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“unique paradise hotel”

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Crystal Springs Beach Hotel
Ranked #4 of 65 Hotels in Protaras
Certificate of Excellence
Reviewed 11 May 2011

I have been to crystal springs for two weeks and honestly i had my best holidays ever. All the staff of the hotel was really helpfull and kind.The rooms was very clean and spotless. The gardens of the hotel are fantastic with all the variety of trees and flowers.The food was delicious es[essially the dinner with all the kind of exotic foods. Finally i have to say about restaurant which is the best well managed hotel restaurant, full service in everything and very kind.
I have to say a big thanx to a young man who was working as a second manager of the restaurant because he did everything for us to feel unique

Room Tip: the new rooms are perfect
  • Stayed: May 2011, travelled as a couple
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1  Thank diva186258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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796 - 802 of 1,230 reviews

Reviewed 10 May 2011

perfect went for my 50th birthday and had an amazing time ,food varied and well cooked ,rooms lovely,clean towels daily ,allways very polite happy staff especially lady on pool bar we will be going back

Room Tip: room 501 top floor at the end perfect
  • Stayed: May 2011, travelled as a couple
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Thank debeny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2011

From the moment we arrived at Larnaca Airport, and were met by our driver, who escorted us and two other passengers to our luxury taxi transfer to the hotel, we embarked on one of the best holidays we have ever had.
The hotel check-in was swift and efficient, by a very nice receptionist ( Anastasia), who was extremely helpful and informative.Our accommodation was of a very high standard, with a very clean, spacious and airy room and nice bathroom, with a superb sea-view from the balcony,.
From our very first meal, breakfast next morning, the food, staff and service was of the highest order, and remained that way for the rest of the holiday. The food was of the super quality and exceptional variety, with extremely attentive restaurant staff.
When we saw the pool and surrounding gardens, we did not want to move very far the hotel, as we had everything we could possibly require, to hand.
All in all, this was a wonderful holiday which we both enjoyed immensely, and we shall certainly recommend Crystal Springs to all our friends.
Thank you,
Peter & Anne Norton (Room 124)

Room Tip: Book early and specify a floor level if possible
  • Stayed: April 2011, travelled as a couple
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Thank peternorton2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2011

We had been in Cyprus for 4 weeks and decided to spend three nights in Crystal Springs on all inclusive basis before we returned to the uk.
It was a good choice of hotels. The hotel was spotless, the food very good and the service excellent. We have stayed in very good hotels in Cyprus many times and feel that as far as standards and efficiency go this was up there with the best of them.
The hotel is in a perfect location, away from all the noise of Protaras, but only a short taxi or bus ride if you want it.
As far as the staff were concerned, I have never ever been to a hotel where every single one of them seem really pleased to look after you and make sure you are enjoying your holiday. The hotel boss was even playing volly ball with some of the younger guests!
I would recommend that you visit this hotel and check it out for yourselves - you will not be disappointed I am sure.

Stayed: May 2011, travelled as a couple
1  Thank ChrisandRay20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2011

We have travelled all over the world and stayed in many 4 Star All inclusive hotels. We cannot find any faults with the Crystal Springs Hotel. A very well run and managed hotel. Excellent food. Spotlessly clean. Very hard working staff and a visible Management team who ensure you have an enjoyable holiday. This was just what we were looking for and happily found it. We had Room 127 on the first floor with beautiful sea views. We wanted to get away from the busy resorts with bars and noisy night life.etc. The Hotel is in a lovely position overlooking the sea with large pool and bar area and gardens sloping down to the small beach. All very well cared for with lots of sun beds Would recommend the hotel for families with young children, couples both young and retired. Some entertainment in the hotel usually alternate nights but no rowdiness and problems caused by excessive drinking which we have experienced in some All inclusive hotels resulting in disturbed sleep. . There is a frequent bus service from the end of the drive if you want to explore the rest of the Island at very little cost. .Hire cars and scooters are available nearby.
There was a good mix of Guests from Germany, England, France and Poland. We would certainly stay at Crystal Springs Hotel again and possibly take other family members including grand children.
Book your holiday here with confidence its great.

  • Stayed: April 2011, travelled as a couple
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3  Thank anonimus10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2011

Overall i must say we had a very mixed experience in this hotel. We chose it because it has a very nice garden and beach, a truely magnificent setting. Also outstanding is the service! Very friendly, efficient, professional, compliments to the maitre d' hotel.

That is the plus side, on the negative side i must mention the rooms are not really 4 star, with very basic furniture, painted in white. The lifts are as old as the hotel (over 20 years), noisy and rattling, one was broken most of the time.

The worst is the food. If you choose BB, you are ok, as the breakfast is good, but lunch or dinner buffets are poor. We were on half-board, so we tried both. The selection is very limited and the quality more like canteen food or youth hostel.

We stayed in many hotels in Cyprus, but the Crystal Springs had the worst food.
I hope the management or owners read this and take action to improve it.

  • Stayed: April 2011, travelled as a couple
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1  Thank Aladin44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NICOLAS S, Owner at Crystal Springs Beach Hotel, responded to this reviewResponded 19 December 2013

Thank you for taking the time to write your review and for visiting us. Although your visit was a long time ago, we would still like to address your issues. At the time of your trip, the hotel had not undergone its scheduled renovations. In 2011, it was completely overhauled and renovated to a very high and modern standard – including the food and chefs - and as such, your complaints of the hotel have been fixed. I hope that one day we can welcome you back again to the new and improved hotel and remedy your opinion of your holiday.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2011

I have been travel around the world and stayed to many different hotels but Crystal Springs at Cyprus is the most beautiful hotel I ever been to. The helpful staff, the manager, the food, the beautiful garden, all the excellent food, yes everything was perfect. Our week at Crystal Springs was marvellous. We have to thank the manger for this beautiful week and I am sure we will come back.

  • Stayed: April 2011, travelled as a couple
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1  Thank Anna-Maria_1586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Springs Beach Hotel

Address: Vrysoudion St | P.O. Box 33246, Protaras, Paralimni 5311, Cyprus
Region: Cyprus > Famagusta District > Paralimni > Protaras
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Protaras
#4 Family Hotel in Protaras
#4 Luxury Hotel in Protaras
#6 Romantic Hotel in Protaras
Price Range: £81 - £790 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crystal Springs Beach Hotel 4*
Number of rooms: 173
Official Description (provided by the hotel):
A Welcome as warm as the sun's rays... The four-star, award-winning Crystal Springs Beach Hotel sits within its own tropical gardens that give way to an exclusive sandy beach in one of the most beautiful areas of the Mediterranean island of Cyprus. Its privileged location on the outskirts of the popular Protaras resort commands breathtaking views in a calm and relaxing environment. Stepping out of the hotel, the vast amenities and vibrant nightlife of Protaras are close by, making the hotel ideal for couples and families alike. The hotel was recently renovated in 2011 to include exclusive suites and modern public areas and has won numerous awards for excellence.... We invite you to experience this excellence first-hand and to relax in the stunning natural surroundings of the Crystal Springs Beach Hotel, where your Mediterranean holiday will leave you with memories that last a lifetime... ... more   less 
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Also Known As:
Crystal Springs Beach Protaras

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