Having just read the very latest reviews of this Hotel I have to say there spot on and the early reviews of which we read before booking are slightly on the rosy side.
To be brief about the good points.
Hotel - Spotless,Clean no problem at all ,good location
Beach - Fabulous,water crystal clear,nice slopes to the deep areas fab for snorkelling.
Pool - Clean and big enough without be stupidly large.
Location - Hmmm good and bad ,excellent for beach but in the heat of August we found walking to Protaras at night quite hard work and yes we are fit enough lol,also its more like 30 mins to get there than 20 mins.I would say in less heat say Sept/Oct it would be no problem.
Staff - Well I haven't read one bad review about the staff ,but they did there jobs and were very efficient but I cant say that hardly any of them smiled.If im being honest I was slightly disappointed in them on the friendliness side of things.Infact one particular staff member really showed there true feelings please read on.But then again it is august and there at peak times and very stressed ( do any of us smile in our jobs ).
The BAD points.
1. This isn't really a bad one as I classify this as our fault and I will never ever make this mistake again.We were on a late flight back home so we were out of our room at 12pm.To be picked up at 6pm.We asked about a late check out but were told no as hotel very busy,we had no problem with this.But there was NOT like another reviewer said a room that you can have to shower in ( like other all inc hotels do ) .But you had to go downstairs to the public toilets and shower rooms to change,which isn't that nice when you witness other males on the beach area clearing there noses on the grass ( get the picture ).But I have to say the public downstairs toilets were spotless not like a previous reviewer has said which was " very dirty ".I think there meaning the idea is very dirty,but the ones I went in were clean.
2. This is the MAIN point and what upset us the most ,we arrived late 11.30pm on Saturday night so we already missed our lunch and dinner.We had to check out at 12pm ( dinner time ) on the next Saturday.The hotel did offer us both those meals but obviously we could only have one lol as bus picked us up before the night time meal even began.The argument is not about meals.
WE PAID ALL INCLUSIVE !!!! and that means you get drinks from ALL of the bars you could get drinks from BEFORE you CHECK OUT !!!.
I know the hotel manager will reply to this and say you can have a meal with drinks and yes you can but what he will not tell you is once you go out of the restaurant area you CANNOT get drinks in the heat of 38 degrees at bars you could do before even though they openly admit to you have missed your first two meals so surely you have missed rinks as well !!.You are very much treated as a 2nd class person if your on a late flight and an ALL INCLUSIVE DEAL.
My wife went to the bar after our check out time with the attitude of this isn't fair and I want what I have paid for.We got an extra round of free drinks after a heated exchange with the bar manager who tried blaming it on the flight company as they don't explain this in the brochure.He then went on to say to my wife and I quote " we have to smile at everyone all day and no one pays us for that " which I find extremely offensive and shocking.You need to realise we work hard in our own countries and are on a holiday and we want to relax and recharge and have paid a lot of money for our 2 weeks holidays etc etc.it also highlights just what a lot of the staff really think of us.
I would like to mention the evening entertainment was a little poor but the DJ ( forgot name sorry ) works very hard on a limited audience and he derseves better as he was quite good.But I agree they need far more decent acts and for longer time slot as this is what gets bums on seats and in turn money at the bar flowing !!.
Having said all of this if your on early flight back home and all inclusive you will be fine but if your on a late one then watch out.
Would we go back ...........hmmmm we might think about it if we got the correct flight times to coincide with the hotels all inclusive policy.But I have to agree with another reviewer I think you are treated as a 2nd class person on all inclusive and this left a bad taste in our mouths on what was on the whole a decent holiday.
WHAT A SHAME !!.
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- Also Known As:
- Cavo Maris Beach Protaras
- Hotel Cavo Maris Beach
- Cavo Maris Cyprus
- Cavo Maris Hotel Cyprus