My husband and I have just returned from a week at the Alva apartments with our 11 year old daughter.
We rented through book Cyprus.com a one bedroom apartment. The apartment was as expected for budget accommodation in Cyprus with regards to size and facilities. The cleanliness of the apartment was acceptable and the kitchen facilities were adequate for what we needed.The bathroom was very tired but the shower worked well. Our package included twice weekly change of linen and towels which we thought would be ok, it was for the bed linen but as we were unable to use the pool as it was so cold (to be fair all the pools in the area were the same as the resort was nearing end of season and closing shortly so heating them was mostly unnecessary) we found the towels got dirty quickly from the sand we seemed to carry back from the beach. We asked if we could pay to have clean towels more frequently, we were called the next morning in our apt and told that this would be provided free of charge which was nice. However the one big thing that we found totally unacceptable was the condition of the mattresses in the main bedroom. After a sleepless night on mattresses that were completely worn out sagging in the middle, we got up feeling like our hips were bruised from the springs that dug into us all night. I went and spoke to reception and the staff immediately said they would change them, however the one they bought were no better so we asked if they could be replaced with the same ones that they had used to turn the sofa bed into a bed for our daughter. Two of these were bought over although they were not new like the one we had on the sofa bed already. Although the staff who I have to say were very nice did there best to sort this problem and checked the next day if we were ok, my husband and I did not have the most comfortable nights. I appreciate that we booked the older style apartments and that some have been refurbished with new furniture, but I think that it was unacceptable to rent these apartments out with the beds in this condition.
If you are on a budget then the Alva apartments are acceptable, clean, good size and reasonably
priced but to be honest I would rather pay a little more and have a decent nights sleep.
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- Also Known As:
- Alva Hotel Protaras
- Alva Apartments