I visited the Pearl on the 1st may for a week. I arrived around midnight, for such a superior hotel i was shocked to be dropped off on the main road with my belongings.... the entrance to the hotel is down an extremely steep brew. I was ready for my welcome drink that i had been reading in previous reviews, there wasnt one.... Check in took no more than 15 minutes, and my cases were brought up to the room shortly after.
The room was very plain, and there was a missing picture off the wall as there was a large screw in the plaster board. The beds were very comfy as previous reviews and the bedding was a very good quality. The bathroom was the best i have ever stayed in, it really went beyond my expectations, this was the only part of the holiday that went beyond my expectations, 2 sinks is a great idea, and the rainshower was just heaven, although virtually impossible to turn on without either burning or freezing yourself, i noted a few days in to leave the handle at eight oclock and that was a good temperature. There are a lot of light switches in the room, and the cove setting was just perfect... The maids kept my room very nice indeed. I ordered room service and it was delicious, well worth the 50 minute wait. The balcony was in full shade so i never ever sat on it, plus it overlooked the main restaurant, it was never noisy, just i only paid for a limited sea view and not a full sea view, boy was it limited, you had to wretch your neck out of its socket to see the sea, but thats the room type i had booked so.. The air con was a bit noisy, i am a very light sleeper though. I must say, the rooms are lovely and quiet and the balcony doors are very well soundproofed.
The staff in the hotel are very professional, they create a low key atmosphere, almost like a business hotel, there was a lady on reception, i think her name was spelt Glykias? she was so lovely and helpful, nothing was too much for her, we had asked another staff member if we could pay and keep our rooms on, she tried her best not to let us, however, the young lady i mentioned tried her very best to let us, and we kept our room on until 4.00pm.
The pools are ok, bit of a strangely laid out hotel for me, but they were nicely kept and plenty of sunbathing space. I did like that you could pick were you wanted to sunbathe, however i was well aware that some customers were not happy with their allocation purely because the hotel was starting to get busy. It was annoying listening to other guests saying they were in the sunrise beach b&b next door and were upgraded to the pearl on half board for free? And the couple sunbathing next to me were given a suite with a full sea view and they had not booked a suite as far as they knew?
The beach is ok, not as nice as it has been, purely because of them building the wooden walkway . Its only 10 steps to the beach so great for a dip in the sea. The weather was amazing, mid 30's all week. The breakfast were amazing, pancakes, omelettes, proper bacon, the best hash browns i have ever tasted, the most amazing fresh orange i have ever tasted. The main chef was Andrea, he made great omelettes and brings them to your table if there isnt a cue. The main restaurant is set half inside and half outside, lovely at night time, however i did not enjoy the music at the evening meal, to loud and to miserable, but thats just down to personal taste. There were a lot of babies at the hotel, they were looked after very well. I felt the hotel lacked atmosphere, it was dead after 10.30pm, i did find the hotels bar, but it was not inviting at all, and very dark indeed, i am all for mood lighting, but i walked in and walked out.
As you will read from my review i gave a mixed review. I would recommend this hotel to families with small children that like 5 star facilities and keeping themselves to themselves. I have been to protaras 5 years on the run staying at various hotels.. I am looking at the Capo bay for summer 2014, i went i and the atmosphere was much warmer in the evening.
Please know, Thanos the head waiter boss man runs a very tight ship and the staff run to serve you, they work very hard indeed!!! A lovely young lady will come to your sun lounger with drinks around the pool, a very nice touch. Once in the week a young lady came around the pool area with very thinly sliced fruit, would have been nice every day, not sure why it only happened once?
I ate at the American bar reef as part of the dine around option, the food was only ok, the service was ok, when my order was being taken by the gentleman waiter, i asked for a garlic bread, i was abruptly told 'that would be extra' it was 2 euros something...... I asked for a medium cooked fillet steak, it was hammered, i was so hungry i just ate it, i will not be eating in there again.
Let me say how different my experience at Kykylos was, thats the greek restaurant on the strip, a bit of a rocky start, waited a while for a drink, then another fair wait to order, it was not busy at all, this is always my concern. The food was vey good indeed, i had veggy balls and then the chicken kebab, very nice.. greek salad was amazing too.. The staff were very casually dressed compared to how thanos team were presented at the hotel? I was told the hotelier owned the restaurant too.
The resort is very touristy, but it has everything you could ever need, the usual tourist shops, great bakeries and ice cream shops to a costa coffee, pizza hut and a mcdonalds.
I did enjoy my stay, i just felt it was to formal, would be a perfect honeymoon hotel.
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