself. Recently refurbished, the hotel has a welcoming and lively atmosphere with a wide array of facilities, daytime activities and evening entertainment. Soak up the sun by the lagoon shaped pool and relax by the raw beauty around it. The spacious accommodation, friendly staff, and relaxed ambiance make it an all round appeal for a perfect beach holiday. ... more less
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- Also Known As:
- Tsokkos Hotel Protaras
- Protaras Tsokkos Hotel