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“very nice friendly place”

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Golden Coast Beach Hotel
Ranked #17 of 65 Hotels in Protaras
Certificate of Excellence
Reviewed 22 August 2014

perfect for holidays in the sun, beautiful beach very good hospitality, friendly staff, you feel welcome, very good food, many activities provided everyday, mini waterpark for kids, kids friendly
only the garden needs a bit improvement

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Limassol28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis T, Reservations Officer at Golden Coast Beach Hotel, responded to this reviewResponded 24 August 2014

Dear Guest,

Thank you for sharing the experience from your recent stay with us at the Golden Coast Beach Hotel.

We are delighted to read that you had a perfect holiday and that you were happy with all the services provided by our staff. We would like to thank you for your great compliments about the beach, hospitality, staff, food and activities of our hotel.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward in accommodating you back to our hotel within the near future.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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579 - 585 of 1,202 reviews

Reviewed 22 August 2014

The hotel is not well situated if you like to walk to a lively spot. There is not much around except for a local town with local tourist trash. Hats, belts, Cyprus sweets, friendship bands and the like. The local town has an assortment of British based food but there are a couple of decent restaurants. You can even get a pizza hut meal deal if you really want to.

The thing I liked about this hotel was the reception, you think you are going to enter a simple hotel lobby but you are instead presented with a grand marble based entrance. We arrived late but were well looked after and directed correctly to our room.

We booked a superior sea view and it was exactly as I would expect. Free safe and free fridge key! Make sure you ask for the fridge key!!

The beds were firm and reactively new, I slept well. The maid service was standard and came every day and when they were used to our habits of leaving late they managed around it with no complaints.

The bathroom was clean and in order. We had a hair dryer that worked and decent enough soap and shower gel, we discarded our own in favour of the hotels.

We had TV but it was rubbish, one channel was pretty much where stayed and that was because it kept repeating Ice Age 1-3.

Coffee and tea were provided in the room and daily replenished, but if you like your tea get extra milk at breakfast.

The balcony would of been nice if we had an outside light on the balcony.

The fridge was not really that cold and to be honest we didn't bother with it.

Our air con was great and the room came with a fan, setting this to low with the fan on made a really pleasant heat, at 40 degrees outside walking into a cool space was much needed.

We turned our AC off at night and slept better.

The hotel has good lifts but if you weigh too much don't get stuck!

The pool area is lovely however be warned it can get slippery I saw a couple of people slip and bang their bones.

The pool staff are dealing with all types of cultures and Russians all day long so don't be surprised if they just serve you and move on.

Learn the local lingo and pay them some respect. They work very hard and get very little of recompense for what they do.

We went all inclusive and this was OK, however the resort was publicly accessible and this made for paying customers receiving preferential treatment. If you go on a Greek bank holiday expect to be overrun with local visitors.

The beer is rubbish, the spirits are weak and too sweet! The wine is nice and gets your drunk a lot quicker than the vodka.

The food is cooked on the day, has flavour but is not top quality, edible but not extremely enjoyable! Not a lot of choice but not a lot of waste meaning the food seemed fresh. Although going out for a night to a restaurant where you are paying for the food seemed a lot better and tastier than the hotel grub.

The service areas are clean and tidy and the drink dispensers are free of mess and there are no wasp or bugs attacking you when you get your food and drink.

As a British tourist I prepared myself and my family for the eastern European culture and Russian element that uses the hotel. Once the adjustment had been realised living alongside these cultures was not that hard. Read up on why they are so moody and why they don't say thank you!

Overall the hotel was great, for the money I would of liked better but as we booked during August everything is so over priced its hard to differentiate between the really good and the just good!.

The entertainment was fun, but you really have to get in to the swing, its not your X Factor style more like a make up as we go along type of entertainment with any mix of language being used at any time. It was repetitive which just show laziness or lack of imagination. They stayed to the script and it showed. The hotel put on extra themed nights but they were short and lacked umph! We tried to get involved but it was just.... boring.

There were no discos, and half the hotel was off limits, I don't know why this was, seating area's and bars were simply not used and closed.

Abra Kebabra in Penera served fantastic food and reasonably priced

Hotel: In the lift, get off at -1 floor for the pool its much quicker than ground.

Get a bus to Aiya Nappa its great.

Go to Serena Bay a 10 minute walk, turn left out the hotel on the seaside path and follow the bay around the small harbor until you get to a secluded beach, lovely bar and great food.

If its hot, then make sure you sit under a fan in the hotel eating areas.

You can change your beach towels daily

Don't shop on resort, use the shop just outside the hotel.

Remember if you have a late flight you need to provision for food and drink, as they will cut off your all inclusive bands past 12 pm.

Room Tip: Sea view Superior was fab!
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  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
4  Thank DCRH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis T, Reservations Officer at Golden Coast Beach Hotel, responded to this reviewResponded 24 August 2014

Dear Guest,

Thank you for sharing your experience from your recent stay with us at the Golden Coast Beach Hotel.

We are pleased that you overall found that the hotel was great. We and our team thank you for your nice compliments about the reception, cleanliness and pool area of the hotel. Regarding the location, within walking distance there is the area of Pernera, which has only a few restaurants, bars and shops. However, an only 10 minute drive with the bus will find you to the main strip of Protaras which has a lot more attractions and things to do. Furthermore, regarding your comment of areas that are out of limit, this is because these areas are used for special functions of the hotel, as well as other indoor areas only used during bad weather conditions (as the outdoor areas can not be used).

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward in accommodating you back to our hotel within the near future.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014 via mobile

The hotel itself is lovely, nice pool and so close to the beach. The staff are so friendly and helpful, will go that extra mile for you but the food....below cat food standard. Was half board and spent most of the time eating out, if that could be sorted would highly recommend.

Stayed: August 2014, travelled with friends
2  Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis T, Reservations Officer at Golden Coast Beach Hotel, responded to this reviewResponded 23 August 2014

Dear Guest,

Thank you for sharing the experience from your recent stay with us at the Golden Coast Beach Hotel.

We and our team would like to thank you for your nice compliments about the pool, beach and staff of our hotel. It is unfortunate however you feel this way about the food. Satisfying each individual's expectations concerning the food is very difficult, however taking in mind the vast majority of reviews the food quality is one of our strongest services.

Once again, thank you for taking the time to post your review on Tripadvisor. We would be more than happy to accommodate you again at our hotel within the near future.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

Stayed here for a week as my daughter was getting married from there.Everything about the week was amazing,the Hotel ,the food and especially the staff,from breakfast to the evening meal they never stopped working .it was like a well oiled cog ran like clockwork.Andy the night porter was so versatile,serenading us at the evening meal then working through the night on the desk.
There is only one thing I have to say which is negative and that is that the Hotel could do with a slight makeover ,not enough electrical sockets and the hairdryer may as well not have been there,but other than that it was amazing ,if you are getting Married here the Hotel hair and make up girls are brilliant ,chill you out before the wedding and are so helpful.xx

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
Thank Brenda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis T, Reservations Officer at Golden Coast Beach Hotel, responded to this reviewResponded 23 August 2014

Dear Guest,

Thank you for sharing the experience from your recent stay with us at the Golden Coast Beach Hotel.

We and our team are delighted to read that you found everything amazing within the week stayed at our hotel. We would like to thank you for your great compliments about the food, staff and hairdressers. We would also like to inform you that a makeover is already in place, with half of the rooms only recently been renovated, whist the remaining planned to be renovated within the winter period.

Once again, thank you for taking the time to post your review on Tripadvisor. We hope that we will have the chance to welcome you back to our hotel.

Best Regards

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Reviewed 17 August 2014

I enjoyed my staying in the best room 421 of the hotel,with balcony ,5-th floor,perfect view to sea side.
I recommend you to think to choose this hotel if you are searching to be in sea vacation.
You have all comfort in a one place,plus Spa service.
I was with my niece 9 years old.She adored the location.I had my 60 birthday there,my marriage day,i received special gift & congratulations with a bottle of champagne from the hotel management.Thank you.
Hotel very clean,very safe,family place,you can control your children very easy way,nice stuff,nice reception.
Excellent local & international foods,all inclusive with different kind of foods and drinks.With so kind chefs.
Very good organized programmes for children and for adults ,show time after dinner,during the day with gym,yoga,swimming plans.........
The hotel needs someone special to keen eye to anyone wants to learn swimming in the pool.
The hotel needs a doctor,whole day service,consultation, to help with general issues to feel in security.
Yes ,the internet option is chargeable but as many hotels in Europe.May be better to be more relax and far from your routine.
I can say ,i passed superb vacation.I stayed in the hotel 14 days without any tourism out.I never bored ,so relax,so beautiful area.
Good Luck.

Room Tip: ,all rooms are fine ,but In the main building in the middle you can feel more near from the beautifu...
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  • Stayed: August 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
2  Thank 13Thanx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis T, Reservations Officer at Golden Coast Beach Hotel, responded to this reviewResponded 23 August 2014

Dear Guest,

Thank you for sharing the experience from your recent stay with us and for your wonderful compliments.

We are very pleased to read that you had a superb vacation, by feeling relaxed throughout your holiday whilst never getting bored. We would like to thank you for your great compliments about the location, views, cleanliness, staff, food and entertainment of our hotel. We will take your recommendations in consideration in order to improve for the future.

Once again, thank you for taking the time to post your review on Tripadvisor. We would be more than happy to accommodate you again at our hotel within the near future.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

Well where do I begin ? This hotel is defo NOT 4 star . 3 star at the most , We went all inclusive Very little variety in food choices . Wi Fi is charged . You have to pay for the fridge and extra for the mini bar . We arrived at 01 00 and had a sandwich left in the warm room ( god knows how long it had been there ) Unable to get a drink either ! The rooms are in need of a lick of paint . No chance of getting sunbed if you dont get up at the crack of dawn .
For the money we paid it was not worth it . Try the Royal in Playa del Carmen or Cancun. That is 4 star and miles away from this hotel in quality and service .

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank brinpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis T, Reservations Officer at Golden Coast Beach Hotel, responded to this reviewResponded 17 August 2014

Dear Guest,

Thank you for sharing your experience from your recent stay with us at the Golden Coast Beach Hotel.

We and our team are sorry to read that your stay with us did not meet your full expectations. This year we have reduced the price of the WiFi from 6 Euros to 3 per day, which is a service charged in most hotels in the area, such as well as the mini bar. Regarding the cold plates, i would like to inform you that these are only prepared 2 to 3 hours prior to the arrival. Unfortunately we cannot do anything about the temperature of the room before the guests arrive at the hotel, as the air conditioning operates only with the key in the socket. We are also very sorry you were not satisfied with your room as you might have been allocated to one of the rooms that have not been renovated yet. Nearly half of our rooms have only recently been renovated with the other half scheduled to be renovated within the upcoming winter period. Regarding the sunbeds, this may have been a problem as from what i can see you have stayed within the first two weeks of August, which is the highest in occupancy period of the season.

Once again, thank you for taking the time to post your review on Tripadvisor. We would like to have the opportunity to accommodate you again in our hotel, hoping that your next stay with us would be much more satisfactory.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014 via mobile

We have just come back from having our wedding at the hotel. Cant thank Maria enough it was perfect. A big thank you to Mandy and Hayley from the hair dressers they are brilliant at what they do and made the run up to the ceremony chilled and relaxed.
Hotel was lovely room could have done with a bit of an update but we only slept and got changed there so didn't bother us too much. The running of the staff at meals time was great they work hard but are lovely and always a smile and hello. I know some dont like Andy playing his keyboard at tea time but we as a family loved him. I thought he added a bit of atmosphere. I have to meantion the young man playing the piano at the bar of a night.what a talent he has Amazing. I could have listened to him forever. I hope he gets the recognition he deserves.
Animation team were lovely and worked so hard.my husband loved playing water polo with the guys and girls.
Loungers werent a problem first week but we could see a big difference second week as it was busier not just for pool side but even for evening meal there was a queue.
I was worried about the Russians at the hotel but they were actually ok although id say its more the russian kids that are the problem very arrogant but this is not the hotels fault.
Food was lovely but like some others have said a bit repetitive and even though we didnt have kids we noticed not alot of choice for them.
Over all though a brilliant hotel.we had a great holiday and wedding so couldn't ask for more. Thank you

Stayed: August 2014, travelled with family
1  Thank Bryony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis T, Reservations Officer at Golden Coast Beach Hotel, responded to this reviewResponded 16 August 2014

Dear Guest,

Thank you for sharing your experience from your recent stay with us at the Golden Coast Beach Hotel.

We are very pleased to read that you had a great holiday and wedding as well as finding everything brilliant. We and our team thank you for your great compliments about the room, staff, food, entertainment and animation team of the hotel. We will pass on your gratitude to Maria, Mandy and Hayley.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward in accommodating you again in our hotel within the near future.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Coast Beach Hotel

Address: PO Box 33171, Protaras, Paralimni 5311, Cyprus
Region: Cyprus > Famagusta District > Paralimni > Protaras
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Protaras
#12 Family Hotel in Protaras
#13 Luxury Hotel in Protaras
#13 On the Beach Hotel in Protaras
#24 Romantic Hotel in Protaras
Price Range: £66 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Coast Beach Hotel 4*
Number of rooms: 228
Reservation Options:
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Also Known As:
Golden Coast Beach Protaras
Hotel Golden Coast Beach

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