The purpose: We stayed at the Tsokkos Beach Hotel for 2 nights (1/7/2012- 3/7/2012) because of a friend's wedding.
The room: We asked a 3person room..Instead of this we got a 2 person room with an extra child bed. The room had pool view and a very nice smell of... smoke. The smoke detector was covered with a plastic bag and the air-condition was smelling discusting. When we complained about this, the receptionist told us that there is no available room and all the rooms are for smokers so we have to stay in this room. 2' later he called back and said if we like to check the room next to us and the problem fixed . Our new brand room, had damaged bathtub and the toilet cistern didn't work well.
The breakfast: The breakfast wasn't as good as we expect, but this is not as important as ..the bill
THE BILL: we were asking for 2 days how much will cost the room per night and no one could answer the question because he/she wasn't responsible for this and we had to ask the manager (because of the wedding our rooms had a special price). The night before the check out the receptionist told us a price that was quite good according to the service, so we didn't complained (actually we felt very lucky!!)... But the things had change in one night and when we went to the receptionist to pay, the bill got double price in one night!!! As extra points i have to mention that the manager was very rude, he was lying about the price and after an 1 our argue he gave as an extra discount (15euros approximately)!!!!!
The Conclusion: we paid 275euros for 2 nights (including breakfast) for a room with no BASIC facilities
- Official Description (provided by the hotel):
- Tsokkos Beach Hotel is superbly located in the heart of Protaras center and within walking distance you may find one of the best golden sandy beaches of Cyprus, Protaras Bay. From guests to team members, Tsokkos Beach Hotel is all about providing a place where you can truly be yourself. Recently refurbished, the hotel has a welcoming and lively atmosphere with a wide array of facilities, daytime activities and evening entertainment. Soak up the sun by the lagoon shaped pool and relax by the raw beauty around it. The spacious accommodation, friendly staff, and relaxed ambiance make it an all round appeal for a perfect beach holiday. ... more less
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- Also Known As:
- Tsokkos Hotel Protaras
- Protaras Tsokkos Hotel