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“Going Downhill”
Review of Iliada Beach Hotel

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Iliada Beach Hotel
Ranked #47 of 65 Hotels in Protaras
Whitley Bay England
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Going Downhill”
Reviewed 24 September 2012

Just returned from The Iliada Hotel after a 2 week stay and very sorry to say that the decline in the hotels standards and qualities are very noticeable and it is no longer the 4 star hotel it used to be. I would suggest it is only just a 2 star and is going downhill rapidly.
It is badly in need of re-furbishment and a complete re-vamp and the sooner this happens the better. The quality and variety of the food is poor with breakfast being sometimes hot sometimes cold and they are continually running out of plates,glasses and cups and saucers.
If you have booked here you are not certain to be staying at the Iliada as overbooking is a serious problem and guests are continually farmed out to other hotels in the Tsokkos group at all times of day and night. They will offer you an upgrade to fully inclusive as a sweetner for you to move.
Big plus at this hotel are the Staff particularly the Cypriots, but all the staff work hard to make your stay a happy one in very difficult circumstances.
We have holidayed at this hotel now for many years but will not be returning until something is done to get it back to a 4 star.

Room Tip: Be prepared to be disappointed !!!
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  • Stayed September 2012, travelled with friends
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Helpful?
6 Thank TheDoog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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English first
Bristol, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 September 2012

The hotel is situated right on the beach, is clean and tidy and sheets and towels are changed daily, the food is ok but beware of paying extra for Sea Views and/or High Floors.My wife and myself paid £98-00 sterling each for these but on arrival were given a room on the lowest level MINUS TWO which although at the back of the hotel had no sea view due to a row of trees growing between the room and the sea across the swimming pools and the erected sun umbrellas.There was no balcony, only a table and two chairs on a small patio area where everyone entering or leaving the pools or beach could see you if having an alfresco drink etc;. After complaining we had to wait four days to be transfered to a room on the second floor which had what we had paid for.

Room Tip: Rooms at the back are very quiet but try to avoid floors minus one and minus two.
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  • Stayed September 2012, travelled as a couple
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Helpful?
1 Thank Joyce D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 September 2012

Got to the hotel at about 1am to be told that there was no room available!Had to be shipped to another hotel-which was actually much better for our first night.Got upgraded to All Inclusive for the trouble,but this could not compensate for the rude and unhelpful staff!!

The hotel was clean,although dated. Food was standard.

I would not recommend this hotel at all.

  • Stayed September 2012, travelled with friends
    • Value
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Helpful?
4 Thank GeorgieSunDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartlepool, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 September 2012

stayed at the lliada for two weeks in august hotel was not a four star it was more like a two star rooms were inneed of a refurb .. food was like pig swill coudnt eat it was so bad .staff were good and friendly . but i would not stay at the lliada hotel again.

Room Tip: we booked asea view room oct 2011 paid a 150 pounds extrafor a sea view room when we got there th...
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  • Stayed August 2012, travelled as a couple
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Helpful?
3 Thank Stephen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glasgow
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 September 2012

stayed at the iliada beach 22nd aug till 5th sep 2012.
the hotel is situated right on the golden sandy beach with water sports for everyone.
the front of the hotel is situated on the busy shopping centre, bars and restaurants .
the reception was friendly and rooms are spacious ,clean , and always cleaned daily with fresh towels.
there is also tea and coffee making facilties within the rooms and also a hairdryer and small fridge .a safe is also in each room and the key can be purchased from reception around 12 euros per week.
breakfast , lunch and dinner are all very good with loads of choice and mainly served buffet style.
lunch is the exception where you order from a menu , but choice and portion size is amazing.
drinks are served from 10:30 am till middnight and include soft drinks .wine beers local spirits and all cocktails. there is also tea and coffee available snacks and ice cream.
the pool area has good size pool loads of sun beds and pool side bar , the beach is approx 25 yds from the pool itself.
the stafff are very frielndly and helpful and the bar staff in the hotel bar at night are brilliant.
entertainment could be a bit better at night but something for most people as various different acts on nightly except wednesday`s ( seems to be rest day ) .
daytime activities around the pool for everyone to take part in if they want.
beach towels are available from reception for 10 euro deposit per towel refunded at end of stay and you can change daily for clean ones.
i cant fault this hotel in any way at all and will definately be returning in the future

Room Tip: side view rooms look onto neighbouring hotels but i never found this a problem . but best rooms woul...
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  • Stayed August 2012, travelled as a couple
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Helpful?
1 Thank baldhaggis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 September 2012

Stayed for one week again this year and we felt the standard of this hotel has dropped, needs a refurb and food menu needs looking at. Would stay agin but on a bed and breakfast basis as food was not appetising or plentiful. Dinner times changed and if you were not down early food was limited.the staff are very friendly and the rooms lovely. It's such a shame standards have dropped here and hopefully this can be resolved and get back to being the superb hotel it was.

  • Stayed August 2012
    • Value
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Helpful?
1 Thank Jannybroads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Feltham, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 August 2012

Spent our holiday at the Iliada Beach Hotel Protaras from 11/8/12 to 21/8/12. On arrival at approx 4.30pm we were told that our room and our friends room which were sea view and side sea view would not be available until Monday 13/8/12, so we were offered inland view rooms until then. As compensation for the inconvenience we were offered a free drink with our evening meal for 2 nights and free mini fridge and safe use for the duration of our stay. Although the staff at this hotel were very pleasant, I do feel Tsokkos Hotels booking system needs to be seriously looked at as this was not a last minute booking, we actually booked these rooms with Hotels4U in December 2011. It would appear from reading other reviews that this has happened to others, so will avoid Tsokkos Hotels in the future. The hotel was very clean but as others have said a bit dated and certainly not 4 star, possibly 3 star at the most.

Room Tip: Go for a front sea view above the 1st floor if you can.
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  • Stayed August 2012, travelled with friends
    • Value
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Helpful?
Thank r0gerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Iliada Beach Hotel

Property: Iliada Beach Hotel
Address: 21 Protaras Avenue | Protaras, Paralimni, Protaras, Paralimni 5296, Cyprus
Region: Cyprus > Famagusta District > Paralimni > Protaras
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#20 Luxury Hotel in Protaras
#27 On the Beach Hotel in Protaras
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Iliada Beach Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
Iliada Beach Hotel combines comfortable accommodation with one of the finest golden beaches in Cyprus in the heart of Protaras center. A wide choice of restaurants, bars, shops and water sports will ensure an unforgettable holiday for the most discerning traveler and families alike. Our beachfront location will enhance even more this perfect holiday under the sun and the crystal clear waters of the Mediterranean Sea. Iliada Beach Hotel is an excellent choice for guests seeking quality accommodation and excellent service along with a wide range of facilities ... more   less 
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Also Known As:
Hotel Iliada Beach
Iliada Beach Protaras

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