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“Excellent Service”

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Crystal Springs Beach Hotel
Ranked #4 of 65 Hotels in Protaras
Certificate of Excellence
Nicosia, Cyprus
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent Service”
Reviewed 15 April 2014 via mobile

This is one of the best hotels I have ever visited. Very friendly environment, excellent service, you just feel like home. I will visit it again when I have the opportunity. Well done to the management and the employees. Recommend it for unforgettable vacations!!!

Stayed August 2013, travelled with friends
Helpful?
2 Thank Avo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (292)
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Livingston, United Kingdom
Level 5 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 29 March 2014 via mobile

As with any all inclusive holiday, one can't help but feel anxious when arriving at a hotel not knowing what to expect. Having read the reviews at the time. We found the usual bad mixed in with average and good. On arrival after a short walk from the bus stop, walking through the doors all anxiety disappeared and replaced with excitement. Quick effortless check in, the lobby was clean and bright as where our rooms. We were on the 3rd floor with a fantastic view from our balcony of the grounds and sea. The food was always fresh and as a picky eater, I had no complaints as there were always an abundance of choices. The private beach with a lagoon which was perfect for snorkeling and a lot of ground to find a quiet place to relax. Everyone had something to do within the complex. Drinks were strong, no watering down and the staff were always pleasant and helpful. Would definitely return again!

Stayed May 2013, travelled with family
Helpful?
2 Thank Russco83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicosia, Cyprus
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 January 2014

I stayed there with my fiance last summer for a weekend. The staff were all friendly and helpful, and the room was clean, minimal with a fantastic sea view. We go back there to the pool and beach very often because we like the gardens and if you have small children, there is plenty of shade.

Room Tip: Go for the sea view rooms if you can, and all inclusive or half board if you do not want to leave th...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank Anastasia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salonica
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 November 2013

My husband and I visited the hotel on the 26th of October.We stayed there for 2 nights on H/B basis.Our sea-view room (227) was very clean with amazing view. Breakfast was delicious with great variety of food!Dinner was also excellent.The staff of the hotel was very polite,helpful and friendly.We recommend this hotel to people who want to relax and like good food.We will visit it again next year.

Room Tip: Higher floors are quiter.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank salonica s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 November 2013

The hotel itself was amazing, top marks! It was the cleanest hotel I've ever stayed in, the rooms were all very fresh and we had clean towels etc everyday without request.
The location of the hotel is quite remote so of your looking for a relaxing holiday it is perfect. I went with my boyfriend we wanted relaxation some nights but wild others, it was too far to walk to the nearest little town (Pernera) however it was only 3 stops on the bus which you could get right outside the hotel and it came very frequently. It was maybe around 15/20 mins on the bus to the main strip of Protaras and around 35 to Aiya Napa.
Personally we spent time in each of these and found the bus journey was quick and enjoyable also only 1.50 regardless of where you were going. Each town was great, plenty of bars and restaurants to choose from. There was 2 bars within walking distance from the hotel and of course the hotel itself.
We were all inclusive and although the all inclusive bar closes at 11 there were so many drinks to choose from, plenty of beers, all your spirits and a great selection of cocktails. We found ourselves getting a few drinks each as it got close to 11 as the bar was closing and no one had any problem with this.
The food was great - there was snacks throughout the day and at breakfast you could choose between; cereals, fruit, full English or pancakes and waffles. Each lunch time and evening was buffet and they had a different theme each night. My boyfriend is very fussy but still managed to get a great dinner every night. The food was cooked well and always tasted fab plus there was always loads to choose from.
I found the service wonderful, the staff were very attentive and friendly - always making sure you had exactly what you needed. Also on our last day we checked out but were not getting picked up till after 5pm. They allowed us to keep our bands meaning we could still eat for free and they have showers by there gym so we could freshen up after chilling at the pool.
All in all i would say it's one of the best hotels I've stayed in and I would 100% recommend it for couples, families and most people to be honest. Thank you for a wonderful stay. Simone.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Simoneybum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riga, Latvia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 October 2013

I vacated in Crystal Springs with my family 5 -12.october and I'm really enjoyed abot those holidays. Although the hotel is little bit mouldy (furniture, restaurant, e.t.c), attention from the staff was very well-minded and helpfull, you feel like really welcome quest, actually all the time of our staying we were as fine as silk, like VIP persons, it was wonderfull. The kitchen was just excellent, every dinner had a speccial theme - italyan, hellenic, japanese, french, whith with an excellent service from the staff made it an amazing feast. I was very happy to be there and I'll definately come back another year.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jolanta G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brit in Cyprus
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2013

We stayed here for two nights at the end of the season in October. The room was large enough for the family with a full sea view on the top floor. The hotel is on a secluded little bay. The receptionist was very polite and helpful. Indeed, all of the staff were welcoming and full of smiles. A nice surprise was a bottle of wine and plate of fruit which arrived during the first day. The food was very good, with a wide choice at dinner and at breakfast. A chef was on hand to cook fresh omelettes, pancakes and waffles at breakfast. We got a very good deal for half-board through bookcyprus.com and we would highly recommend this hotel. The only down side was no tea/coffee making facilities in the room, and the mattress was harder than we like.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NUFCBritinCyprus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Springs Beach Hotel

Property: Crystal Springs Beach Hotel
Address: Vrysoudion St | P.O. Box 33246, Protaras, Paralimni 5311, Cyprus
Region: Cyprus > Famagusta District > Paralimni > Protaras
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Protaras
#4 Luxury Hotel in Protaras
#4 Family Hotel in Protaras
#6 Romantic Hotel in Protaras
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crystal Springs Beach Hotel 4*
Number of rooms: 173
Official Description (provided by the hotel):
A Welcome as warm as the sun's rays... The four-star, award-winning Crystal Springs Beach Hotel sits within its own tropical gardens that give way to an exclusive sandy beach in one of the most beautiful areas of the Mediterranean island of Cyprus. Its privileged location on the outskirts of the popular Protaras resort commands breathtaking views in a calm and relaxing environment. Stepping out of the hotel, the vast amenities and vibrant nightlife of Protaras are close by, making the hotel ideal for couples and families alike. The hotel was recently renovated in 2011 to include exclusive suites and modern public areas and has won numerous awards for excellence.... We invite you to experience this excellence first-hand and to relax in the stunning natural surroundings of the Crystal Springs Beach Hotel, where your Mediterranean holiday will leave you with memories that last a lifetime... ... more   less 
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Also Known As:
Crystal Springs Beach Protaras

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